I've already requested the termination via Twitter and the 30days countdown has started.

Will the owner still need to visit TM Point and do I need to return a landline ?

Thanks

It's the same, how to change to private IP to get rid of the netflix blocked content?

Oh boy this not music to my ears. I’m waiting for my Unifi to be installed these few days. May I know which country do you normally use for your VPN? Reason for asking, Netflix also gives me problems when I use VPN to stream. They sometimes don’t load the movies correctly. If I was to use Malaysia VPN will the content be blocked too? Any idea? TQ

Presently I’m using mobile internet so I don’t have problems with Netflix.

Actually, it's not blocked, as i have confirmed with one of the netflix customer representative that the show is available in Malaysia. They have no idea how does it happen too. Yea, i did think about the VPN method, but my family watch the show on the Smart TV, so i have no idea how to install a VPN on the TV?

Could anyone shed some light on how to solve this issue?

You can get a tv box less than RM200 with twice the amount of RAM during sales season.

Do you know what is the penalty for terminating your 2 years contract should you decide to switch ISP? The remaining months contract will costs you thousands! Just for a RM200 box?

Not due to Netflix or your home hardware.

It's due to TM's bad management of IP addresses /range which resulted in Netflix servers not recognizing the IP addresses as Malaysia origin.

This same occurrence happened many months back before first with Cloudflare public DNS last time. TM using bogons or what we call illegal IP addresses which they did not announce properly with their ASN causing Cloudflare to resolve TM IP address as US or some other country instead of Malaysia.

When you reset your router, you changed IP address because you relogin The new IP address was then re-recognized as Malaysian based IP and it got you through.

They still have few other choices. I was just suggesting to the public on how to be a better consumer. Is that wrong?

Yea.. it appears after I restart the router (I wonder why it works lol), but after watching it for 1 or 2 episodes, it will come out with the error message

Edited: If i have to restart the router just to let my fam to watch that shows on Smart TV, it would be a hassle, because my mum and dad doesn't know anything about this thing, they will just ask me to come and help everytime it occurs. So I'm thinking what if I'm not home, who would help them? They noticed that it is quite troublesome to keep calling me for help just to solve this Netflix issue.

I got offered the TV Box RM20/Month be free. But contract for HyppTV 24 Months.

Worth to add it? Is the TV box any restrictions? Or can bring to anyway as long as got Internet and HDMI cable?

What is your average download/upload speed for 800Mbps?

Mine speedtest about 400Mb Download and 200Mb Upload.

Is it normal?

Can we sell the m9+ given by TM? or need to give back when cancel our contract?

No charges correct? Just wondering cos last month someone said TM charged them for the visit to replace the modem.

Hi guys, I’m wondering, when TM replace your modem and you are using your own router, will TM set it up for you? Or you have to do it on your own? Thanks

Hi, wanna ask. Are unifi account exchangeable?
Say I have 2 home unifi ( different location). 100mbps at kampung and 300mbps at home. Can I swap the router so that I get 300mbps at kampung and 100mbps at home?

Hmm.. wonder how the telephone home line setup? Set in modem? or follow account ? swap it can affect the phone line ?

Is it because customer FFK in the first place? I just install unifi (or rather transfer from maxis). During registration, tm cs keep reminding me don't FFK the appointment. If you're not sure if you are free, then just ask them to reschedule. Once confirm and you FFK, there will be a charges to schedule another appointment. Mine only come to install a router and change lan port to 1st slot for unifi. Done within 10 minutes.

Ah, thanks, so I'll be at the losing end if they approved the transfer request

Technician had came to change router just now for 300Mbps staywithunifi package, it comes with the latest router D-Link DIR-X1860Z. They said need wait 24 hours to change package to 300Mbps 😅

Wanted to ask, all Streamyx migration to the Unifi Fiber mandates a new contract of 2 years?

Unifi Team said generally the IP address given under 30mbps don't have non-cgnat IP but we can request to it post-installation. This adhoc change trustable?

Transfer to other service provider if don't want 2 years contract.

They didn't ask the phone back from you? how you get confirmation that it's perpetual and contractless? They have you a handout statement like Bank Loan contract with the TnC everything? Coz it seems they just mentioned it by word on phone and text message we not sure how to get the confirmation officially and non arbitrary way.

Can someone enlighten me for TM to install Fiber in my upper floor bedroom, basically they will pull a wire from the pole and clip the wire along my walls on the balcony, come in through a floor gap on out balcony to bedroom door (this was the way the old copper came in), and then clip it some more on the wall until it reaches area where I want to place the BTU Modem, then they will make the small box thing- attached box to the wall and bring out the smaller blue / yellow wires out to connect with the BTU modem?

We have a ethernet cable that runs through a sealed pipe from upstairs to downstairs but I don't suppose we can insert anything into this pipe anymore right?

In future if we want to migrate the modem/router location to downstair, we only can connect the BTU upstair with the ethernet that runs via the pipe to downstairs and bring a router downstairs, connect to it. That's the only way? ie. There is no practical value of installing the BTU downstairs?

berbaloi tak nak tukar ke celcom fiber? sekarang guna unifi 100Mbps mahu tukar kepada celcom 100Mbps RM120.  nak tukar ke maxis promo 300Mbps - RM120 tak boleh sebab blacklist maxis 

What's STD20 and MTU?
What's the benefits of maintaining unifi ID vs new ID?

TM is up to their case by case offers again.

My dad's case was abit different.

1. Streamyx 4mbps user, upped to 8mbps during Gobind Singh's time.
2. Had to go TM point to remove the TV pack which serves no purpose but to profiteer TM.
3. Fiber finally arrives flat, proceeds to apply package Streamyx to Unifi 30mbps plan.
4. FAILED because the damn TM website keeps redirecting to new sign up.
5. Applied for 30mbps @RM89 but when installer came, was told it was upgraded to 100mbps @RM89 for life
6. Found out installer used someone else's ID at home router and modem + router was not the same serial number as on job sheet
7. Ding dong a few days and had to go TM point to settle #6.
8. Speed then got capped to 30mbps in early May
9. Argued with TM over the phone as bill shows 100mbps, installer and TM point counter says package is 100mbps but port is capped at 30mbps
10.Gave 3 option to TM, restore 100mbps@RM89 OR 30mbps@RM69 or allow no penalty termination
11.TM offer 30mbps@RM69 for 1st year, RM89 for 2nd year.

Will cancel and port out to Time after 24mths, stupid TM.

I have another account which I went to another TM point to get SWU300mbps, given the confirmation sheet but package on website didn't change after 2 mths. Speed still capped at 100mbps.

Gonna have another visit to sort this shit out.

Rang 100 and is given one option to upgrade to 100Mbps with a new Unifi box and maintain Ultimate pack for additional RM10 i.e. Rm159 monthly.

Unifi box will be couriered for free, otherwise if TM technician installs it there will be RM80 one time charge in the next bill.

There already have agreement between developer and unifi..unifi will enter first...after 6 months then others isp can enter

I already move in...really need internet for my study

But this deal ends in May right?
"Ramadan Raya Exclusive Promo - April-May 2022 RM 69/month perpetually"

I saw on youtube asyraf jeffri channel said the tricks to get upgrade to 300mbps for rm129. i tried that trick, works for me. just register to maxis/digi online, deal through whatsapp. once got the order number, dont do anything. tm will call make offer for this SWU package.

btw, I'm still in contract, from Sep21.

Wtf...seems everyone got different offers huh