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Unifi Official TM UniFi High Speed Broadband Thread V41, READ 1ST PAGE FOR RELEVANT WIFI INFO

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westlife
post Sep 29 2023, 09:27 PM

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Seems like speedtest up a bit recently.

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keong8867
post Sep 29 2023, 09:53 PM

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Guys my 500mbps like very slow. I launch a website like lowyat youtube apple, it still have to loading a few seconds. Is there any setting or what I can do? Maya is already reset port for me. But seem like not help much. My router is Dlink Ax3000
jusbella
post Sep 29 2023, 10:04 PM

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QUOTE(keong8867 @ Sep 29 2023, 09:53 PM)
Guys my 500mbps like very slow. I launch a website like lowyat youtube apple, it still have to loading a few seconds. Is there any setting or what I can do? Maya is already reset port for me. But seem like not help much. My router is Dlink Ax3000
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Test your jitter and ms in what value.
keong8867
post Sep 29 2023, 10:12 PM

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QUOTE(jusbella @ Sep 29 2023, 10:04 PM)
Test your jitter and ms in what value.
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ping 8ms , jitter 13ms
westlife
post Sep 29 2023, 10:25 PM

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QUOTE(keong8867 @ Sep 29 2023, 09:53 PM)
Guys my 500mbps like very slow. I launch a website like lowyat youtube apple, it still have to loading a few seconds. Is there any setting or what I can do? Maya is already reset port for me. But seem like not help much. My router is Dlink Ax3000
*
you are using google chrome on ur computer rite?
jusbella
post Sep 29 2023, 10:25 PM

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QUOTE(keong8867 @ Sep 29 2023, 10:12 PM)
ping 8ms , jitter 13ms
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How about your hardware performance?
apieh23
post Sep 29 2023, 10:27 PM

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QUOTE(Max2006 @ Sep 29 2023, 07:23 PM)
A quick question for users who already installed SWU successfully. How long it takes before you guys receive the appointment message? How many working days?
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Mine was 2-3 days
keong8867
post Sep 29 2023, 10:37 PM

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QUOTE(westlife @ Sep 29 2023, 10:25 PM)
you are using google chrome on ur computer rite?
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i using edge and computer, Lan cable
keong8867
post Sep 29 2023, 10:39 PM

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QUOTE(jusbella @ Sep 29 2023, 10:25 PM)
How about your hardware performance?
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hardware performance not bad. When I,m still 100mbps i using tplink router, it was good. But after I change to 500mbps and router provide by unifi and the speed is low response and slow
westlife
post Sep 29 2023, 10:43 PM

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QUOTE(keong8867 @ Sep 29 2023, 10:37 PM)
i using edge and computer, Lan cable
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i think u need to connect to the router directly connected to the BTU (modem) to test to confirm.

likely ur device's prob. or ur device's coverage prob.
keong8867
post Sep 29 2023, 10:46 PM

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QUOTE(westlife @ Sep 29 2023, 10:43 PM)
i think u need to connect to the router directly connected to the BTU (modem) to test to confirm.

likely ur device's prob. or ur device's coverage prob.
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It was. BTU - router - PC
Khan92
post Sep 29 2023, 11:28 PM

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QUOTE(westlife @ Sep 29 2023, 09:27 PM)
Seems like speedtest up a bit recently.

user posted image
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Yeah been a week like this
westlife
post Sep 29 2023, 11:32 PM

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QUOTE(keong8867 @ Sep 29 2023, 10:46 PM)
It was. BTU - router - PC
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Correct ah. It was what I mean. Connect to the router directly to do the speed test. Not via other mesh unit or so.
hurricane21
post Sep 29 2023, 11:33 PM

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Anyone on ultimate plan and tried to subscribe these lower Unifi tv plan?

Was wondering if I subscribe, it will add on RM30 (so total become RM90), or it will downgrade my plan? Currently on RM60 ultimate pack

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soonwai
post Sep 30 2023, 12:06 AM


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QUOTE(Rainings @ Sep 29 2023, 03:38 PM)
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Need one more for Gobind Unifiers who are already too cheap.
BenYeeHua
post Sep 30 2023, 12:12 AM

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QUOTE(keong8867 @ Sep 29 2023, 10:46 PM)
It was. BTU - router - PC
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Find someone IT person u trust, F12, capture performance, share it.
It contain ur cookies, so better do it with Incognito mode or Guest mode, icon_rolleyes.gif
Khan92
post Sep 30 2023, 12:13 AM

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Just PSA:

Help Me Unifi twitter are suspended for now can contact unifi twitter
soonwai
post Sep 30 2023, 12:19 AM


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QUOTE(keong8867 @ Sep 29 2023, 09:53 PM)
Guys my 500mbps like very slow. I launch a website like lowyat youtube apple, it still have to loading a few seconds. Is there any setting or what I can do? Maya is already reset port for me. But seem like not help much. My router is Dlink Ax3000
*
Speedtest from the same device OK?
Khan92
post Sep 30 2023, 12:23 AM

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QUOTE(soonwai @ Sep 30 2023, 12:06 AM)
Need one more for Gobind Unifiers who are already too cheap.
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Eh I try 😆
soonwai
post Sep 30 2023, 12:23 AM


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QUOTE(karenzayn @ Sep 29 2023, 06:23 PM)
Hi, Here's the update
Sadly i can't upgrade to SWU 3.0 [300mbps rm119 one] due to my smart device is bind with my current plan eventho AFAIK it should be a separate contract. So even i want to downgrade or upgrade, i have to pay the penalty for the TV [Sharp 4K 60" inch] which is bit mafan [they consider as a new plan], so i stuck for another year but i'll pass down to my sisters to pay once they have jobs. As for staff service for TM Batu Lintang, they super chill and understands my current account situation. They have a similar case when a customer want to switch to SWU but his/her laptop contract still bind so have mati2 pay the penalty for the smart device.
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I only bought add-on once (Deco M4 back in 2020) so things may have changed but TM said the add-on contract is separate from my Unifi contract.

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