QUOTE(drbone @ May 18 2017, 02:19 PM)
Does anyone have RHB premier banking direct contact number or email for complaint purposes ? My branch made a mistake in calculations of interest and they are not resolving the issue till now. It has been 6 months.
1 RHB Bank
Service Quality & Service Recovery Management
RHB Banking Group
Level 6, Menara AA
Jalan Tun Razak
50400 Kuala Lumpur
Telephone : 03-92068090
Faks : 03-92068088
Email : customer.service@rhbgroup.com
2. BNMLINK – a complaint resolution arm of Bank Negara Malaysia
Call BNMTELELINK : 1-300-88-5464 (LINK) (toll free number) or
E-mail to bnmtelelink@bnm.gov.my
Laman Informasi Nasihat dan Khidmat (LINK)
Tingkat Bawah, Blok D
Bank Negara Malaysia
Peti Surat 10922
50929 Kuala Lumpur
Fax : 03-2174 1515
Website :
http://www.bnm.gov.my/bnmlink3. ABMConnect – an avenue set up by The Association of Banks in Malaysia to handle public enquiries and complaints on banking matters
Call : 1-300-88-9980 (toll free number) or
Log on to eABMConnect
http://www.abm.org.myThe Association of Banks in Malaysia
34th Floor, UBN Tower
10 Jalan P Ramlee
50250 Kuala Lumpur
Fax : 03-2078 8004
4. Ombudsman for Financial Services – an independent body set up to help settle disputes between financial service providers who are its members and the public.
Call : 03-2272 2811 or
Log on to
http://www.ofs.org.my or
E-mail to enquiry@ ofs.org.my
Ombudsman for Financial Services
(Formerly known as Financial Mediation Bureau)
Level 14, Main Block,
Menara Takaful Malaysia,
No. 4, Jalan Sultan Sulaiman,
50000 Kuala Lumpur
Fax : 03-2272 1577