Walk-in to maxis citta mall recently to collect my phone, suddenly they told me to add 1 sup line+accesories(3rd party PD&cable). Feel like unfair for me as a customer bcoz during preorder they didn't highlight this shit. They upsell too much.

I thought this apply to specific branch. From your case, so normally most of maxis store will use this policy to existing customer. The main reason i choose to walk-in is normal contract with epp. thru on9 can't do epp like blue telco have.

Went to a few maxis dealers to enquire regarding contract extension with my 128 plan, was told that whatever plan I’m on now, need to add one subline before they will sell me any iPhone 14, and to make matter worse, my 2 sublines are currently occupied, and I need to upgrade my plan to 158 so that the new sup-line can be added. How ridiculous was that?!. I decided to go maxis center in gardens and the incharge personnel told me that the allocation for walk in has all taken up for the day but they have stock if I add on one sup-line. Maxis is full of crap now!