Our biggest beef with the CFmoto brand is the after-sales service with Mforce which is open only during office hours (weekdays only).

It's a royal pain in the ass.

My wife's bike mysteriously died on her way to work last Saturday (I suspect it's ignition-related) and since it's technically still under warranty she had it towed to Mforce and left it there in front of the guardhouse after filling in the forms. No news from them for the whole week until I called them on Fri. That's when I was told they had just decided to prepare to have the bike sent to Penang.

Refused to tell me what's wrong with it. Although they said it'll take 2 weeks, I knew better than to believe it lah. Will probably take a whole effing month.

Not impressed.

Meanwhile, we're expecting the tyres to need replacements once the bike passes the 25000km mark. Finding a replacement set for that 18" + 17" combo is proving to be fucking aggravating...

That's the thing. When we bought the bike, the distributorship was under KTNS and they had a small network of service centers in Klang Valley. That changed when Mforce took over, who promptly cancelled this network and tapao all official after-sales & warranty-related work for themselves.

Stuff that involves error codes obviously needs a special OBD tool which most workshops won't have, although some may now have it. But if the bike is still under warranty, you hv no choice but to put up with Mforce lor.

Mforce tapao everything for all the Chinese brands it represents. So you can imagine the fucking queue of bikes every day at Mforce in Segambut. The only other outlet I know is in Seri Kembangan or something... so far lehhh, fukk dat!

Gentle throttle hand, no burnouts. LOL. My Anakee Adventures are holding up well too at 22000km, although the rear has started to square off. Still got some ways to go before both hit the treadwear indicator, but I'll start looking for replacements once I pass the 25000km mark.

T32s most shops have to order, as a result they're around RM1500 a pair. Niamah...

Wife's bike towed to Mforce Dec 2. No sound no picture from them until I called them up on Dec 8 when they told me they were preparing to send the bike to CFmoto Penang.

Today Dec 18, we called up Mforce Penang and they haven't even looked at the bike yet. So they dunno what's wrong with it and dunno when we'll get it back.

Walao ehh....

Kawen bini cina. Mine is the Queen of Taobao... SRJK & Guangzhou mari lololol...

Mana beli, bro? Aku tanya kedai, semua bilang mesti mau order... harga RM1500 tak lari... damn cilaka coz this T32 model was launched a friggin' decade ago!

Today 22 Dec, still no picture no sound from Mforce Penang. Called them up. They still haven't even looked at the bike. Next week baru tengok, they said. Perghhhh... pook kai hamkarchan....

Well today my wife hounded them again coz as usual no picture no sound from them. This fella by the name of Wan asked her if she had serviced the bike, to which she said of course and always by the book at GS Cycle where she bought it from. Then he went on about this bike needing to be serviced every 2000km (which is utter pig shit, coz he thinks he can con a woman rider any way he wants). Basically he avoided telling her what's wrong with it, so we knew the bastards never even touched her bike yet after almost 1 month. Then he gave Mforce's infamous, "2 minggu lagi" rubbish. By now we all know what that means lah.

In hindsight, we probably could have gotten it fixed immediately at GS Cycle had we not decided to claim warranty.

I really suspect it's just a RM10 relay or something. But these Mforce fuckers are either understaffed or overloaded to really honour their after-sales commitment.

Maybe a case of Mforce Segambut toolan coz too much year-end work so taichi to Mforce Penang so that they can cuci tangan, then Mforce Penang toolan coz they're forced to deal with Mforce Segambut's shit. Owner suffer lah.

Yesterday they sent my wife a quotation for her to pay, even though the bike is still under warranty. First they claimed they had to tear down the whole engine so it needs fresh engine oil when reassembled. Then they said the bike is almost due for a major service at 20000km anyway, so might as well do it.

My problem with this is:

1) Engine tear down! At under 20000km? What the fuck????
2) They still *REFUSED* to say what the problem is. Huge red flag.
3) Manual says major svc is not due until 40000km.
4) The parts they quoted are not stuff needed for major service. Air filter, coolant & brake fluid all need to be replaced at 20000km. Either they don't know, they're incompetent or they're bullshitting my wife.
5) If they really had torn down the engine, they should definitely charge for coolant as well. The fact they didn't is telling.
6) They backdated the quotation. Sales ppl do this to pad their numbers, which may reveal the actual motivation behind this amount.

I'm starting to think Mforce ppl are full of shit & they're not honest.

This post has been edited by ZZR-Pilot: Jan 3 2024, 05:22 AM


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Okay so I finally got clarification from one of the technicians named Evan. He finally tells me what the problem is - 2x bent exhaust valves in one of the cylinders. He explains that it is due to a loose 'valve guard' (whatever that is) from the factory, so it's a manufacturer defect and not due to user negligence or abuse.

So they have started doing a top overhaul for this bike. If that's the case then it makes sense they wanna change the oil, filter and plugs only, coz they would have removed the top end and valvetrain off the engine block.

It would have been so much easier if they had explained this much earlier.

This explanation puts Mforce in the clear, so they're not the shysters I thought they were before. Mea culpa.

That aside, I dunno why I keep ending up with lemon bikes... sighh... kena mandi bungalah, buang sial...

Went around asking in Sentul, NKS quoted RM1400 siap pasang for a set of T32s made 10 months ago. Malas nak fikir panjang, so they went on the bike so that I have one less thing to worry about while the wife resumes commuting on the bike.

Got the bike back after 1.5 months. Mforce Segambut now tells me the defect was such that the exhaust valves in one of the cylinders were destroyed so they replaced the whole block except the crank & crankcase under warranty. That wasn't exactly what Evan from Penang told me. Haihh. Was instructed to break-in the engine again for the next 1000km. She has been riding it to work since and it runs fine now.

Once her Trident arrives, I'll service the brakes, flush the cooling system, send it in to have the air filter, oil + filter replaced... and put it up for sale. So whoever buys it gets a brand new engine, fresh tyres & a freshly serviced bike plus consumables for the next service.

After we got the bike back from CFmoto Penang, my wife rode it to work to break-in the engine for 1000km. Had it serviced again and the engine developed another nasty problem where it would mysteriously die in the middle of the highway, resulting in a close call with an accident one night. So back it went to Mforce Segambut and predictably they taichi to Penang. Whenever they send your bike to Penang, it automatically means 2 months out of action.

Finally got it back yesterday after another day of leave from work. They said it was a dead fuel injector relay. I was thinking, why the fuck did you send the bike all the way to Penang if it was just a faulty relay? Are you guys in Mforce Segambut that fucking lazy?

So I rode it home... and immediately noticed a weird handling issue - there was a notch in the middle of the steering requiring some effort to overcome in order to steer the bike left of right. This is symptomatic of a bad steering cone / head bearing. This shit sure wasn't there before!! Immediately called up Mforce again to return the bike, but the boss is tired of seeing the backlog of shit quality bikes in their front yard so they need to clear them. Can't bring the bike back to them until after Raya, when exactly nobody knows.

Useless fucks.

At this point I'm just about ready to drop a lighted match in the fuel tank.

If any of you guys are thinking to buy anything from Mforce, I recommend a visit to Segambut and start making friends with the mechanics there. You're going to fucking need all the connections you can make. And start by taking a look at all the dead bikes in the front yard, look at the fault reports. And look at the dates. This will give you an idea of what you're about to get yourself into so you make your purchase with your eyes wide open.

This post has been edited by ZZR-Pilot: Apr 5 2024, 12:38 PM

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This post has been edited by ZZR-Pilot: Apr 5 2024, 12:37 PM

Do you know of any good mechanic who knows this bike well? It's just the steering cone / head bearings, it's a no-brainer fix that should not take 2 months and another trip to Penang.

I don't think Mforce Segambut wants to see our faces anymore, that's why they sent the bike to Penang for 2 months just to change a fucking relay.

I saw this same bike at Mforce Segambut when we went to pick up my wife's bike last week.

Daniel does what he needs to do... but if they decide your bike needs to spend another 2 months in Penang to change a relay, then your bike will spend 2 months in Penang to change a relay.

800NK engine teardown in China. Camshafts are fucked but the dude says somebody added Coke to the engine. Whether or not it suffers from the same lubrication issues as KTM's LC8Cs, I dunno.

Gempakk guna industrial ultrasonic cleaner - kalau kat Msia confirm pakai petrol je.





Very interestingly though, if you compare it with what we see in the LC8C teardown video below, the CFmoto's engine is designed slightly differently. For example, you can clearly see the additional oil passages under the camshaft bridge in the CFmoto unit that are not present in the KTM one.





MEANWHILE.... KTM has till Feb to conduct a corporate Hail Mary before being forced into bankruptcy.

https://www.forbes.com/sites/billroberson/2...-of-insolvency/

This post has been edited by ZZR-Pilot: Dec 8 2024, 10:20 AM


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