Skynet is seriously crap, don't bother with them.

My parcel arrived at their office on Monday and they came to my house, didn't ring the door bell and just leave the note and left. You think I'm psychic, know that you're outside? I called, ask why the delivery man didn't ring my door bell and they say 'Oh we'll tell him to next time.' Isn't this common sense? Ask them to redeliver, they promise me to deliver on Wednesday.

Wednesday, nothing came and I called again, the clerk keep transferring me to customer service and NO ONE PICKS UP THE PHONE and after a few minutes, the line keeps cutting off. Rise, repeat, this happens almost ten times before I got real fed up and ask the clerk why no one picks up the phone? She just say 'ya ka? Tak tahu.' like an idiot. I said you can't ask where my parcel is? She just keeps saying customer services duty, not hers. I was fed up by then and decided to call the next day. Next day I called customer service picks up the phone. I ask why promise redelivery but nothing? She promised me again that they'll deliver. I said skeptically your colleague said the same thing and she loudly scolded me and said that is her colleague's problem, she promised, she will deliver. I was sick of them by then and quit the line. Lo and behold, no delivery next day either.

Called, another case of customer service not picking up the phone and I was at the point of quitting from dealing with them, complained to the seller that why my parcel haven't arrived? Two days later Skynet called me, giving the stupidest excuse that my address was incomplete, so they can't find my place. How on earth you deliver the note in the first place if it was incomplete? Nonsensical excuse. I can't be bothered to argue with her, sms her my address and nothing again for two more days before a guy, obviously a sub in a regular bike came to deliver my parcel. So skynet can't afford to have their own workers anymore is it?

Worst delivery service ever. I never have so much problem with a domestic delivery in my life. Avoid them at all cost.

This post has been edited by Judecat: Nov 30 2013, 06:36 AM