Guys, need info, thanks in advance
who are eligible to upgrade to the SWU offer 300mbps @ RM129

My current plan is 100mbps @ 129 and still within the contract, Am I eligible ?

And must walk in to TM point?

Install fiber mean what? (I saw they doing something outside the pole, but not yet come in my house)

I wan to cancel.. i plan to ask at lyn before go to live chat

Ok.. me applying for digi 500Mbps package at RM180/mth. Let see unifi can counteroffer me.

My unifi lost internet connection again today. 3 times already this happened. Red lights on both the modem and router. The same technican has only been replacing the fibre optic but now I'm thinking it's not the problem after all.

Anyone has any clue what the problem is since obviously the techican has no clue either. Fml

I'm new to Unifi and plan to use my own router.
I get the Unifi and password from 100 thru SMS and try key-in on own router, it never connector to internet while the Unifi stock router no issue for that. Need any special setting or to unlock for own router?

thanks for the link and tips. That's really help.

Thanks for the screenshot.

I did a quick check on my very old N-wireless router, I do not see "VLAN" option inside.
Only ask me to key-in "service name".
I'm not sure this kind of old router can connect UNIFI or not

Hello, today I applied to maxis for the first time from unifi

But the guy called me and said my address is not serviceable because it has a transfer request already

Anybody know what this means ?

How do I fix this ?

Hello thank you for your reply. Yes I did do it with a maxis agent. During the process of getting me the transfer id, it somehow shows in the system that I have made a request before and my connection is “not serviceable”

Don’t know what to do now

The agent said will try and check with TM

oh no, i dont want my mesh to replace my wifi network as i already have 4 AP's peppered around the house, but i intend to use this mesh to cover the blind spot.

the mesh there is no way it can replace my wifi as the coverage is too big for 1 device.

my existing wifi router is not a fiberhome, its my own device.

right now my setup is

FTTH unifi modem-> own router dailing out PPOE -> switch -> APs and other devices.

i want to extend coverage from the AP as certain spots at my hse (downstairs some room) is not having good signals from my AP's (which is upstairs on my roof, im using a few Ubiquity ACLR's currently)

if the fiberhome routers can only connect between their devices, then i wont be able to get them to connect to my exisiting AP for wifi-relay right?

Got below message from unifi, is that mean the new port is coming soon next 2 week?

How to tell TM point that i want to sign up SWU package? I went to TM point 2 weeks ago and the staff told me that packages like this only can sign up via phone call … she seems reluctant to check further

And also digi had 129 for 300

I think RM129 for 300Mbps is the new norm price structure.
For 100Mbps price should be below or around RM100

I can feel your pain. Did you ask around your neighborhood facing the same problems like yours or you are the isolate one?
If yours are isolate case, tell them or ask the technician change port from their outside post.
If constantly registering low speed and already changed all the equipments, then need to look at the cabling problem.
Of cos, request change the outside cabling is the first option, then test it 

Thank you for the reply! Just wanted to give update

Turns out someone tried to subscribe to BBC iplayer last year when connected to my Wi-Fi

Because the tac didn’t go through there was a stuck order

TM said need to go tm point and cancel because it is “pending” and not “processing” lmao

Guys, do you get first month bill? TM charged me for what I guessed pro rated first month and 1 month advance but can't confirm since I only have the figure in my unifi app but no billing pdf.

It's a D-link router with 4 antennas..should be the stock router. The router has been changed previously when I switched from Maxis to Unifi.

I've tried restarting router and all my devices but the issue remains.

Hello LYN,

I’m on 800mbps unlimited calls package + all
Channels unifi tv pack at rm159 package.

Received a call today from TM offering me new box with 3 additional apps and all
Channel subscription at the same plan pricing but need to sign up 2 year contract.

Was wondering if anyone has got similar offer from TM and isit worth it?

No. Just continue using without any renewal
Who knows if one day suddenly Time Fiber comes to your place and you're stuck with the current contract you have with UniFi

I get the same package 800Mb/s all channels & unlimited calls @ RM189 & I would not renew my contract whatsoever unless UniFi makes a huge improvement on their package such as symmetrical speed for both download & upload

Just remembered someone mentioned there's a special deal via phone call to certain people after they complain etc, is this the rm79 for 100mbps? or rm69 for 30mbps?

I can feel that AZ tech is really rubbish product. Heavily cut cost junk. ZTE is for modem, so it can be exchange if request ? AZ tech if request exchange can ? The new package currently install in my other house, still under try period 30 days.

May I know maxis provide which router? Because under this try period I can just throw back everything to them and jump ship to maxis RM149 300M package. Saw maxis brochure can support wifi 6, dono real or not.

Applied swu-300mbps successfully.
Just now, so-called TM contractors have come to my house to install the fibre home router.
They wanted to take away my unifi provided dlink-dir842 router because it is "OWNED" by TM. I said no, it is under my ownership after two years of the contract.
I asked what law is that you need to take away my router? I will try to ask TM HQ.
The contactor said need to ask someone on Whatsapp if I wanted to keep the dlink router.
In the end, they gave up, saying I can keep the dlink router.
I'm so mad. They're trying to cheat me on that.

Can't recall. But my Streamyx been given Migration Notice saying they want to offer rm69 perpetual for 30mbps due to some raya promo. Any such things? Or some hidden charges somewhere. I don't think they gonna do anything too if choosing not to migrate right? Probably just scare tactics about no spare parts on their copper cabinet therefore scheduled for decommissioning soon.

the wifi signal compare AZ with other brand which previously provide from TM more suck. If for new user how you gonna do? Spend more ?

If I were migrating Streamyx to Unifi Fiber, means the old Streamyx modem is to keep right? Not taken away. And how many power sockets needed for the Fiber installation? One for OTU, one for router? How about the phone?

Hi, how do I terminate TM Landline. I contacted CS, they said need to wait 30 days & pay outstanding bill.

Is there any faster way ?

If I just don't pay bill & get auto-terminated, can I subscribe to Unifi in the future or will I be Blacklisted ?