Anyone facing this problem?

I can't access GXB app. After launching the app, it prompted me to update, when tap on the update prompt, it leads me to Google play GX bank App page but no update is available. The process keep looping again and again.
Called CS, the IVR prompted " If you're unable to access your application, please check your OS version, for Android please upgrade to Android 12 and for iPhone please upgrade to 16 and above.
My Poco is currently running android 11 and there is no update available.
How to transfer my money out from GX bank without buying a new phone?

Hi, mine kena today. So what's the solution? Topkek my fund inside

Hi, mine kena today. So what's the solution? Topkek my fund inside

Need to buy a new phone before continue using gx again.

bmm have been auditing banks and non banks on non-siupported os, especially android 11 and below.

hence, service providers are now pushing their apps to support min android 12.

problem is the device binding feature which supposedly protect you but created operational nightmare back to them.

really shitty arrangement.

So we can expect those big banks to have minimum OS of Android 12 from current Android 9??

Year end or Q1 2025 🤔🧐

Called and emailed their cs, instead of whining abt Android 11 bs, i just told them to unbind my acc from the old device, said the phone was lost. Used my friend's ipong (non gx bank user) to login, moved all the money from pockets to main acc and withdrawwwww.

Need to buy a new phone before continue using gx again.

doubtful so fast without tons of early notice because most of the underserved are on cheaper phones and usually on older OS or buy 2nd hand phone with such outdated OS.

So by end of next year then 😁

Somehow they sure would forced everyone to Android 12... Matter of time only

Digital bank did the first moves... Later all follows 🙏

Going at this rate I think my phone will be outdated after 2 more years..

normally before I leave sg I'll go money changer and change my sg coins back to paper notes

GX Bank kelong? Call not answer, email no reply. gg

even bank dont wanna accept my coins.   

Android and iOS typically has security updates up to 5 years