Seller on Shopee sent the wrong item
|
|
 Nov 27 2024, 01:41 AM
Show posts by this member only | IPv6 | Post
#41
|
 
Newbie
36 posts Joined: Jun 2017 
|
QUOTE(PJng @ Nov 26 2024, 10:25 PM) Lazada complaint, shopee also complaint, better buy on shop Yes your lite , since you said it . I will continue to buy from platforms . Still not used to Tiktok yet . Where to get training on thisOnline not for you   |
|
|
|
|
|
Nov 27 2024, 01:47 AM
|
Senior Member
3,460 posts Joined: Nov 2009 From: KL
|
Seller should be panicking to msg you for exchange since the mobo is more than double the price of the mic
sit tight and enjoy the show |
|
|
Nov 27 2024, 02:10 AM
|
Senior Member
2,215 posts Joined: Oct 2010
|
To send back the wrong item to the seller, who pays for the courier + packaging charges ? Can this be reimbursed ?
|
|
|
Nov 27 2024, 02:13 AM
Show posts by this member only | IPv6 | Post
#44
|
Senior Member
6,035 posts Joined: Jan 2003 From: Penang  
|
QUOTE(Yuuyatails @ Nov 27 2024, 12:15 AM) To be honest, I rather return the motherboard as I don't have any use for it (I don't have an AM5 CPU nor the DDR5 ram kit). I really need the mic arm. then just return, if you dont wanna return also they cant do anything hahahaover the years buying from shopee and lazada get wrong item or item lost is nothing unusual |
|
|
Nov 27 2024, 07:48 AM
|
Junior Member
20 posts Joined: Feb 2006
|
brg sanpai. terbaikX99!
|
|
|
Nov 27 2024, 08:54 AM
|
Junior Member
62 posts Joined: Apr 2018
|
TS, did u perchance click "order received" button?
Becos if u did, then payment would have been released to the seller n u can no longer request "return/refund", plus the "return/refund" button will no longer appear for u This post has been edited by ihm11: Nov 27 2024, 08:56 AM |
|
|
|
|
|
Nov 27 2024, 09:42 AM
Show posts by this member only | IPv6 | Post
#47
|
Junior Member
436 posts Joined: Mar 2005
|
QUOTE(Yuuyatails @ Nov 26 2024, 10:06 PM) On November 25, I ordered an Elgato Wave Mic LP mic arm from the CS ComputerShoppe shop on Shopee that was located in Kuala Lumpur. (I'm from Perak.) easily one u demand them to send ur item 1stWhen the parcel arrived at my home on today (November 26), however, I immediately noticed something is very wrong with the packaging. Once open the external packaging, I found that the shop staff had accidentally packed a Gigabyte B650M Aorus Elite AX motherboard that, according to the tax invoice paper that comes with it, was intended for another customer located in Negeri Sembilan. I contacted the shop via Shopee DM and they told me to click return back (Return/Refund) on Shopee and they will arrange to send the correct item to me, but when I did the return page on Shopee, I noticed that Shopee only support return and refund, not return and replacement. I asked the shop again if I should cancel the request, but so far they're unresponsive. I'm very panicked right now, as this is the first time I have ever receive the wrong item. What should I do?? then baru u return |
|
|
Nov 27 2024, 09:53 AM
Show posts by this member only | IPv6 | Post
#48
|
Junior Member
42 posts Joined: May 2012 From: Ipoh, Perak
|
QUOTE(ihm11 @ Nov 27 2024, 08:54 AM) TS, did u perchance click "order received" button? No, I don't press the "order received" button, so the "return/refund" button is still available to me.Becos if u did, then payment would have been released to the seller n u can no longer request "return/refund", plus the "return/refund" button will no longer appear for u Also, it appears that Shopee had removed the ability for buyer to raise dispute before item has returned to the seller. (Why the FAQ about buyer dispute haven't been updated to reflect this is beyond me) This post has been edited by Yuuyatails: Nov 27 2024, 09:58 AM |
|
|
Nov 27 2024, 12:58 PM
Show posts by this member only | IPv6 | Post
#49
|
|
Junior Member
42 posts Joined: May 2012 From: Ipoh, Perak
|
A bit of an update (November 27): Today, I have dropped off the item at a nearby Parcelhub branch for returning it to the seller via Shopee's Return/Refund request (the seller is a Shopee Preferred seller).
If without issue, I can get my money back. This post has been edited by Yuuyatails: Nov 27 2024, 01:04 PM |
|
|
Nov 27 2024, 01:07 PM
Show posts by this member only | IPv6 | Post
#50
|
Junior Member
769 posts Joined: Aug 2011
|
You can dispute and then choose return and refund. Item will be send to shopee warehouse and they will check it,
|
|
|
Nov 27 2024, 01:13 PM
|
Junior Member
661 posts Joined: Jan 2005 From: Legio Titanicus
|
Hi TS, you have to return the wrong item for a full refund and then repurchase your original item. Hopefully you didn't purchase the mic arm on discount because then you would have to pay full price when you reorder.
|
|
|
Nov 27 2024, 01:14 PM
|
Junior Member
416 posts Joined: Jun 2022
|
QUOTE(Kawekawe @ Nov 26 2024, 10:50 PM) - receive wrong online shopping delivery - very panicked - very panicked - very panicked Fvcking strawberry QUOTE(God Grid @ Nov 26 2024, 10:57 PM) lol TS 5 year old only is it? chill la. Teachable moment. Got timeline for ppl to mature up meh? When ppl genuinely describing their emotion it's best to acknowledge it first no matter the overreacting part. If u have children i really hope u dont be the typical boomer ridicule ppl for asking for help. You will be the type of parent wondering why ur children never want to come to u to discuss their difficulty. This is how it all started, u responding negatively when ppl open up to u. sikit sikit panic wtf? got something more expensive also panic wtf? strawberry betul |
|
|
Nov 27 2024, 01:17 PM
|
|
Junior Member
416 posts Joined: Jun 2022
|
TS. raise the dispute first. say receive wrong item. Shopee will instantly give u barcode for shipping it back to seller and get ur refund. You have 5 days to respond, or a week. forgot liao.
Based on my experience the seller will try to nego with u for replacement if u are somewhere they can drive to meet u. If u are far away, they will 99.9% refund u and ask u order again. |
|
|
|
|
|
Nov 27 2024, 01:23 PM
|
Junior Member
223 posts Joined: Jul 2008
|
There was once I received the wrong item too, but I forgot which option did I choose. I only remember the seller ship the correct item to me a few days later but the wrong item still with me, the seller did not ask me to return.
Its just a cheap mini foldable table anyway. |
|
|
Nov 27 2024, 01:25 PM
Show posts by this member only | IPv6 | Post
#55
|
|
Junior Member
42 posts Joined: May 2012 From: Ipoh, Perak
|
QUOTE(netflix2019 @ Nov 27 2024, 01:17 PM) TS. raise the dispute first. say receive wrong item. Shopee will instantly give u barcode for shipping it back to seller and get ur refund. You have 5 days to respond, or a week. forgot liao. Shopee had gave me the barcode immediately after I submitted the photos for evidences and the reasons for return in the Return/Refund process page. Said barcode was scanned while the parcel was dropped off today.Based on my experience the seller will try to nego with u for replacement if u are somewhere they can drive to meet u. If u are far away, they will 99.9% refund u and ask u order again. Also, I'm too far away (in Ipoh, Perak) from where the shop was located (Kuala Lumpur). This post has been edited by Yuuyatails: Nov 27 2024, 01:28 PM |
|
|
Nov 27 2024, 01:28 PM
|
|
Junior Member
416 posts Joined: Jun 2022
|
QUOTE(Yuuyatails @ Nov 27 2024, 01:25 PM) Shopee had gave me the barcode immediately after I submitted the photos for evidences and the reasons for return in the Return/Refund process page. Said barcode was scanned while the parcel was dropped off today. ya. best to just refund and order again. Also, I'm too away (in Ipoh, Perak) from where the shop was located (Kuala Lumpur). Cos another way to settle this is to privately arrange courier send the item back to their office, and they courier your item back to u. Involve the courier cost on both end, and the risk of parcel damage/missing. Not worth the risk IMHO edit: remember to take proper picture of ur return parcel. Before wrapping and after wrapping. best if got the printed return address thing before u send it out. Just in case someone songlap ur parcel. This post has been edited by netflix2019: Nov 27 2024, 01:29 PM |
|
|
Nov 27 2024, 01:30 PM
Show posts by this member only | IPv6 | Post
#57
|
|
Senior Member
1,124 posts Joined: Oct 2004
|
lucky la...i bought 2x 1:1 RF Balun from fellow ham radio..he rushed me to click accept coz im still outstation.When opened,2x faulty..wire parted inside..i have to pay own shipping to return to him and he send back...one unit i kept n repaired.. the seller refused to pay my shipping and partial refund the money for the faulty unit tht i repaired..mati2 said his soldering top notch using high quality soldering iron n flux... AXL Trading and 9W2 A*L....beware shitty seller..turned out he also send faulty unit to Sabah buyers..
|
|
|
Nov 27 2024, 01:43 PM
|
Senior Member
3,335 posts Joined: Nov 2007 From: Pluto 
|
This same seller last time didn't send an item i ordered. But got refund
|
|
|
Nov 27 2024, 01:45 PM
|
Junior Member
336 posts Joined: May 2013
|
Inb4 buat bodoh sell the mother board and buy mic arm at diff shop.
|
|
|
Nov 27 2024, 01:53 PM
Show posts by this member only | IPv6 | Post
#60
|
|
Junior Member
42 posts Joined: May 2012 From: Ipoh, Perak
|
QUOTE(hirano @ Nov 27 2024, 01:43 PM) This same seller last time didn't send an item i ordered. But got refund How did that happened?  |
| Change to: |  0.0194sec
 0.73
 5 queries
 GZIP Disabled
Time is now: 14th December 2025 - 05:57 AM |
Quote