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> Skynet Courier service, Think twice before you use their service

hanny562
post Aug 10 2009, 11:12 AM


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how long doesn skynet update the delivery status?because the seller just send me an item but i track the item it said AWB not found-.-
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UMIEKO_KIKO
post Aug 10 2009, 04:33 PM


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i oso got problem with skynet..i did ask them to call when they reach but they never..i was furious and angry but come to think of it..DOES POSLAJU DESPATCH CALLS?I dont think so..its just because of the mentality of user that make them think that they are right all the time because they pay.I am one of them. biggrin.gif

I keep on wondering and i finally realize that we are dealing with humans,especially despatch boys which are young and naive.nobody is perfect.I use DHL once,service is tip top but the price is rm 70-rm 80 for a document to KL.If i not mistaken SKYNET only charging rm8 - rm 10..Pay higher good service pay lower normal service..Just give and take if not happy dont use in future. smile.gif
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chingwooi
post Aug 10 2009, 05:12 PM


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QUOTE(UMIEKO_KIKO @ Aug 10 2009, 04:33 PM)
i oso got problem with skynet..i did ask them to call when they reach but they never..i was furious and angry but come to think of it..DOES POSLAJU DESPATCH CALLS?I dont think so..its just because of the mentality of user that make them think that they are right all the time because they pay.I am one of them. biggrin.gif

I keep on wondering and i finally realize that we are dealing with humans,especially despatch boys which are young and naive.nobody is perfect.I use DHL once,service is tip top but the price is rm 70-rm 80 for a document to KL.If i not mistaken SKYNET only charging rm8 - rm 10..Pay higher good service pay lower normal service..Just give and take if not happy dont use in future. smile.gif
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Yes, PosLaju will call. That's the reason why I said their service is the worst. I put the cardboard stating there pls call bcoz I can't hear them shouting from the outside, PosLaju did call, SKYNET no, so pissed off. Even if PosLaju postman didn't call during the first time, when you ask for 2nd delivery and tell them pls call when they arrive, they will, and the operator will speak English as well if you did, so SKYNET, expensive yet cheapskate.
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imiv
post Aug 10 2009, 05:21 PM


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QUOTE(chingwooi @ Aug 10 2009, 05:12 PM)
Yes, PosLaju will call. That's the reason why I said their service is the worst. I put the cardboard stating there pls call bcoz I can't hear them shouting from the outside, PosLaju did call, SKYNET no, so pissed off. Even if PosLaju postman didn't call during the first time, when you ask for 2nd delivery and tell them pls call when they arrive, they will, and the operator will speak English as well if you did, so SKYNET, expensive yet cheapskate.
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Perhaps it's the staff attitude.

Here's my experience :
Once when i sent a parcel to a customer with Skynet, the Skynet staff called me (suprisingly) and informed me that i've filled in the same hp # for both sender and receiver.
He needs the receiver's hp as he wants to call up to ensure someone is at home to receive.

Since i did not hv the number at that time, i requested to call him back.
When I called him back later, it was a pleasant and smooth conversation and after that my customer had received the parcel.

We've been hearing too much abt our courier services, be it pos laju/skynet/sure Reach/Kangaroo...
There is one thing for sure..NO GUARANTEE!!! tongue.gif

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mizzdreyhere
post Aug 18 2009, 04:39 PM


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I also had a bad experience with SkyNet recently. I purchased a set of sunglasses online. What happened was I received a call from the delivery person asking for my ic no. being naive, I gave it to him.

When I came home, I found that he had thrown in the parcel and my dogs already destroyed the package. I wanted to complain but on a second thought, it seems like a big hassle over only RM30.00.

The second time, they also only throw the package in. Thankfully this time my dogs didn't destroy the package.

Think twice before using Sky Net's services. For sure, I won't be using them.
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musica22
post Aug 31 2009, 02:15 AM


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i got into a quarrel with them last time
the friggin postman "stole" my package and sent it to elsewhere
i was furious and ask him wtf did you take my package??
guess what he says "it was left at the corner so i thought it was for us"

i friggin told him theres no skynet slip yet, its a box with only an address
you need all the proper details/document before you are allowed to take/ship the goddamn package.. ffs =_____=
i made quite a mess that time xD haha

and yea its weird that they took way to long to update the AWB on their website

but i've no choice to use them for domestic shipments ;__;
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neuroneuster
post Sep 2 2009, 12:55 AM


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ayo...

What time usually they send the item to houses, etc?

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chingwooi
post Sep 2 2009, 06:11 PM


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QUOTE(neuroneuster @ Sep 2 2009, 12:55 AM)
ayo...

What time usually they send the item to houses, etc?
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depends on ur living area. normally they start dispatching from morning 9-5p.m in the afternoon.
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low yat 82
post Sep 12 2009, 05:04 PM


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where to get skynet pricin schedule?
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nimrod2
post Sep 12 2009, 06:02 PM


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QUOTE(musica22 @ Aug 31 2009, 02:15 AM)
i got into a quarrel with them last time
the friggin postman "stole" my package and sent it to elsewhere
i was furious and ask him wtf did you take my package??
guess what he says "it was left at the corner so i thought it was for us"

i friggin told him theres no skynet slip yet, its a box with only an address
you need all the proper details/document before you are allowed to take/ship the goddamn package.. ffs =_____=
i made quite a mess that time xD haha

and yea its weird that they took way to long to update the AWB on their website

but i've no choice to use them for domestic shipments ;__;
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hmmmm so in the end how? he returned it to you?

QUOTE(low yat 82 @ Sep 12 2009, 05:04 PM)
where to get skynet pricin schedule?
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er supposed to be here - http://www.courierworld.com/skynet/services.htm

but doh.gif
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li_ping
post Oct 6 2009, 06:02 PM


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Pricing schedule not available anymore.
They've removed the tariff charges.
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blossom86
post Nov 8 2009, 01:23 AM


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skynet postmen is veli lazy -.- few times went to their office collect my stuff & they never will go up to ur condo to send 1. owes called me to go lobby get my stuff wtf... i ask y the postman dun wan go up deliver, he said 'aiya leceh la' zzz but luckily never have missing item. i hate their service.
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keii-kun
post Nov 13 2009, 12:07 AM


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well, after reading the 8 pages. it seemed that most of the posts is about avoiding them. maybe some of us are still lucky. i've been using poslaju , they are the best for item <1kg but a bit hassle if you are not home.

Skynet is my recent fav courier due to the fact that the office is near and they close at 730pm (yes, the melaka, malim branch) which makes it easier for me to arrange deliveries after office hours. so, far all item delivered next day without any problem and complaints from buyers. then, maybe i'm just still lucky?

previously was with GDEX but now they charge RM13/ 1st KG, compared to Skynet RM10.50/1st KG. still, for high valued item, its GDEX rather than Skynet laugh.gif
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lespaul_std
post Dec 11 2009, 08:25 AM


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What is Skynet working hours? Does it open on Saturday?

One more thing, if after first and second delivary, I was still not at home, can I request for third delivery?
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chingwooi
post Dec 11 2009, 11:48 AM


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Yup, it's open on saturday. Yes, you can request for third delivery, is they ask jus provide them with some excuses.
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owikh84
post Dec 12 2009, 07:04 AM


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aiyoyo. it's slow ler.
yesterday when i was not at home they didn't even call me.
so in the evening after back from work i search for red card but didn't see.
checked thru tracking system it attempted to deliver in the morning but no red card??
called their prai office promised to check status for me ended by no call back.
hope they improve their sucks service
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lespaul_std
post Dec 12 2009, 12:46 PM


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QUOTE(chingwooi @ Dec 11 2009, 11:48 AM)
Yup, it's open on saturday. Yes, you can request for third delivery, is they ask jus provide them with some excuses.
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I see. Thanks.

What's their operating hours? If I need to collect the parcel at their oofice, I can only go after work hours (after 6pm). I wonder...do they still open after 6?

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sailou
post Dec 15 2009, 12:30 PM


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Wow, there is actually a thread dedicated to Skynet here.

I'm now expecting a parcel from Skynet. They called my wife at 10.30am asking if they are anyone at home cos they wanted to deliver the parcel now. So i waited for almost 2 hours now and no one came. Their Melawati station is like 5 minutes drive from my condo.

My wife called the CS and asked them where is the delivery guy. The CS told my wife to wait for it and when my wife tries to make a complain, they just cut off the line. Great service.

----------
Exactly 1 minute after i clicked post, my doorbell rang. Parcel is here but sorry to say damages had been done. I now rate Skynet slightly lower than Poslaju. DHL is still the best ever for me.

This post has been edited by sailou: Dec 15 2009, 12:37 PM
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owikh84
post Dec 15 2009, 08:20 PM


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QUOTE(lespaul_std @ Dec 12 2009, 12:46 PM)
I see. Thanks.

What's their operating hours? If I need to collect the parcel at their oofice, I can only go after work hours (after 6pm). I wonder...do they still open after 6?
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They will open til 7pm u just give them a call b4 going.
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solsekuin44
post Dec 16 2009, 11:08 AM


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Skynet is good.. Satisfied with their service.
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