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 How Proton solves Problem

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albirri
post Feb 10 2008, 02:39 PM

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Have to find the guy who service her car la...
john_jenin
post Feb 10 2008, 02:57 PM

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QUOTE(Azuma-kun @ Feb 10 2008, 02:33 PM)
The SC mistake. Not manufacture defects.
Already 1 year and burnt after service? What else whistling.gif
*
It's like remember the days when bashing proton was the 'in' thing to do and it was fun! tongue.gif

This post has been edited by john_jenin: Feb 10 2008, 02:58 PM
btfan
post Feb 10 2008, 04:23 PM

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It's still fun! Change the topic to "Another Burning Proton" and see hordes of proton fanboy and bashers come in.
kokifung
post Feb 10 2008, 05:08 PM

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find the mechanic who service her car and SUE the mechanic la!!

seriously i pity her la.. all ppl service car and wish to bring back the car to balik kampung and wat had happen to her car..

if i am the car owner i sue them until they close shop and return to village and tanam sayur !!

help ppl repair car till can short circuit? WTH o.. !
albirri
post Feb 10 2008, 05:27 PM

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Or maybe we can have a thread...burning cars...no matter what car...
imperialrealcs
post Feb 10 2008, 06:09 PM

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some forumer think they are smart calling names of another forumer for flame session.. but they themself dont understand what the f*** is happening :s
proton service centre fault = proton fault
then next time a son murder someone, parents fault?
SUSDrifter
post Feb 10 2008, 06:12 PM

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QUOTE(jehutyz @ Feb 10 2008, 12:36 PM)
Ya lor....
Finally her news spread to LYN.
I was asking her to spread it out too. Through radio and media.
*
jz like the case of the nissan trail

QUOTE(Aggronax @ Feb 10 2008, 02:28 PM)
now i know that gal from ipoh , live in merdeka garden 1 ~ X_X
*
ask her join lyn

QUOTE(imperialrealcs @ Feb 10 2008, 06:09 PM)
some forumer think they are smart calling names of another forumer for flame session.. but they themself dont understand what the f*** is happening :s
proton service centre fault = proton fault
then next time a son murder someone, parents fault?
*
u ever heard a dad says to his son "ur wrongdoing is my fault, i did not teach u good"
haze
post Feb 10 2008, 06:19 PM

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well i really pity her. The car is only a year old and it seems that she loved it so much. Lets just hope that she will get the proper compensation.

Even if proton cant replace her car at least the service center should repair the car FOC. We would even be sad when our car kena scratch a bit and this 1 terbakar pulak i think she is super sad

This post has been edited by haze: Feb 10 2008, 06:20 PM
SUSDrifter
post Feb 10 2008, 06:26 PM

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QUOTE(haze @ Feb 10 2008, 06:19 PM)
well i really pity her. The car is only a year old and it seems that she loved it so much. Lets just hope that she will get the proper compensation.

Even if proton cant replace her car at least the service center should repair the  car FOC. We would even be sad when our car kena scratch a bit and this 1 terbakar pulak i think she is super sad
*
they did repair but under her insurance and how can u repair a burnt car
scorgio
post Feb 10 2008, 06:30 PM

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I was a frequent customer at Sin Siang Hin's outlet in S'ban.
For tyre change, oil change & minor repairs.

Things changed after it was converted into a Proton Authorised Service Centre. Prices went up & service quality went straight down. When I reach there, nobody entertained me. I need to go in & tell the counter what I want.

Worse still, a 3-minute tyre balancing job, I waited 30 mins. Looking at the staff walking pass me several times & doing his job slowly. The machine's vacant, there're 2 staffs sitting just behind me, 1 having tea & 1 taking cigarette. What the heck is the supervisor/manager doing? Well, they were sitting inside & chatting with the female staffs.

FINE, I threw the job sheet on the floor & drove away.

It seems that they are more interested in doing service package than anything else. Why? Easy job & good money, the service packages range from RM200-400. Outside, it's at least 30% cheaper.
1010B
post Feb 10 2008, 07:03 PM

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this authorised sc must take action since it's so called "automotive engineer" did the "good" job. nah...this title "engineer" just another lousy foreman to me once it attached with the name of proton.
RCrex
post Feb 10 2008, 07:24 PM

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u paid for the thing u hav to get the thing u wan
even if insurance do the repair
once they can;t satisfy u, u can report them for unsatisfactory

burnt car should b done for engine transplant wif all front engine bay stuff

this is what i think
albirri
post Feb 10 2008, 07:31 PM

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the owner is a member of SatriaNeoClub.com.my...and she said, she will be driving neo again...loyalty
thteong82
post Feb 10 2008, 07:57 PM

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I think her problem solved already

QUOTE
Thanks everyone for voicing out your views, opinions and suggestion for this.

And especially thank you Wong and Buck who helped me to communicate with Proton and remain patience with me.

I must admit i have gone rather pushy and emo nemo everytime i heard Proton's name being mentioned.

I met the Proton Customer Service Deparment today to clear the air and also come to a consensus. Basically they have agreed to reimburse the amount of loan paid until today and add it into the downpayment for the said new car. Also manage to clear off some issues that have been bogging my mind since day 1.

Apparently it WAS, the service centre's fault; a case of negligence and not Proton's manufacturing defect or quality control issue. (so worry not, your car is very safe)

Proton has been very helpful all this while; acting as the mediator between myself and Siang Hin.

Proton has urged myself and also other proton users to not ban or lose trust/hope into Sin Siang Hin as this was the first case ever happened and the person who service my car has been transfered. Sin Siang Hin's Quality Assurance will be reevaluated after this incident and 17 of their branches will be affected.

I will update accordingly if there are further progress. In the meantime and for now, things are looking good. Smile

Thank you all. I will still be driving a NEO after this.  Poyo


This post has been edited by thteong82: Feb 10 2008, 07:57 PM
SUSDrifter
post Feb 10 2008, 08:00 PM

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QUOTE(thteong82 @ Feb 10 2008, 07:57 PM)
I think her problem solved already
*
got link................
caviars
post Feb 10 2008, 08:41 PM

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This this shouldn't be a big mess if the SC willing to admit their mistake and pay for the repair in the first place. Ppl might screw up sometimes and they should take responsibiliy for it.
SUSDrifter
post Feb 10 2008, 09:04 PM

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QUOTE(zidane01zidane @ Feb 10 2008, 08:52 PM)
If I were Jennifer, the victim, I'll call up my lawyer and ask for advice. No need to play merry-go-round with i-care and the SC. please feed this to do the press. I really want to see Proton fall.
*
u have a lawyer?
SUSDrifter
post Feb 10 2008, 09:12 PM

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QUOTE(zidane01zidane @ Feb 10 2008, 09:07 PM)
He's not mine but I'll refer cases to him when needed. So TS, you're Jen the victim?
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famlily lawyer? i never had any lawyer b4
bebee
post Feb 10 2008, 09:15 PM

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QUOTE(Drifter @ Feb 10 2008, 08:00 PM)
got link................
*
u so pandai find source go satria forum find la doh.gif
kit0
post Feb 10 2008, 09:22 PM

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QUOTE(imperialrealcs @ Feb 10 2008, 06:09 PM)
some forumer think they are smart calling names of another forumer for flame session.. but they themself dont understand what the f*** is happening :s
proton service centre fault = proton fault
then next time a son murder someone, parents fault?
*
then next time a son murder someone, parents fault?<--i like this example
lol
thumbup.gif to imperialrealcs tongue.gif rolleyes.gif
like this i think they gonna blame the car itself for burning up
lol
no one fault
end story


This post has been edited by kit0: Feb 10 2008, 09:24 PM

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