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 Pelanggan kecewa AIA Insurance menipu

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MGM
post Jul 24 2024, 09:24 AM

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May be insurance just found out got precondition. Could be cheaper than 19k if entered hospital without medical card.
Can claim back all/partial premium paid if terminate policy because of this rejection?

This post has been edited by MGM: Jul 24 2024, 09:26 AM
vaksin
post Jul 24 2024, 09:24 AM

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Last time AIA was really good, but now so big become arrogant...
sexysarah1992
post Jul 24 2024, 09:26 AM

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QUOTE(chinteck79 @ Jul 24 2024, 09:19 AM)
this you should blacklist the hospital and remove them from panel hospital list. you don't punish your customer for the exorbitant charges the hospital claim. customer didn't earn money from that 19k or customer that request for the 19k bill
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U still dont get my point. The customer didnt even need to admit to hospital in the first place. Minor case just go to clinic. The issue now is their type of people love to abuse medical card. Even simple cough and cold cases they are going hospital just so they can admit and get MC for few days.

Their whole purpose of their life is not to work but to just sail thru life peacefully. Thats why they love taking MC
WaCKy-Angel
post Jul 24 2024, 09:27 AM

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QUOTE(sexysarah1992 @ Jul 24 2024, 09:14 AM)
What they mean is he didnt have to masuk hospital and simply spend 19k when it was just a small case. Just go to clinic can settle RM200
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Not possible. Simple warding even 10 days wont costs 19K.
The most expensive thing (excluded surgery) is MRI imaging but if bone fracture should just need x-ray that is not expensive.

QUOTE(WaterBuffalo @ Jul 24 2024, 09:18 AM)
The insurer claimed that it was an issue on the hospital side whereby the hospital’s reporting was inconsistent.
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Very normal. This is where agent comes in play. A good agent will help u to deal between hospital and insurer.
Bad one will MIA.
submergedx
post Jul 24 2024, 09:27 AM

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QUOTE(alexandersuk @ Jul 24 2024, 01:24 AM)
cb these days case tak viral tak jalan

everybody just sit and wait gaji masuk, padahal slow production la negara ni
nelson969
post Jul 24 2024, 09:29 AM

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AIA keep silent ?
Heroicage
post Jul 24 2024, 09:29 AM

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Insurance is a two way thing....

You have policy holders that sikit sikit sakit...claim 1k, 2k...and dare I say...certain medical practitioner writes report so that insurance can be claimed....

You have policies that don't cover complete...and certain conditions....hence, just too bad...such coverage are just absurd

Obviously, it's a business model...and they need to "protect" themselves....otherwise it becomes a charity organization.....and no $$ is made.

For the facebook person....

a) check your policy coverage

b) check if company or personal insurance....

c) check what was the hospital diagnose ....sounds like personal accident, and might not be a health insurance consideration....You might be "huh"...but 2 different policies....

d) Insurance "poncy" regarding...increase premium due to inflation, medical cost, blah blah....and since you are regularly "sick"... need to pay more in co-existing , while moving to "newer/better" policies with "better" coverage...same premium....
are all calculated risks...there is NOTHING "better",except the fact....they wish to readjust the price.
It's called moving the "risk pool" of certain age groups....


It is crazy in other countries....and getting more "bad" in SEA region.

while public hospitals are reasonable/affordable... the "time/patience/system" is still fairly lacking ....
It's a sad price when you get into accident or sick...., and that is why....you need to stay healthy.

SUSAccord2018
post Jul 24 2024, 09:30 AM

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QUOTE(sexysarah1992 @ Jul 24 2024, 09:14 AM)
What they mean is he didnt have to masuk hospital and simply spend 19k when it was just a small case. Just go to clinic can settle RM200
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should be no operation and spend 19k is not reasonable.
WaCKy-Angel
post Jul 24 2024, 09:30 AM

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QUOTE(sexysarah1992 @ Jul 24 2024, 09:26 AM)
U still dont get my point. The customer didnt even need to admit to hospital in the first place. Minor case just go to clinic. The issue now is their type of people love to abuse medical card. Even simple cough and cold cases they are going hospital just so they can admit and get MC for few days.

Their whole purpose of their life is not to work but to just sail thru life peacefully. Thats why they love taking MC
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Lel i doubt u are Dr, but neither am i.
However i dont think if insurer say can do outpatient RM200 and hospital will dare dare charge until 19K
Something is very wrong in this case.
submergedx
post Jul 24 2024, 09:30 AM

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QUOTE(WaCKy-Angel @ Jul 24 2024, 09:27 AM)
Not possible. Simple warding even 10 days wont costs 19K.
The most expensive thing (excluded surgery) is MRI imaging but if bone fracture should just need x-ray that is not expensive.
*
QUOTE(sexysarah1992 @ Jul 24 2024, 09:14 AM)
What they mean is he didnt have to masuk hospital and simply spend 19k when it was just a small case. Just go to clinic can settle RM200
*
Obviously hospital surcharging when they know you're medical card holder.

This is another case that government need to step in and require transparent charging standard for private hospital.

why canteen eat rice need price display but hospital no need?
WaterBuffalo
post Jul 24 2024, 09:31 AM

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QUOTE(WaCKy-Angel @ Jul 24 2024, 09:27 AM)
Not possible. Simple warding even 10 days wont costs 19K.
The most expensive thing (excluded surgery) is MRI imaging but if bone fracture should just need x-ray that is not expensive.
Very normal. This is where agent comes in play. A good agent will help u to deal between hospital and insurer.
Bad one will MIA.
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Read the full thread on X. The agent stepped in to help but can’t do much. When it was viraled out, only then someone from AIA called her to apologize and promised to deal with the hospital side to get it resolved.
submergedx
post Jul 24 2024, 09:32 AM

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QUOTE(nelson969 @ Jul 24 2024, 09:29 AM)
AIA keep silent ?
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At the end of the posting threads, AIA responded with fully covered with the private hospital.
chinteck79
post Jul 24 2024, 09:33 AM

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QUOTE(sexysarah1992 @ Jul 24 2024, 09:26 AM)
U still dont get my point. The customer didnt even need to admit to hospital in the first place. Minor case just go to clinic. The issue now is their type of people love to abuse medical card. Even simple cough and cold cases they are going hospital just so they can admit and get MC for few days.

Their whole purpose of their life is not to work but to just sail thru life peacefully. Thats why they love taking MC
*
fell from 1st floor leh not from 1 step. like that u still go clinic? for me i will go hospital also at least got x-ray to check if any bone fracture and orthopedic to check thoroughly rather than go clinic first then ask dr to write another letter then go hospital to check again.
submergedx
post Jul 24 2024, 09:34 AM

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QUOTE(sexysarah1992 @ Jul 24 2024, 09:26 AM)
U still dont get my point. The customer didnt even need to admit to hospital in the first place. Minor case just go to clinic. The issue now is their type of people love to abuse medical card. Even simple cough and cold cases they are going hospital just so they can admit and get MC for few days.

Their whole purpose of their life is not to work but to just sail thru life peacefully. Thats why they love taking MC
*
Victim said it is their first time claim in 5 years since with AIA. I dont think they abuse, more like hospital found chances to game the insurance.
It's not up to patient to decide the charges and the treatment. More like hospital VS insurance company, then patient become victim.
karazure
post Jul 24 2024, 09:34 AM

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QUOTE(MGM @ Jul 24 2024, 09:24 AM)
May be insurance just found out got precondition. Could be cheaper than 19k if entered hospital without medical card.
Can claim back all/partial premium paid if terminate policy because of this rejection?
*
Dr see medical card straight eye glow jor, 5k job can charge 19k.
submergedx
post Jul 24 2024, 09:36 AM

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There is one major point you guys missed out.

"Inconsistency reports"

user posted image

Masalah hospital ni, that's why insurance company reject claim
submergedx
post Jul 24 2024, 09:36 AM

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QUOTE(karazure @ Jul 24 2024, 09:34 AM)
Dr see medical card straight eye glow jor, 5k job can charge 19k.
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Fact

SUSw19
post Jul 24 2024, 09:37 AM

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Insurance = Scam!!!!!
sexysarah1992
post Jul 24 2024, 09:37 AM

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QUOTE(chinteck79 @ Jul 24 2024, 09:33 AM)
fell from 1st floor leh not from 1 step. like that u still go clinic? for me i will go hospital also at least got x-ray to check if any bone fracture and orthopedic to check thoroughly rather than go clinic first then ask dr to write another letter then go hospital to check again.
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Pls la, u duno these ppl like to exxagerate things wan ah? Fell from 1st floor, what does he mean by that? He fell from the first floor window to the ground floor? He fell from the first floor staircase and fell down a few small steps down? How the hell does one fall from the first floor? Suicide?

U dont need to go hosp for an xray. Plenty of normal clinics have Xray. If its very serious then the clinic will refer to hospital.
terradrive
post Jul 24 2024, 09:38 AM

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if you bumi just utilize your ASNB as personal insurancs, put in money there as if you are paying for health insurance every month. At least if it's your own ASNB no "reject" when claim lol

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