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 Digital bank Rize, By Al Rajhi Bank

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BWassup
post Apr 20 2023, 04:55 PM

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QUOTE(BWassup @ Apr 20 2023, 04:09 PM)
Most physical banks (i.e. excluding digital banks like Rize) have a limit of 100k to earn high interest rates. Above that, rates drop. And all require you to do some actions too! These features are not unique to UOB.

Think UOB 4% on 100k is the highest amongst physical banks currently. RHB Smart Account maximum rate is 3.35% on 100k; OCBC 3.1% on 100k.
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On 2nd thoughts, the UOB structure has it's drawbacks. It works best if you place 100k exactly. No more, no less.

If your average is less than 100k, you earn less e.g. if 50k earn only 2%, if 75k, earn 3.33%. smile.gif


BWassup
post Apr 20 2023, 09:13 PM

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QUOTE(NoNameSoldier @ Apr 20 2023, 08:18 PM)
BNM only authorized All Rajhi bank ..
Beside saying POWERED BY AL RAJHI BANK, there was no declarations and commitment saying they are part of the bank or whatsoever
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How did they get PIDM if not under Al Rajii?
BWassup
post Apr 21 2023, 06:37 PM

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QUOTE(ikanbilis @ Apr 21 2023, 05:00 PM)
Yes indeed it is very confusing as there are 2 different amended TnCs as below:

https://www.rize.com.my/application/themes/...OTICE_Final.pdf

https://www.rize.com.my/application/themes/..._Rize_Final.pdf

So which is the real final one??? confused.gif
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If the debit card charge is a deal breaker to anyone, one way to test it would be to deposit a small amount now, but don't apply for the debit card yet, and see what kind of interest you get for April. According to the Amended T&C effective 20 March 2023:

"Profit earned from relevant Special Profit Rate will be credited to the Eligible Customer’s CMSA on the 1st of every month beginning on 1 March 2023".

So from the profit credited on 1 May 2023, the special profit rate applied can be derived.

Then you know what to do next.

This post has been edited by BWassup: Apr 21 2023, 06:42 PM
BWassup
post Apr 21 2023, 07:32 PM

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QUOTE(xander2k8 @ Apr 21 2023, 07:02 PM)
I thought minimum amount is rm20? Or it can be as small as 0.01
Now can really can confirm 24/7 fraud detection team

Even better than having 997 👏
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small amount, but at least RM20 la

0.01 how to test the profit for the month, will be zero biggrin.gif

This post has been edited by BWassup: Apr 21 2023, 07:32 PM
BWassup
post Apr 23 2023, 10:01 PM

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QUOTE(xander2k8 @ Apr 23 2023, 09:46 PM)
Yes if you open under the Apple promo campaign
https://www.rize.com.my/application/themes/...(CleanCopy).pdf

Only Valid for those open under Apple campaign 🤦‍♀️
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Presumably this promo is also eligible for 5% interest?

Rize keeps amending their campaign. Those who opened a week earlier and applied for debit card must be annoyed. Hope they can just waive all debit card fee charge for the first year. tongue.gif

This post has been edited by BWassup: Apr 23 2023, 10:03 PM
BWassup
post Apr 24 2023, 12:29 PM

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QUOTE(Afterburner1.0 @ Apr 24 2023, 10:55 AM)
why do they have a clause that says transfer out first 5K is free and transfer out more than 5K there is a charge of RM0.50 per transfer.... tot digital bank should encourage online transfer more often n make it free ????? where is the logic?
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Transaction limit said to be a security feature. But can trf multiple times to avoid the charges
BWassup
post May 1 2023, 05:23 PM

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QUOTE(rahtid @ May 1 2023, 03:33 PM)
Didn't activated my Debit card also, yet still getting promo rate! Awesome!
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Debit card is useful for some transactions e.g. to top up e-wallet, or atm withdrawals, tho not that many Al-Rajhi ATM for FOC withdrawals.

What about retail purchases, can the app be used for payment, or is the physical card required? hmm.gif

It's free for the 1st year anyway.

This post has been edited by BWassup: May 1 2023, 05:49 PM
BWassup
post May 4 2023, 05:28 PM

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QUOTE(nexona88 @ May 4 2023, 04:10 PM)
hmm...

it's already promo rate...

much higher than ordinary rate... doubt they would increase it  tongue.gif
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Like you said on FD thread, when given 5.0%, will ask for 5.25%. Human nature biggrin.gif
BWassup
post May 5 2023, 10:18 AM

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QUOTE(Super2047 @ May 5 2023, 09:25 AM)
Anyone kena spammed by Rize notifications? It keep sending the same transaction notifications over and over again for the past few days.
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I don't get any notifications at all since day 1. I couldn't find the setting for notifications, is there one? blink.gif
BWassup
post May 5 2023, 10:51 AM

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QUOTE(PueRTeaA @ May 5 2023, 10:38 AM)
Today try transfer rm 500  to Fav account, but failed and keep received this SMS, anyone got face same issue?
Daily limit change to 10k.  Try change to rm 200 also same doh.gif

user posted image

user posted image
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Teething problems.

I had similar problems past 2 days. The call centre contacted me each time, to confirm, and did something in the system. Then it was ok.

Have you changed the DuitNow limit as well? Try calling them if still doesn't work
BWassup
post May 5 2023, 11:05 AM

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QUOTE(PueRTeaA @ May 5 2023, 11:01 AM)
Wait 10 minute, Rize operation team call with mobile no 016XXXXXX, then ask me is it want to transfer XXX amount, then i reply yes and ask me wait 5 minute and try again doh.gif

i tot its SCAM phone coz seldom pick up unknow number with mobile 012XXXXXX, 016XXXXXX, 019XXXXXX from bank...doh.gif  nice experience for those haven't try 1st transfer biggrin.gif

Finally can do transfer....but many SETP, have to wait call... sad.gif
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Excatly what I experienced 1st time. I called them, but they called me same time lol.

Maybe their internal security settings need to be adjusted. Can't be calling customer so often, and delaying the transfers as well.
BWassup
post May 5 2023, 02:37 PM

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QUOTE(nexona88 @ May 5 2023, 02:23 PM)
Probably because of small banks & less customer...

They using mobile numbers for verification??? This really cost saving measure to the maximum... Got unlimited calls
corporate  package probably 😁😀
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So far I notice they use 2 016 numbers, one of which is listed in the FAQ. Probably corporate package as you say.

Save these numbers once verified as legit for future calls.

For customer confidence, they could list all the mobile numbers they use.
BWassup
post May 5 2023, 02:41 PM

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QUOTE(PueRTeaA @ May 5 2023, 02:37 PM)
The person just mention "he/she from Rize bank, want to speak to Mr XXX, then say are you trying to transfer X amount of money just now and get rejected? Before proceed, can I have your IC for verification....Sometime will ask DOB" doh.gif
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Oh dear, they asked for your IC and DOB?? My callers didnt ask for them
BWassup
post May 5 2023, 03:21 PM

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QUOTE(gooroojee @ May 5 2023, 10:46 AM)
Easy in, difficult out.. better keep records of what you have in the digital bank...
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Good idea. I checked for latest statement in the app, it says not available. Anyone managed to get April statement??
BWassup
post May 5 2023, 04:59 PM

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QUOTE(xander2k8 @ May 5 2023, 04:58 PM)
Fraud Hotline (24/7)
+6016 299 5333 (Local & overseas) 🤦‍♀️

The reason why they also mobile number so that can cover for overseas usage and fraud as well 🤦‍♀️

Why would they be bothering with call centre when their Fraud Prevention team can work remotely 🤦‍♀️ while setting up call centre instead will costs more and the cost will pass it down to you instead 🤦‍♀️
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Yup, this is the 2nd 016 number that I got called from thumbsup.gif
BWassup
post May 10 2023, 07:30 PM

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QUOTE(ikanbilis @ May 10 2023, 12:09 PM)
If they dont offer a competitive rate after 31 Aug, almost all of us will transfer out our money to somewhere else devil.gif
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Now with Rize promo, a lot of funds must have migrated from KDI. Is KDI gonna respond?
BWassup
post May 12 2023, 05:05 PM

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QUOTE(Jessica JM. @ May 12 2023, 02:49 PM)
I just wanted to ask you guys something.

What made you invest in Rize?
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It's a savings account not an investment. Insured deposits to get 5% rate of return!
BWassup
post May 13 2023, 04:11 PM

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QUOTE(nexona88 @ May 13 2023, 03:27 PM)
yes. yes. yes

but that 5% is not forever ya... limited time only
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At least from March until August. Some FD promos are pulled out after a week! laugh.gif
BWassup
post May 13 2023, 09:31 PM

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QUOTE(xander2k8 @ May 13 2023, 09:03 PM)
The app is not polished as I believe their onboarding software is not linked to the app itself 🤦‍♀️ hence no notification on both email and server end unlike other FinTech which integrated properly to it
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I have never received any notifications on my transactions since account opened.

Reported it 4 days ago, haven't got back to me.
BWassup
post May 13 2023, 09:43 PM

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QUOTE(xander2k8 @ May 13 2023, 09:38 PM)
Of course you won’t receive 🤦‍♀️ because the app communication channel is not linked which is why you won’t receive any emails unlike other FinTech or bank apps

Like I said earlier the app itself is not polished hence buggy 🤦‍♀️ and so far the only thing that are saving them is CS which is quite helpful although slow in breakfixing
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I mean no notifications on the phone itself - no ping, pop up, sms. The normal app notifications. Nothing at all. I check my phone app settings, notifications is on for RIZE. Is this normal??

So only way to check my transfers done is to login every time. doh.gif

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