if sked just go through the proper channel n raise a dispute with the reason "wrong item received"

This post has been edited by ihm11: Nov 26 2024, 10:12 PM

despite wat others say here telling u to return n refund, DO NOT DO IT

becos the issue is not about u being unhappy with a correct item sent to u BUT a wrong item sent to u

consider this:
>u bought A
>seller send B
>u DM with seller n he agree return n refund
>u send back B to seller
>seller pull a fast one n say u return wrong item
>seller support his claim with pics n unboxing vid
>u got nthing to say becos the item is indeed diff from the one u bought

the correct way, like i said, is to raise a dispute officially n then u can nego a solution with the seller on the dispute page

u will have the chance to present pics/videos n whatnot to support ur claim

-What-is-%3Cem%3EDispute%3C%2Fem%3E-Resolution-Centre?previousPage=search%20results%20page]https://help.shopee.com.my/portal/4/article/88642-[Return-Refund]-What-is-%3Cem%3EDispute%3C%2Fem%3E-Resolution-Centre?previousPage=search%20results%20page

no, buyer can dispute

liddat no nid return lah

diam2 keep oni

TS, did u perchance click "order received" button?

Becos if u did, then payment would have been released to the seller n u can no longer request "return/refund", plus the "return/refund" button will no longer appear for u

This post has been edited by ihm11: Nov 27 2024, 08:56 AM