QUOTE(regeneration @ Oct 11 2022, 08:45 AM)
Walk-in to maxis citta mall recently to collect my phone, suddenly they told me to add 1 sup line+accesories(3rd party PD&cable). Feel like unfair for me as a customer bcoz during preorder they didn't highlight this shit. They upsell too much.
I thought this apply to specific branch. From your case, so normally most of maxis store will use this policy to existing customer. The main reason i choose to walk-in is normal contract with epp. thru on9 can't do epp like blue telco have.
To address the issue more accurately, the first thing to note is there are 2 types of Maxis centres. First being their own service centre, second is the dealers.
For dealers, Maxis somehow, which I actually do not agree with, allow them to conduct business how commercially they deem fit. In this case, requiring add ons. For their own centres, company policies must be adhered to. For iPhone 14 series, for the first time idiotically they came up with the adopted questionable policy as stated.
This, I reiterate just fortifies and justifies all the complaints levied on them throughout.
This post has been edited by PeeEl: Oct 11 2022, 12:00 PM