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 CFMoto Malaysia, All bike models

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Patent
post Dec 22 2023, 05:17 PM

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QUOTE(ZZR-Pilot @ Dec 22 2023, 04:13 PM)
Today 22 Dec, still no picture no sound from Mforce Penang. Called them up. They still haven't even looked at the bike. Next week baru tengok, they said. Perghhhh... pook kai hamkarchan....
*
then say next week cannot because christmas and new year..
then next next week cannot also because prepare for cny. laugh.gif
Vincent6596
post Dec 22 2023, 10:14 PM

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QUOTE(ZZR-Pilot @ Dec 22 2023, 04:13 PM)
Today 22 Dec, still no picture no sound from Mforce Penang. Called them up. They still haven't even looked at the bike. Next week baru tengok, they said. Perghhhh... pook kai hamkarchan....
*
look like the Mforce after sales is very very bad according to you case doh.gif doh.gif
[A]aronLJW
post Dec 24 2023, 08:22 PM

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QUOTE(paskal @ Dec 21 2023, 10:04 PM)
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Aussie pricing released.
Cheaper than ktm 390 adventure.

Hngghhhhhh
*
We're looking maybe at RM32-34K maybe or less, and RE450 should be price similar
[A]aronLJW
post Dec 24 2023, 08:26 PM

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QUOTE(ZZR-Pilot @ Dec 22 2023, 04:13 PM)
Today 22 Dec, still no picture no sound from Mforce Penang. Called them up. They still haven't even looked at the bike. Next week baru tengok, they said. Perghhhh... pook kai hamkarchan....
*
Yikes, looks like MForce aftersales really eat full sell bao (吃饱卖包 in canto)
paskal
post Dec 25 2023, 07:50 AM

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QUOTE(AaronLJW @ Dec 24 2023, 08:22 PM)
We're looking maybe at RM32-34K maybe or less, and RE450 should be price similar
*
Below rm30k I'm definitely getting one.
sparketh
post Dec 25 2023, 08:22 AM

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Maybe cos its using ktm dtuffs ? My fren had a 1290 ktmadverure and that thing had a forever ignition issue. Finally they sent it to the ktm plant in juru. Over there they changed thr whooe ignition system under warranty but when he went riding and the bike died on him. So he kecut and sold off the bike.
[A]aronLJW
post Dec 26 2023, 11:41 AM

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QUOTE(paskal @ Dec 25 2023, 07:50 AM)
Below rm30k I'm definitely getting one.
*
I doubt is gonna be less than RM30k, 450SR already 28800, we'll be lucky to get <RM32k
ZZR-Pilot
post Dec 28 2023, 11:30 PM

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QUOTE(AaronLJW @ Dec 24 2023, 09:26 PM)
Yikes, looks like MForce aftersales really eat full sell bao (吃饱卖包 in canto)
*
Well today my wife hounded them again coz as usual no picture no sound from them. This fella by the name of Wan asked her if she had serviced the bike, to which she said of course and always by the book at GS Cycle where she bought it from. Then he went on about this bike needing to be serviced every 2000km (which is utter pig shit, coz he thinks he can con a woman rider any way he wants). Basically he avoided telling her what's wrong with it, so we knew the bastards never even touched her bike yet after almost 1 month. Then he gave Mforce's infamous, "2 minggu lagi" rubbish. By now we all know what that means lah.
Mr_47
post Dec 28 2023, 11:35 PM

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cf what?
Nightstalker1993
post Dec 28 2023, 11:49 PM

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QUOTE(ZZR-Pilot @ Dec 28 2023, 11:30 PM)
Well today my wife hounded them again coz as usual no picture no sound from them. This fella by the name of Wan asked her if she had serviced the bike, to which she said of course and always by the book at GS Cycle where she bought it from. Then he went on about this bike needing to be serviced every 2000km (which is utter pig shit, coz he thinks he can con a woman rider any way he wants). Basically he avoided telling her what's wrong with it, so we knew the bastards never even touched her bike yet after almost 1 month. Then he gave Mforce's infamous, "2 minggu lagi" rubbish. By now we all know what that means lah.
*
Walao the dude on the phone still stuck in old kapcai mentality ar. Even rs150 also recommended service interval 5k km if not mistaken. Triumph engine all pecah already la 16k km interval.

Do keep us updated on your case
ZZR-Pilot
post Dec 29 2023, 01:30 AM

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QUOTE(Nightstalker1993 @ Dec 29 2023, 12:49 AM)
Walao the dude on the phone still stuck in old kapcai mentality ar. Even rs150 also recommended service interval 5k km if not mistaken. Triumph engine all pecah already la 16k km interval.

Do keep us updated on your case
*
In hindsight, we probably could have gotten it fixed immediately at GS Cycle had we not decided to claim warranty.

I really suspect it's just a RM10 relay or something. But these Mforce fuckers are either understaffed or overloaded to really honour their after-sales commitment.

Maybe a case of Mforce Segambut toolan coz too much year-end work so taichi to Mforce Penang so that they can cuci tangan, then Mforce Penang toolan coz they're forced to deal with Mforce Segambut's shit. Owner suffer lah.
[A]aronLJW
post Dec 29 2023, 03:40 AM

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QUOTE(ZZR-Pilot @ Dec 29 2023, 01:30 AM)
In hindsight, we probably could have gotten it fixed immediately at GS Cycle had we not decided to claim warranty.

I really suspect it's just a RM10 relay or something. But these Mforce fuckers are either understaffed or overloaded to really honour their after-sales commitment.

Maybe a case of Mforce Segambut toolan coz too much year-end work so taichi to Mforce Penang so that they can cuci tangan, then Mforce Penang toolan coz they're forced to deal with Mforce Segambut's shit. Owner suffer lah.
*
I'll probably tekan GS Cycle too in this case, since you're buying from them as well. They have to support you to chase as well since you're a customer to them not just to MForce.

Should've record the convo between that staff who say 2000km service interval, kasi balik to the upper management how they train staff or kasi viralkan social to pressure them.



ZZR-Pilot
post Jan 3 2024, 05:08 AM

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Yesterday they sent my wife a quotation for her to pay, even though the bike is still under warranty. First they claimed they had to tear down the whole engine so it needs fresh engine oil when reassembled. Then they said the bike is almost due for a major service at 20000km anyway, so might as well do it.

My problem with this is:

1) Engine tear down! At under 20000km? What the fuck????
2) They still *REFUSED* to say what the problem is. Huge red flag.
3) Manual says major svc is not due until 40000km.
4) The parts they quoted are not stuff needed for major service. Air filter, coolant & brake fluid all need to be replaced at 20000km. Either they don't know, they're incompetent or they're bullshitting my wife.
5) If they really had torn down the engine, they should definitely charge for coolant as well. The fact they didn't is telling.
6) They backdated the quotation. Sales ppl do this to pad their numbers, which may reveal the actual motivation behind this amount.

I'm starting to think Mforce ppl are full of shit & they're not honest.

This post has been edited by ZZR-Pilot: Jan 3 2024, 05:22 AM


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lowpro
post Jan 3 2024, 08:28 AM

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QUOTE(ZZR-Pilot @ Jan 3 2024, 05:08 AM)
Yesterday they sent my wife a quotation for her to pay, even though the bike is still under warranty. First they claimed they had to tear down the whole engine so it needs fresh engine oil when reassembled. Then they said the bike is almost due for a major service at 20000km anyway, so might as well do it.

My problem with this is:

1) Engine tear down! At under 20000km? What the fuck????
2) They still *REFUSED* to say what the problem is. Huge red flag.
3) Manual says major svc is not due until 40000km.
4) The parts they quoted are not stuff needed for major service. Air filter, coolant & brake fluid all need to be replaced at 20000km. Either they don't know, they're incompetent or they're bullshitting my wife.
5) If they really had torn down the engine, they should definitely charge for coolant as well. The fact they didn't is telling.
6) They backdated the quotation. Sales ppl do this to pad their numbers, which may reveal the actual motivation behind this amount.

I'm starting to think Mforce ppl are full of shit & they're not honest.
*
By acting like that, they're just shooting themselves in the foot. They should always follow the maintenance schedule as specified by the factory like all respectable authorized dealers should, unless it is an extraordinary situation that arose. This action does not do well for any future sales. It will probably scare more people away from the brand which I feel has pretty good products. As usual the key is many times, the people handling the brand.
Vincent6596
post Jan 3 2024, 09:04 AM

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QUOTE(ZZR-Pilot @ Jan 3 2024, 05:08 AM)
Yesterday they sent my wife a quotation for her to pay, even though the bike is still under warranty. First they claimed they had to tear down the whole engine so it needs fresh engine oil when reassembled. Then they said the bike is almost due for a major service at 20000km anyway, so might as well do it.

My problem with this is:

1) Engine tear down! At under 20000km? What the fuck????
2) They still *REFUSED* to say what the problem is. Huge red flag.
3) Manual says major svc is not due until 40000km.
4) The parts they quoted are not stuff needed for major service. Air filter, coolant & brake fluid all need to be replaced at 20000km. Either they don't know, they're incompetent or they're bullshitting my wife.
5) If they really had torn down the engine, they should definitely charge for coolant as well. The fact they didn't is telling.
6) They backdated the quotation. Sales ppl do this to pad their numbers, which may reveal the actual motivation behind this amount.

I'm starting to think Mforce ppl are full of shit & they're not honest.
*
did you ask your wife to ask then what is the root cause for current issue ?
TSbasilisk
post Jan 3 2024, 10:37 AM

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susah la maciam ni...
Patent
post Jan 3 2024, 10:38 AM

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QUOTE(ZZR-Pilot @ Jan 3 2024, 05:08 AM)
Yesterday they sent my wife a quotation for her to pay, even though the bike is still under warranty. First they claimed they had to tear down the whole engine so it needs fresh engine oil when reassembled. Then they said the bike is almost due for a major service at 20000km anyway, so might as well do it.

My problem with this is:

1) Engine tear down! At under 20000km? What the fuck????
2) They still *REFUSED* to say what the problem is. Huge red flag.
3) Manual says major svc is not due until 40000km.
4) The parts they quoted are not stuff needed for major service. Air filter, coolant & brake fluid all need to be replaced at 20000km. Either they don't know, they're incompetent or they're bullshitting my wife.
5) If they really had torn down the engine, they should definitely charge for coolant as well. The fact they didn't is telling.
6) They backdated the quotation. Sales ppl do this to pad their numbers, which may reveal the actual motivation behind this amount.

I'm starting to think Mforce ppl are full of shit & they're not honest.
*
what a sleazy bunch.. official people also cant do their job properly doh.gif
ZZR-Pilot
post Jan 3 2024, 11:30 AM

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Okay so I finally got clarification from one of the technicians named Evan. He finally tells me what the problem is - 2x bent exhaust valves in one of the cylinders. He explains that it is due to a loose 'valve guard' (whatever that is) from the factory, so it's a manufacturer defect and not due to user negligence or abuse.

So they have started doing a top overhaul for this bike. If that's the case then it makes sense they wanna change the oil, filter and plugs only, coz they would have removed the top end and valvetrain off the engine block.

It would have been so much easier if they had explained this much earlier.

This explanation puts Mforce in the clear, so they're not the shysters I thought they were before. Mea culpa.

That aside, I dunno why I keep ending up with lemon bikes... sighh... kena mandi bungalah, buang sial...
Patent
post Jan 3 2024, 03:01 PM

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QUOTE(ZZR-Pilot @ Jan 3 2024, 11:30 AM)
Okay so I finally got clarification from one of the technicians named Evan. He finally tells me what the problem is - 2x bent exhaust valves in one of the cylinders. He explains that it is due to a loose 'valve guard' (whatever that is) from the factory, so it's a manufacturer defect and not due to user negligence or abuse.

So they have started doing a top overhaul for this bike. If that's the case then it makes sense they wanna change the oil, filter and plugs only, coz they would have removed the top end and valvetrain off the engine block.

It would have been so much easier if they had explained this much earlier.

This explanation puts Mforce in the clear, so they're not the shysters  I thought they were before. Mea culpa.

That aside, I dunno why I keep ending up with lemon bikes... sighh... kena mandi bungalah, buang sial...
*
new year new bike... rolleyes.gif
TSbasilisk
post Jan 3 2024, 06:37 PM

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