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Wireless Broadband iZZinet Wireless Broadband Thread, iBurst Technology !

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asiatrader98
post Jul 19 2008, 06:11 PM

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Dear all, anyone using Izzi around damasara heigh & kepong? TQ
asiatrader98
post Jul 26 2008, 03:18 PM

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coverage is very important for the wireless broadband
any users stay in kepong or damasara height? I need ur comment pls brows.gif
asiatrader98
post Aug 8 2008, 08:05 AM

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RM199 for 3 mths 512 kbps
after 3 mths, how much per mth shann I pay for it
free user terminal PCMCIA?

http://www.izzi.com.my/products.php
http://www.izzi.com.my/izzione512.php

need more info about this...anyone wish to share the info? hmm.gif

This post has been edited by asiatrader98: Aug 8 2008, 08:29 AM
asiatrader98
post Aug 22 2008, 05:15 PM

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QUOTE(Characuta @ Aug 22 2008, 05:05 PM)
I just got IzziYou yesterday and I could'nt really say that Im relieved =/ I mean.. according to iBurst, my signal strength is excellent (90-100%) but the lag is laughable. Im not expecting anywhere close to wired connection such as Streamyx but this is way off the line, really. I'd say I regretted getting it.
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Where's your location please hmm.gif
asiatrader98
post Aug 23 2008, 12:36 AM

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QUOTE(Anodize @ Aug 23 2008, 12:14 AM)
if you are going to subscribe to izzione 3 months package, yes... the speed would be slow at 512kbps. but in terms of signal wise, if you subscribe to izzione but use izziyou to dial up, izziyou would grant you better signal (With antenna would be even better).
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izzione 3 months package?
RM199 for 3 mth then RM58 every mth?
return back the pcmcia card we can take back RM50? doh.gif
asiatrader98
post May 26 2010, 10:25 PM

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recently, esp this mth, the speed of izzi is poor in kepong area, what happen to the server?
user posted image mad.gif

asiatrader98
post Aug 18 2010, 08:27 PM

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Dear all izzi users,

I have the overpay issue since I have registered the credit cards auto-debit service with izzi, insteads of charging me 1 time subscription fee per momth, they charge me 2 or 3 times every months since april.........now i think i have overpaid a few months (i.e.

I have contact their account manager Wilson regarding the overpay issue
but util now, no refund, no news, no action to take (when i am asking for the termination of this auto-debit service)...
he alway told me "wait for my call" ........last 2 months ago, until now & then I call him today mad.gif same answer.....

What can I do for this? HELP! icon_question.gif


I think i have no patient now & i am going to cancel the subscrption of this izzi package ...........even i am happy with the service provided
asiatrader98
post Oct 20 2010, 05:41 PM

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QUOTE(asiatrader98 @ Aug 18 2010, 08:27 PM)
Dear all izzi users,

I have the overpay issue since I have registered the credit cards auto-debit service with izzi, insteads of charging me 1 time subscription fee per momth, they charge me 2 or 3 times every months since april.........now i think i have overpaid a few months (i.e. 

I have contact their account manager Wilson regarding the overpay issue
but util now, no refund, no news, no action to take (when i am asking for the termination of this auto-debit service)...
he alway told me "wait for my call" ........last 2 months ago, until now & then I call him today mad.gif same answer.....

What can I do for this? HELP! icon_question.gif
I think i have no patient now & i am going to cancel the subscrption of this izzi package ...........even i am happy with the service provided
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still can not settle, i have overpay 12 times even I have terminated the auto-debit service but they still charge me
Wilson the acct manager, tel:03-21720828 until now still can not pay me back the amount even he has promised 2 times already since June vmad.gif


help!
asiatrader98
post Oct 21 2010, 06:23 PM

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QUOTE(lms2005 @ Oct 20 2010, 08:39 PM)
terminated auto-debit service won't do anything, u need to block the card
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but the cc have other utilities auto debit service

the guy Wilson Lim Kok Peng account manager from IZZI tel:03-21720828
always promise me to refund the amount to me & terminate the auto-debit card service for me
but until now I still did not receive my 12 times over charge amounts
& the auto-debit service still valid since June 2010 mad.gif

HELP!

asiatrader98
post Oct 22 2010, 11:41 AM

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QUOTE(hazairi @ Oct 22 2010, 01:06 AM)
i'm an izzi customer since 2008. Last time i stayed in kuchai entrepreneurs park and the connection was damn good.

Now i'm living in Bandar Sunway and the connection is good too.. Always get more than 500kbps.
I'm thinking of subscribing the auto-debit credit card. Cheaper, only Rm66 per month rite?
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yes, the connection is very stable, but i would advice you do not subscribe the auto-debit credit card

they charge me the subscription fee 3 to 4 times every month since march 2010
totally, i have over paid 12 times until now, and have asked for terminate the auto-debit service since June 2010, they will try to ingore you & have waited for the refund more than 3 months, still get nothing cry.gif


Added on October 22, 2010, 11:47 am
QUOTE(lms2005 @ Oct 21 2010, 11:13 PM)
same here. block current card & ask for new card.  icon_rolleyes.gif
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but my exiting credit card have other utilities auto-debit service

Just fax the Dispute form to the Bank with th letter of auto debit termination (ask for it almost 2 weeeks, and ave to call them everday) issued from IZZInet, with these, I hope the Bank can terminate the auto-debit service next month rclxub.gif

and I have reported my case (i.e. refund since June 2010) to SKMM yesterday

http://www.skmm.gov.my/index.php?c=public&..._view&art_id=93


Added on October 22, 2010, 11:50 am
QUOTE(gkweng @ Oct 22 2010, 10:24 AM)
Bro, friendly remind. Don't sign up auto debit package. You will headache if iZZi charger you wrongly.
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thank you goh, appeciated your assistance for my case

i hope the guy can refund to me this month, otherwise, I will call him everday vmad.gif

Just fax the Dispute form from the Bank with th letter of auto debit termination (ask for it almost 2 weeeks, and ave to call them everday) issued from IZZInet

I hope the Bank can terminate the auto-debit service with IZZInet next month

and I have reported to SKMM about my refund since he always delay the payment for me

I think, to call him everday is the only effective method to get back the money

This post has been edited by asiatrader98: Oct 22 2010, 11:54 AM
asiatrader98
post Oct 27 2010, 11:40 AM

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QUOTE(lms2005 @ Oct 23 2010, 12:30 AM)
bank won't do anything for u... trust me...

go block the card dun be so degil
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any charge for block the card? vmad.gif
asiatrader98
post Jan 24 2011, 03:47 PM

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do not subscribe to this izzi broadband

and do not sign the auto debit service with them

i think this company has financial issue

no one will entertain you if you have problem either technical or refund

until now i still did not get back my cheque


Added on January 24, 2011, 3:50 pm
QUOTE(tanson @ Jan 21 2011, 05:10 PM)
how u ask the bank to stop the card and reissue the new one?

"Bcoz the so call izzi ISP keep charging me and not entertain my request to terminate the service, so I have to terminate my card" <-- like that?
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yes, you have to ask the bank to change your credit card (new credit card number) and submit the dispute form to bank


Added on January 24, 2011, 3:52 pm
QUOTE(seanjiaqian @ Jan 18 2011, 02:38 PM)
if not mistaken the bank need instruction from the merchant to stop d auto debit coz you signed and authorised izzi when you sign up d package...
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can not, submit the dispute form and ask the bank to change the new credit card for you

This post has been edited by asiatrader98: Jan 24 2011, 03:52 PM
asiatrader98
post Jan 24 2011, 04:34 PM

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QUOTE(xin @ Jan 24 2011, 04:18 PM)
means thie izzi hype is a gone case, i seldom see them agents around anymore too ..
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i collected back my overcharge cheques (over 13 months overcharge) after half year and they still own me the trade in cheque (returned the usb device to them)

even you go to their office, only 2~3 staff working compare with last time

if you do not believe, dial 1800888638 no one pickup the phone
or
if maybe lucky if the guy call wilson answer your call for 21720828

This post has been edited by asiatrader98: Jan 24 2011, 04:35 PM

 

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