Me 2 jz realised being auto-debited for 4 months on 30th August...after 10pm now cant call d BS customer service...any authority we can go to about dis issue guys?
Wireless Broadband iZZinet Wireless Broadband Thread, iBurst Technology !
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 Sep 6 2010, 11:07 PM
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#1
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56 posts Joined: Apr 2007  
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Nov 9 2010, 01:08 PM
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#2
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With these overcharging cases and slow speed, wonder if the company is having financial problem
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Nov 10 2010, 09:38 AM
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#3
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56 posts Joined: Apr 2007
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Yes Yes...iZZi down down!!! In fact Izzi connection has been down again the past few days!!!!
 too lazy to call d careline... |
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Dec 16 2010, 11:43 PM
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#4
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56 posts Joined: Apr 2007
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Bro, complain to SKMM...they will "help" to "talk" to that bugger Suremess...if want faster way out, then lodge a case with consumer tribunal and go for the hearing...else you'd never get ur money back
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Jan 17 2011, 12:09 AM
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#5
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QUOTE(urecom @ Jan 16 2011, 09:25 PM) ===================================================================== Bros, whatever dis f***ing Wilson take it with a pinch of salt...he & dat Surest r probably d only 2 persons running Izzi...d company has probably failed to pay rent for the telco towers that's y we r seeing so many "so called station maintenance"I called them last week (at the number which you have listed) and spoke to a guy name Wilson. He told me all the Technical staffs are away for training on their new product - higher speed BB (5MB). He told me he will get someone to return my call. It has been 1 weeks and still no update. I got this excuse and you got some other excuse. I wonder which is true? How can a company leave the support centre without anyone answer phone calls if this company has intention to continue doing business???? Connection speed still lousy at Kuchai Lama and Sg. Buloh. The speed is so slow, it take 15mins to send 175kb email out. How to tahan such lousy service and company?  |
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Jan 17 2011, 08:38 PM
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#6
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QUOTE(xin @ Jan 17 2011, 03:11 PM) tried calling their customer service to cancel your subscribtion. If no one pickup then the best option is to stop the auto debit. Sad to say...izzi will give billions of excuses to tel u can't terminate so they can keep on charging you extra...fastest way is to just stop d credit card n get d bank to reissue a new card |
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Jan 18 2011, 02:38 PM
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#7
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QUOTE(xin @ Jan 18 2011, 09:59 AM) can we just request the bank to stop that particular auto debit transaction ? if not mistaken the bank need instruction from the merchant to stop d auto debit coz you signed and authorised izzi when you sign up d package... |
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Jan 21 2011, 09:24 PM
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#8
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QUOTE(tanson @ Jan 21 2011, 05:10 PM) how u ask the bank to stop the card and reissue the new one? Try to call and speak the same thing to the your credit card bank, i've no idea what bank you using but for my case, Yes, it was settled dat way."Bcoz the so call izzi ISP keep charging me and not entertain my request to terminate the service, so I have to terminate my card" <-- like that? |
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