The details of transactions in the app as well as in the downloaded statement are quite brief. Guess if want to can screenshot the transaction approval screen for better detail.

Remember we discussed this earlier? I don't even get this notification as per oks911 screenshot. Now 6 days liao, the CS haven't reverted to solve the problem

Problem is when transactions are rejected, even when amounts are not that big, and waiting for their call and rectification. Sometimes we need to use the money urgently, e.g. we are making payment for a purchase. Waiting 15 minutes or more might lose the deal. And not everyone has the time to "chit chat" with the Customer Service Rep. Defeats the purpose of instantaneous banking

Can do up to 5k FOC

Tried to transfer some funds to UOB Stash today to earn 5% promo rate.

After 4 successful transfers of RM5k each (total = RM20k), the apps disallowed any further transfers.

This time, nobody from Rize called me after the unsuccessful 5th transfer attempt. Previous occasion this happened, they had called me.

After waiting 5 minutes, I called the CS. After verifying that I was transferring to my own account, the staff did some maintenance at her end, then asked me to try again.

Managed to complete my transfers

Great!

Mind to share the link, can't seem to find it in Rize website? Thank you.

It's ok I found the link

https://www.rize.com.my/application/themes/..._NOTICE_EXT.pdf

This post has been edited by BWassup: Jul 3 2023, 05:33 PM

It's at the bottom of the page. If you use a larger display font (like I do), the transaction confirmation page is truncated. Will need to scroll down to see the tab to click on.

Hmmm

Rize t & c is "no charge for transactions up to RM5,000". I have done transfers of RM5,000.00 many times. Never been charged.

I opened it on 13 April. At that time, the t&c said need debit card to enjoy the special interest rates, so I applied for it

Think the 50 sen charge should apply equally to all account holders. If you wish to, can ask them why they don't follow their own t & c?

I get notification alerts from Rize from time to time, but when I tap on the short alert, it just takes me to the login page of the app. There is no info on the promotion which was alerted.

Anyone having the same experience, or is there a way to access the promo details from the login page?

250k need to transfer over 5 days wor. Total transaction cost 2.50

That is the drawback with Rize, being a digital bank, it takes time to transfer out larger amounts. Is there any possibility to do a RENTAS OTC for urgent needs? Depositor's monies in savings account should be available for withdrawal on demand no?

CC is credit card? Which bank card is giving cash at o% so good

Thanks a lot!

I only know Maybank is doing both the 0% CC & 0% BT, so obviously cannot do this within the same bank. Can share which other bank doing 0% BT and 0% CC?

Thanks for the info.

Both 0% CC loan and BT require a credit card account.

I don't maintain so many credit cards, only with 3 banks. I canceled a few as there is no point having too many cards due to the annual service tax, plus the security risk.

Honestly, Johnny is not doing anything wrong at all. It is totally permitted.

Rize is wasting their resources to hold the transfers and check with depositors for these multiple transactions. For sure, it will cost them more than 50 sen to do this. And they end up annoying customers too.

Rest assured, based on my own experience, after doing multiple transactions to the same bank account on a few occasions, I noticed that they stop calling any more.

Problem solved.

I know bro.

My post said that after checking with me a few times, they stopped doing that. Guess they are comfortable that mine are genuine transactions so why waste their resources to continue checking? In addition the payment is to my own name only. They are own account transfers, not 3rd party payments. And locked-in as Favorites as well. I'm happy they checked initially, and also happy they don't do that any more.

The crux of the matter is what another poster mentioned - if other people i.e. banks can permit 50k transfer in one single transaction FOC (but is MBSB still 30k?), why is Rize charging customers 50 sen for a transaction of 5,001? Is it even in line with ABM rules? I don't think anyone enjoys making multiple transfers of 5k when they need to transfer out a larger amount e.g. to place FD in another bank.

Seems that Rize needs to improve their internet and app security rather than rely on manual interventions as they do now.

This post has been edited by BWassup: Nov 4 2023, 08:53 AM

If people are willing to pay 50 sen, they will transfer 50k one shot. If not willing to pay, transfer 5k x 10. If there is a time-sensitive FD offer (or one time I did it to subscribe to a bond offering), the money has to leave Rize.

Either way, Rize will "lose" the funds, right?

Rize is a bit "penny-wise pound foolish".

So far the banks I have accounts with do not charge any fees for instant transfer.

Think/hope it wont end so fast. If not extended next year, the rates will still need to be above market, otherwise many will not hesitate to leave. Honestly there is no reason to have this account, with the restrictions and weak app and systems, other than for the rates.