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Unifi Official TM UniFi High Speed Broadband Thread V40, READ 1ST PAGE FOR RELEVANT WIFI INFO

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SUSMyProLife
post Sep 15 2022, 11:11 AM

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QUOTE(Gaza @ Sep 15 2022, 10:54 AM)
Hi, i signed up for my unifi package in Nov 2020, but added on mesh wifi (24 months payment) in Feb 2021.

If i try to change ISP after Nov 2022 to try and get SWU promo, will they charge me penalty since my mesh wifi is still payable until Feb 2023? Anyone gone through something like this before?

Alternatively i will just get the 300mbps RM169 or free 24 months D+H package.

Edit: Currently paying RM189 for 300 mbps + normal TV pack. Also heard if get SWU promo they give 6 months free?
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Most likely tm will refuse to offer swu until your contract is really over. If you really submit transfer ID you confirm you will no longer with Tm, which means termination fees will apply. Tm might also refuse to offer something cheaper than your current plan. SWU with 6 months waiver only possible with transfer ID (ie you about to port out another isp)
SUSMyProLife
post Sep 17 2022, 08:18 PM

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QUOTE(nanpengyou @ Sep 17 2022, 04:26 PM)
Hi guys, any idea why my tvbox getting very slow speed when connecting to new unifi dlink x1860z router? The speed drops tremendously after few minutes. It seems something capped the limit.

It is getting full full speed 100Mbps when it connects to dlink dir 842 all times.
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Can you try with laptop with LAN port? Suspect software bug

It rebadged netis after all....
SUSMyProLife
post Sep 18 2022, 04:57 AM

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QUOTE(nanpengyou @ Sep 17 2022, 09:22 PM)
I'm using 300mbps Only the tvbox is having problem with the new router and connected via lan port looks better since my box only support upto 100mbps. Wireless can perform faster that why I wish to connect back using wireless

Does x1860z have software bug? Only download speed slow but upload is normal. Can I get a replacement from TM?

Thanks!!!
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I see your tv box might be better off with wireless, and also actually depends on the software within tvbox as well as the server. Many Chinese tv box are very weak like that and some server cannot ever last, even if still up and running, cannot run fast
SUSMyProLife
post Sep 18 2022, 10:01 PM

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My friend just installed 30mbps upgrade from adsl and given tp link ec221 g3v (the same look as c5v/c1200v)

Is anyone can help find out ipv6 settings for this router?
SUSMyProLife
post Sep 20 2022, 09:03 PM

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QUOTE(Eithanius @ Sep 20 2022, 08:06 PM)
Thanks for the prompt replies guys...

Another question... The TnC doesn't say anything about "Cancel Anytime" policy after the end of the 24-month free subscription... Can I cancel the Disney package prior to free subscription expiry...?
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I don't think so, tm might just impose "subscription" that will only "expire" after 2 years
SUSMyProLife
post Sep 24 2022, 09:45 PM

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QUOTE(y@nggene @ Sep 24 2022, 09:26 PM)
Hi, I am using Dlink Covr 1200 and only can reach around 200+MBPS for unifi 300mbps
Is upgrade to Dlink AX1800 is a good choice to support 300mbps?

Thanks
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You using single unit covr or is mesh bundle?

You can consider ax router, but depending on your house type

Condo may be enough

If double story or above, get AX mesh system
SUSMyProLife
post Sep 24 2022, 11:23 PM

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QUOTE(y@nggene @ Sep 24 2022, 09:57 PM)
I am using mesh cover 1200 - 3 unit for double storey now. But only can get 200+mbps.

If this model https://www.dlink.com/en/products/covr-x187...i-6-mesh-system
able to get full speed 300mbps?
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Depending on various conditions

If you using wired backhaul should be okay

If you using wireless (pure mesh) get better model with 3-band capable like deco m9+
SUSMyProLife
post Sep 26 2022, 05:24 AM

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QUOTE(aniq8676 @ Sep 26 2022, 12:13 AM)
For 100mbps and above will be given a WIFI6 router

AX1800 router
Fiberhome SR-1041Y
D-Link DIR-X1860Z
Zyxel EX3220-T0

AX3000 router
Fiberhome SR-1041F
D-Link DIR Unknown
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Dlink 3000 is model number X3060Z, same netis rebrand as X1860Z

https://www.netis-systems.com/Home/detail/id/232.html
SUSMyProLife
post Sep 27 2022, 02:22 PM

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QUOTE(vicky.max @ Sep 27 2022, 11:30 AM)
I upgraded to 300mbps and got 2 sets of D-Link DIR-X1860Z (one as a router and the other as a mesh). Seriously, these combination is disastrous compared to my previous fibrehome + Deco E3 (2 packs) combo. My connection had been going up and down and totally unstable.

For those already on 300mbps and above, what's your DL/UL speed from speedtest/fast.com?
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Easy mesh depends on firmware, if buggy firmware memang not stable. Deco got good firmware at least for mesh implementation although is proprietary system

QUOTE(josh5671 @ Sep 27 2022, 11:50 AM)
I got 300mbps + the 6mth free update to 500mbps.
With similar combination : Nokia ONU + 1860Z.

i got little problem with it too, some time it feel like 4G totally lost datalink (youtube video stream progress bar stuck, website suddenly cant load)
but not always...yet know what issue with this.
me can run full on 500mbps (wifi6 or cable) to 1860Z if it doesnt trigger problem above.
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You means 5ghz? Or you meant sometime DC? Some phone like xiaomi prone to dc the wifi occasionally

QUOTE(josh5671 @ Sep 27 2022, 12:20 PM)
i got the same router, but i have little problem connect via outside.
even go hamachi networking also cant ping cant access the network folder. yet figuring out what problem (might be contact 100 soon)
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Seems like 1860z is like Netis wants to haunt us again after that infamous crap orange modem/router (or black color?)

QUOTE(joehann @ Sep 27 2022, 12:29 PM)
2 weeks already since 12 September with no new order created to change my plan to extraordinary plan of 300mbps. Already call and live chat but with no hope. Anyone with 300mbps+MESH M4 plan manage to change/upgrade to extraordinary plan?
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Better go to TM point. Live chat only can do technical support. Try call 100 and press 4 connect sales team but by previous pages of this thread, chances are sales team will not entertain or eventually will cancel. So only option left is go TM point

QUOTE(raemon @ Sep 27 2022, 02:07 PM)
I got the DIR-X1860Z. Got everything set up and is working. It's just that all my devices can connect, even very old h/p but I have one laptop which have issue. And when it does connect, no internet access is available.  hmm.gif  doh.gif
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Laptop old driver got problem with wifi 6. If intel card need install update first from intel website OR Microsoft windows update

If mediatek or other brand drivers, then hard to remedy. Maybe try wpa2 instead of wpa3
SUSMyProLife
post Sep 27 2022, 02:34 PM

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QUOTE(stranger88 @ Sep 27 2022, 02:28 PM)
hi, for 24 months disney+ promo, if my current contract still hv 12 months, it will refresh as 24 months or current 12 months + new 24 months? anyone know?
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Will refresh as 24 months
SUSMyProLife
post Sep 30 2022, 07:54 PM

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QUOTE(axoloke @ Sep 30 2022, 03:05 PM)
Didn't mention the penalty is for which portion, only that it is for the breaking of the current contract. (9 months left). Penalty charge is RM200 for my case.

The counter personnel wasn't sure at first, she had to check with a colleague, then went into a room at the back for around 10 minutes too. It doesn't really fill me with confidence in the sense that if I change now, TM might screw up the penalty charge/order too.
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Yeah now i remember many years ago in tnc got such "norminal" downgrade charge if downgrade to lower price within contract. Because you will still with unifi, they didn't charge you full "early termination" charge, instead such charge for "processing fee" only rm200

Indeed the best way to downgrade is go to tm point yourself. CS on phone or live chat cannot do anything because of permission level problem only TM point which directly to HQ can process such thing
SUSMyProLife
post Oct 10 2022, 02:47 AM

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QUOTE(schrodinger_cat @ Oct 9 2022, 08:08 PM)
Guys,

I'm currently using 500mbps unifi with TP link Deco mesh wifi. Ookla speed test consistently shows download speed of 200mbps. Is this the norm for using a 500mbps connection or is there something I can improve from? Feeling like I'm paying twice for a service that is offering half of its advertised speed.
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it will depend on location of client whether is connected to main router/ap or secondary ap/node, also the capability of the client

for example, if client only capable of 1x1 single antenna AC, around 200mbps should be normal.

for another example if client connect to second ap/node, up to 200mbps is also normal depending on deco model (m4 wireless backhaul is like this)
SUSMyProLife
post Oct 15 2022, 08:10 PM

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user posted image

Same

Sms says october bill is this much. Wonder how? Billing period change?

300mbps YEP with ruby tv
SUSMyProLife
post Oct 15 2022, 10:50 PM

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QUOTE(apalexar @ Oct 15 2022, 08:50 PM)
Maybe worrying will get order from new minister later to reduce the current plan price, so better reduce first now laugh.gif
I think Unifi giving loyalty subscribers further discount start from this month, your plan don't have free 600minutes call right?
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Got call plan, but never use phone since some years already
SUSMyProLife
post Oct 21 2022, 08:34 PM

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QUOTE(Ichitech @ Oct 21 2022, 05:12 PM)
No bro.. I meant this.
https://sts2u.com/images/dlink842wifipage3.jpg
Refer the image.. if u see the wifi SSID (right portion) the @unifi is already there.. so what ever name u put end u u will have an wifi SSID of ending with @unifi .. my question is how to change the ssid not to end with @unifi..
Sorry I am using phone, unable to edit the screenshot..
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No possible

This is custom model, ODM is china odm similar to Netis

Get another router from online shop/third party is the only way
SUSMyProLife
post Oct 22 2022, 06:18 AM

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QUOTE(Max @ Oct 21 2022, 11:56 PM)
This 1 possible. Its DLink DIR842.
Not the Netis/Dlink concoction..

DIR842 just need to reflash with official dlink firmware as steps above.
But the usb wont function.
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But still that dir 842 is still custom model that happens to be based on dlink open market model so can flash the generic firmware

Think it like the carrier branded cellphone of past, you can debrand by flashing

But not every case you can do debrand if that model is special that specifically made for that one carrier/isp only. What worse is that device is just dlink in name but is actually made by another factory of china odm
SUSMyProLife
post Oct 24 2022, 09:02 PM

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user posted image

Following up from previous F up

October bill still no out yet
SUSMyProLife
post Oct 26 2022, 12:03 AM

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QUOTE(stella_purple @ Oct 25 2022, 10:31 PM)
did anyone check their payable amount?

seems like they started charge back the extra discount given from system error. rclxub.gif
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Yes, see my above reply screenshot (previous page)

The follow-up of the error is when they bill back into amount payable. Even if you ignore it will be counted against next month bill together with next month's normal fee

This post has been edited by MyProLife: Oct 26 2022, 12:04 AM
SUSMyProLife
post Nov 1 2022, 02:29 PM

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QUOTE(ahmadelinz @ Nov 1 2022, 01:22 PM)
whats the difference btwn M4 and HC4. Everything same, like coverage & speed? Another seller tell me firmware different.
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In Malaysia m4 v2 and hc4 is basically the same, hardware and firmware wise


There are newer versions of m4 (v3 and v4) sold elsewhere with different hardware and firmware though. Not sure tp Malaysia got bring in or not
SUSMyProLife
post Nov 10 2022, 08:59 PM

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QUOTE(hussain @ Nov 10 2022, 09:06 AM)
Roger bro..will do that..This one ok ?
*
Yes, go buy when midnight got flash deal later

If you want asus of same class will be much more expensive, although got better features

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