this same answer giving by the CS and i tiaw her kaw2. i hv my degree in network for nothing and working in IT for more than decades
if dont believe, then check their own system, from their system able to check my speed test done via wifi previously that i able to get 300mbps.
from the speed graph also can see, the consistent at 200mbps. if due to my wifi issue, the speed graph wont be like that. and if lan, normally will cap at 100mbps due to cable type, but im using cat6, all ports is 1gps.

but i retest via lan just to make her satisfied and also speed at 200mbps. now all keep quiet after i ask someone competent /technical attend my issue.

sorry , mine able to get public after i request to change it, so dont asnwer if dont know , else u are giving wrong fact

this same answer giving by the CS and i tiaw her kaw2. i hv my degree in network for nothing and working in IT for more than decades
if dont believe, then check their own system, from their system able to check my speed test done via wifi previously that i able to get 300mbps.
from the speed graph also can see, the consistent at 200mbps. if due to my wifi issue, the speed graph wont be like that. and if lan, normally will cap at 100mbps due to cable type, but im using cat6, all ports is 1gps.

but i retest via lan just to make her satisfied and also speed at 200mbps. now all keep quiet after i ask someone competent /technical attend my issue.

sorry , mine able to get public after i request to change it, so dont asnwer if dont know , else u are giving wrong fact

Anybody else facing extreme slow internet?

Direct speed test from router only 90mbps…

what router you use if you use tm router its problem not unifi you need to do restart router
if you don't want trouble buy you own router

Please show your degree certificate so we can verify with your university, else how do we know who you are?

Unifi says i am now upgraded to 800 Mbps but i do speed test on my LAN connected PC, speed only 480Mbps same as before.
Already complained before and they came to replace the Huawei white box BTU with a new BTU and Wi-Fi router all in one.
Told them to just run the new AIO as a BTU and leave my current Archer C7 as the main router. The Lan PC is hooked up to the Archer.
What could be the problem?

My own router. TUF AX3000.

Seems intermittent but ping is high….

when the techs came and replace - did they not do any check/confirmation of 800Mbps (via LAN) first before service completion sign-off?

In May 2024, I went to downgrade my unifi package and resign two years contract go get a cheaper rate

From June to October, unifi is charging me free

Is this some sort of promotion?

The staff who help me to downgrade never tell me anything

Anybody else facing extreme slow internet?

Direct speed test from router only 90mbps…

Unifi says i am now upgraded to 800 Mbps but i do speed test on my LAN connected PC, speed only 480Mbps same as before.
Already complained before and they came to replace the Huawei white box BTU with a new BTU and Wi-Fi router all in one.
Told them to just run the new AIO as a BTU and leave my current Archer C7 as the main router. The Lan PC is hooked up to the Archer.
What could be the problem?

Can you check what is the port speed that's connected to the modem? Should be 1Gbps.

Can you also post both your download and upload speed, as well as your subscribed speed?

Even better, post the whole speedtest result.

What's the upload speed you are getting? Is it 200+ Mbps or lower?
Can you try reconfiguring that TM device to work in router mode and test? Just to rule out your TP-Link.

Down: 498
UP: 218
Hmmm
i will tinker with it later, 500 is still plenty fast and wide enough.
thank you

im not sure for IPTV, but my xiaomi phone now route to SG cloud . i believe same thing for IPTV since my iptv also quite fast, and my iptv is global version, not china version.
my friend also reported his iptv cant work now , because he bought the china version.

From your upload speed, the HQoS profile on the OLT and PPPoE account is most likely correct.

Do you have QoS configured on your TP-Link that somehow limit the speed?
Maybe some other setting that you changed previously? If I'm not mistaken enabling some of the features will disable NAT acceleration.