I was a frequent customer at Sin Siang Hin's outlet in S'ban.
For tyre change, oil change & minor repairs.

Things changed after it was converted into a Proton Authorised Service Centre. Prices went up & service quality went straight down. When I reach there, nobody entertained me. I need to go in & tell the counter what I want.

Worse still, a 3-minute tyre balancing job, I waited 30 mins. Looking at the staff walking pass me several times & doing his job slowly. The machine's vacant, there're 2 staffs sitting just behind me, 1 having tea & 1 taking cigarette. What the heck is the supervisor/manager doing? Well, they were sitting inside & chatting with the female staffs.

FINE, I threw the job sheet on the floor & drove away.

It seems that they are more interested in doing service package than anything else. Why? Easy job & good money, the service packages range from RM200-400. Outside, it's at least 30% cheaper.