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Wireless Broadband iZZinet Wireless Broadband Thread, iBurst Technology !
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tanson
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 Jan 21 2011, 05:10 PM
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Getting Started
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QUOTE(seanjiaqian @ Jan 17 2011, 08:38 PM) Sad to say...izzi will give billions of excuses to tel u can't terminate so they can keep on charging you extra... fastest way is to just stop d credit card n get d bank to reissue a new card how u ask the bank to stop the card and reissue the new one? "Bcoz the so call izzi ISP keep charging me and not entertain my request to terminate the service, so I have to terminate my card" <-- like that? |
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tanson
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Jan 24 2011, 03:23 PM
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Getting Started
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just make my complaint through http://complaint.cfm.org.my |
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tanson
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Jan 24 2011, 05:24 PM
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Getting Started
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make complaint to MCMC/SKMM: http://aduan.skmm.gov.my/
Added on January 24, 2011, 5:29 pmQUOTE(asiatrader98 @ Jan 24 2011, 03:47 PM) do not subscribe to this izzi broadband and do not sign the auto debit service with them i think this company has financial issueno one will entertain you if you have problem either technical or refund until now i still did not get back my cheque
Added on January 24, 2011, 3:50 pmyes, you have to ask the bank to change your credit card (new credit card number) and submit the dispute form to bank
Added on January 24, 2011, 3:52 pmcan not, submit the dispute form and ask the bank to change the new credit card for you you mean contact the bank and get the dispute form then after fill in and submit? This post has been edited by tanson: Jan 24 2011, 05:29 PM |
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tanson
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Mar 4 2011, 02:30 PM
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Getting Started
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just to share with u all. Previously I submitted my complaint to SKMM and CFM complaint portal. Sad to say, none of them have any feedback or reply, especially the CFM... pending on vendor acknowledgement. Do you think Izzi will response as they not even answer the calls. Maybe have to use other method and channel. Any good suggestion for this? *Same post at Izzi Agents Thread |
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tanson
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Mar 7 2011, 04:50 PM
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Getting Started
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QUOTE(debbierowe @ Mar 6 2011, 01:38 AM) really wish some company will buy over and take over izzi... really miss izzi, with umobile now... p2p has never been harder! yes... agree with u. hope that some one will take over it. I believe some area still receiving good signal and can surf net/access internet without any problem. We are just the unlucky one. |
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tanson
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Mar 16 2011, 11:06 AM
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Getting Started
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just sent my cancellation request to support@izzi.com.my
EDIT: also sent to support@izzi.net.my, but this one failed (User unknown)
This post has been edited by tanson: Mar 17 2011, 02:49 PM
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tanson
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Mar 17 2011, 02:48 PM
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Getting Started
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QUOTE(brucesss @ Mar 17 2011, 09:05 AM) after u cancel the modem can u return it n get back rm75? can we do that? I'm not sure bout that. but i doubt someone will be in the office collect from you. |
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tanson
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Mar 20 2011, 10:40 AM
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Getting Started
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QUOTE(hazairi @ Mar 18 2011, 03:27 PM) Guys, if u wanna reach Izzinet, here is the number: 03-21720812 or 03-21720828 Wilson will usually pick up the phone. But you will find that it's hard for him to take the call. From my experience, the great time to call is from 1030am till 1130am Mondays to Fridays. Good Luck!
Added on March 18, 2011, 3:30 pmAnother thing to add.. To cancel the credit card autodebit, you must fax a letter to izzinet and the fax number is: 03-21720988 Thanks for the info. Last week called twice, but same, no one pick up. Already sent email and postal mail to their company address, will fax in by tomorrow also. |
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tanson
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Mar 24 2011, 10:22 AM
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Getting Started
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I called the number given, but still failed, no one pick up. Already fax in my auto-debit cancellation letter to izzi as well.
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tanson
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Mar 29 2011, 09:23 AM
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Getting Started
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QUOTE(zairol79 @ Mar 28 2011, 02:37 PM) Just update from my area.. I connect to Izzi using Sunway Parkcity, Damansara Tower. I'm using it for 3 years. Got auto notice that there will terminate my account on this 2 April 2010 ...speed still OK, uncapped with 90+kBps on midnight... Luckily I don't use auto debit since my credit card was cloned April last years, 2 month before auto debit will take over. From then I only bought prepaid for 6 month ( RM78 per month ) then after that only only top up in monthly basic because there is no option to top up for 3 month or 6 month ( look like they starting to closed already ). In a last few day, I'm cannot log in into my account at all... that is give me a clear stated that they closed already.. Will used it as much as i can for the the last few day for my torrent..  Bye-bye Izzinet... looking for others ISP right now, "Auto notice"?? where you saw/got it? |
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tanson
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Mar 30 2011, 09:40 AM
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Getting Started
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QUOTE(teyren @ Mar 29 2011, 12:12 PM) ya...been using it since 07/08 still now. going to expired on 1 april. i got receive email notification of the expiry. still can login to their web mail which i dont use....but online payment portal cannot login liao since beginning of the month. i'm a satisfy customer thou.... i wish to continue the subscription since i got 1 usb for pc at home and 1 PCICMA for laptop at only RM66/mth. If use both together means 2Mbps  .... but since everyone says they gonna close down....so looks like i have to look somewhere else.... well... actually I also wish to continue with iZZi, just wish to cancel the auto debit only, not the subscription.
Added on March 30, 2011, 9:42 amQUOTE(zairol79 @ Mar 29 2011, 10:37 PM)  "auto notice" - auto notification email, email from their system I see.... which mailbox u received it? izzi webmail? coz I dun saw any in my mailbox. This post has been edited by tanson: Mar 30 2011, 09:42 AM |
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tanson
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Mar 30 2011, 09:52 AM
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Getting Started
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QUOTE(kailoonthedog @ Mar 30 2011, 09:42 AM) u mean the 12mths contract?? |
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tanson
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Apr 1 2011, 10:55 AM
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Getting Started
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yesterday nite still can open izzi web site (but no access to other sites), but today just try to access their web site, server not found.
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tanson
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Apr 4 2011, 09:26 AM
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Getting Started
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QUOTE(awangsheridan @ Apr 1 2011, 11:26 PM) yup,was 1 of the sales person till the end..lol no salary and pampasan... i think main server already shut down. not base station problem. agree with you...as I still received good signal on the izzi modem, just no access to internet. by the way, regards the AD issue, do u think wilson will help?? I doubt. |
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tanson
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Apr 4 2011, 05:44 PM
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Getting Started
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QUOTE(KelvinYTC @ Apr 4 2011, 05:00 PM) Hi, I realise that there is no connectivity since 1 April 2011..thinking was it April Fool.. really surprise to know IZZInet when confirm by Wilson that it has shut down their operation on last week. I called my broadband dealer they told me that the last auto debit payment was on 15 March 2011, so moving this month April 2011 onwards will not charge to Credit Card... so no need to cancel the CC..let see the coming month statement to confirm that. who is your bb dealer?
Added on April 4, 2011, 5:46 pmthen, how bout those been paid one lump sum? how to get back the refund? any idea? coz call office no one pick up... call wilson... depands on luck This post has been edited by tanson: Apr 4 2011, 05:46 PM |
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tanson
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Apr 6 2011, 10:01 AM
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Getting Started
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I received my credit card statement, which iZZi still charge me for the month of Mar. Is it the last charges?
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tanson
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Apr 13 2011, 09:04 AM
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Getting Started
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QUOTE(tionce @ Apr 12 2011, 11:52 AM) omg!! i just got back from kampung, now only i know this news =''= i dialled 046463381, the first lady said "halo halo line very bad, please call back" after she heard my complaint. then i dialled again same number, second lady picked up, she said mobif and izzi not related, asked me not to listen to what lowyat forumers said. arrrz then i called 0388851000, they said they cant help. what can i do now? please help, i made one lump sum payment for 1year subscription =''=
Added on April 12, 2011, 12:55 pmoooo, wilson picked up the call.. he said will email me the form.. still waiting.. sighzzzzzzzz if u manage to get the form from wilson, can u plz send a copy to me? thanks.  |
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tanson
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Aug 15 2011, 08:46 AM
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Getting Started
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QUOTE Izzinet Sdn Bhd had ceased its business operation since March 2011 well, I also have the modem.... wonder what I can do/use it for.  |
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