All in all, super disappointed in Samsung. I like their smaller phones. But they are hastening their downfall. It's not just me, there are hundreds of thousands impacted globally. If a phone can't even last for 3 years with good care, what's the point of buying it?
I can accept if it was either due to user error, or due to isolated incident. This can happen to anyone at anytime, when you buy any electronic device.
But the issue here is, this problem seems to be reported all over the world, in situations where people haven't dropped or damaged their phones. It is, by all accounts, a manufacturing defect.
Might seem like a small problem, but I'm sure the end of Samsung is near. The death knell is not accomodating impacted customers.
Do they think people like us will buy another one of their phones? Do they not realise, that we will tell everyone and anyone we know, about not buying Samsung's phones?
Lol, don't so emo bro. They are a giant company and it takes much more than this kind of issue to take them down. U like it or not, they gonna survive. We won't impact them, even if u choose to buy ccp phone next. And in fact their new phones won't have this issue anymore as far as I know.
This is definitely manufacturing defect, hence they replace it for free early of the year.