Might as well get 300mbps for RM129 and 6 months bill waiver.

The next best thing to do is lodge a report. I check mine and it is 18. When the reading cross 20+ then you will either have frequent DC or cannot achieve subscribed speed.

Not a good deal. Better buy your own TV box because once you are with plan that has Plus Box, next time want to upgrade/downgrade also must choose within plan that comes with Plus Box.

No they won't. If the theft happen often enough, there will be a day when TM decides to just stop fixing the cable like what happen in some housing areas during the copper era. Time to get the neighbourhood together and form a joint security team.

Just take 100mbps, later can upgrade to 300mbps for same price. Furthermore 100mbps is more than enough unless your parents are heavy user.

Also depend on luck... Sometimes their CS malas to layan, they just process your port out and let go.
But don't worry, Maxis fibre is also comparable to Unifi, using the same infra, different ISP peering only.

This post has been edited by YoungMan: Aug 21 2022, 03:31 PM

No big issue. If you can check with a few agents, see if there is still 300mbps foc 6 months. Maybe after you apply TM counter offer you, then you can choose to stay on Unifi. If no counter offer then up to you to decide.

If the problem is from their site, no charges.

That RM10 can nego one. Most important is both existing and new owner need to be present at Tmpoint.

Since you have finish contract, I would suggest you visit a Tmpoint and request for Staywithunifi plan. It is cheaper than the upgrade package in My Unifi app, but only can get in Tmpoint.
Do read up few pages back to understand the plan.

This post has been edited by YoungMan: Sep 5 2022, 02:01 PM

IIRC broadband only offer can only get in Tmpoint for Staywithunifi.

Definitely can, it's still lesser than food menue inside a kopitiam. You just tell what you want, when they agree to offer you they just go through their system and key in accordingly.

It's not about higher speed only, but also congestion issue. What if TM offer the whole malaysia 1gbps, but every night congested and slow speed? will people be happy? Right now they don't even offer symmetrical speed.

Can be better if they at least give half of the subscribed speed for upload.

lol, can even throw out 30mbps and 50mbps fibre plan. Just make it RM89 for 100mbps.

Realistically it is still possible. It's just that their pricing is mess up with 101 type of price for each plan to cater to different customers, and now Maxis also do the same trick to counter offer.
Don't tell me only Mr Gobin can force them.

Swu is better. 300mbps for RM129.

Highly likely Maxis coverage is available, since it is also using TM's HSBB infra. Here is what you should do if you plan to switch to Maxis Fibre. Do not terminate your Unifi.
1. Go to Maxis centre and register your prefered plan. Bring along your Unifi bill so that it's easier for them to trace the address or to request TM to add your address into the wholesale system.
2. You will receive a transfer ID after registration.
3. Submit transfer ID to the nearest TMpoint. Tell them you want to transfer out to Maxis.
4. While you are there, pay your Unifi bill 1 month in advance. Any balance TM will refund through cheque to your address.
5. Complete the thumbprint process and wait for 5 to 10 days for TM to approve the transfer. Meanwhile, you may or may not receive any counter offer from TM. If you want to take those offer, by all means, otherwise just be firm and proceed with Maxis.
6. when transfer request is approved, Maxis will schedule installation with you. TM will only close the Unifi account few days after your Maxis fibre is up and running.

Remember, do not ever terminate your line but do the proper transfer procedure. Otherwise you will be in deep shit and worst case, port taken by other neighbour in that area.

This post has been edited by YoungMan: Sep 9 2022, 08:33 PM

Be careful if downgrade within contract, may trigger penalty. Better go to Tmpoint and get clarification.

Alternatively can request swu package, even more attractive. RM129 for 300mbps, bb only.

Maxis also can get upon request.

Live chat knows nothing about swu, and they can't offer anything. If you want the swu plan have to walk in and request. That's how they know you are serious.

Most likely will trigger penalty. Please refer back to the terms and condition for the 24 months mesh contract, I think it may be recontract your Unifi for 24 months when you got the mesh.
You won't want to be hit with paying remaining months, so just wait after feb 2023.
You can also call 100 to check your account contract.

Not to say cannot. But most people already paying 129/159 for 500mbps or 800mbps. To get swu plan is not attractive anymore.

TM is very strict for public IP request unlike Maxis/Celcom. They want to check through to make sure you really use CCTV or anything that needs public IP.
Otherwise, just get any plan 300mbps and above to get public IP.

Why not join the SWU gang. RM129 for 300mbps instead of 100mbps.