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 Shopee low response rate is a red flag?

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TSOnePiece999
post May 26 2021, 06:08 PM

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QUOTE(ali_xpdc @ May 26 2021, 06:01 PM)
Mall > Preferred > not buying

In that order
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Want to buy some fancy thing not from mall? No choice?
ManSlug
post May 26 2021, 06:08 PM

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QUOTE(ali_xpdc @ May 26 2021, 06:01 PM)
Mall > Preferred > not buying

In that order
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I think you should make it Mall>preferred>total sales+rating because its a common thing for preferred badge to be removed for a certain time with simple penalty points, you will see a lot of big sellers temporary losing preferred status during peak sales day due to late shipment
spacelion
post May 26 2021, 06:13 PM

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QUOTE(Chanwsan @ May 26 2021, 05:15 PM)
Sometimes wonder how Shopee calculate their bodo response rate. I literally respond messages within an hour and don't miss any buyer messages, but I still got lapsap response rate under 30%. I thought they removed game messages from calculation
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U need spam customer with message and voucher everyday

Higher engagement rate then


whyamiblack
post May 26 2021, 06:18 PM

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I never buy anything from a seller with lower than 80% chat response. Especially if got other people sell the same thing. Definitely check out shop review and product review.

QUOTE(Chanwsan @ May 26 2021, 05:15 PM)
Sometimes wonder how Shopee calculate their bodo response rate. I literally respond messages within an hour and don't miss any buyer messages, but I still got lapsap response rate under 30%. I thought they removed game messages from calculation
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I don't think they did. Have to reply at least every 12 hours. To be safe 8 hours better check once and the notifications have to clear off. Yes, it's damn annoying. So far my rate ranging around 96-100%.

This post has been edited by whyamiblack: May 26 2021, 06:22 PM
Ayer
post May 26 2021, 06:21 PM

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Not really. Check ratings and ignore the 5's and read through the bad reviews. If something is off it's immediately a red flag
TrustULoveU
post May 26 2021, 06:21 PM

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no, dont
nazrul90
post May 26 2021, 06:23 PM

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QUOTE(Rusty Nail @ May 26 2021, 05:17 PM)
overall ratings.

I value proper rating than 5 star with no comment.
better yet those ratings with pictures
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Those who attach unrelated pictures in review is the most sial one.
Basically they only want to collect more Shopee coins only.
pisces88
post May 26 2021, 06:24 PM

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QUOTE(OnePiece999 @ May 26 2021, 05:10 PM)
When ask on chat, no reply,
or when ask on chat, robot reply to you with same spammy chat.
would you buy from low response rate shop??

» Click to show Spoiler - click again to hide... «

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The robot, is a feature given to seller to give autoreply. Usually they give u some basic info , for common question like , when do u ship? Ready stock? Can change address?
KingArthurVI
post May 26 2021, 06:26 PM

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Shopee free shipping deals getting worse day by day. Nowadays ayam buy from Lazada seems to have better shipping deals
seanwc101
post May 26 2021, 06:28 PM

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QUOTE(OnePiece999 @ May 26 2021, 05:44 PM)
How do you get scammed?
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Few years back I bought a ps4 game which was advertised as brand new sealed item. The seller posted actual photos of the item but he conveniently did not take photo of the top of the disc casing. If you know about ps4 game then you'd know it is completely sealed with plastic shinkwrap with the playstation watermark.

But what I got was an opened game with fingerprint smudges on the disc surface and the inner casing. It still had it's wrapping but it appeared that the seller carefully open the plastic wrapping from the top part, took out the disc, played it and placed the game disk back inside the casing and didn't even bother reseal the top part of the plastic wrapping.

Shopee sided with the seller stating it might be a manufacturer error (LMAO).
TSOnePiece999
post May 26 2021, 08:18 PM

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QUOTE(pisces88 @ May 26 2021, 06:24 PM)
The robot, is a feature given to seller to give autoreply. Usually they give u some basic info , for common question like , when do u ship? Ready stock? Can change address?
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The robot tell you items is available and you will get the item within 15 days, do you just follow it and place the order and receive your item with peace of mind? Btw the robot seem to be spamming the same to whatever I ask
TSOnePiece999
post May 26 2021, 08:20 PM

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QUOTE(seanwc101 @ May 26 2021, 06:28 PM)
Few years back I bought a ps4 game which was advertised as brand new sealed item. The seller posted actual photos of the item but he conveniently did not take photo of the top of the disc casing. If you know about ps4 game then you'd know it is completely sealed with plastic shinkwrap with the playstation watermark.

But what I got was an opened game with fingerprint smudges on the disc surface and the inner casing. It still had it's wrapping but it appeared that the seller carefully open the plastic wrapping from the top part, took out the disc, played it and placed the game disk back inside the casing and didn't even bother reseal the top part of the plastic wrapping.

Shopee sided with the seller stating it might be a manufacturer error (LMAO).
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May be they mean brand new refurbished unit? There is quite a number of cheap refurbish.
pisces88
post May 26 2021, 08:23 PM

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QUOTE(OnePiece999 @ May 26 2021, 08:18 PM)
The robot tell you items is available and you will get the item within 15 days, do you just follow it and place the order and receive your item with peace of mind? Btw the robot seem to be spamming the same to whatever I ask
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Yes u must click 'Live Agent' , then only the seller will get ur message. If u dont click Live Agent, the message wont go through to seller... Did u know?
TSOnePiece999
post May 26 2021, 08:43 PM

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QUOTE(pisces88 @ May 26 2021, 08:23 PM)
Yes u must click 'Live Agent' , then only the seller will get ur message. If u dont click Live Agent, the message wont go through to seller... Did u know?
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No
pisces88
post May 26 2021, 09:10 PM

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QUOTE(OnePiece999 @ May 26 2021, 08:43 PM)
No
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that is why.. many ppl duno, then say seller no reply.

i also kena before,then i need to write on my auto reply 'PLEASE PRESS LIVE AGENT IF YOU NEED TO SPEAK TO ADMIN'
HumanExtinction
post May 26 2021, 09:12 PM

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last week i bought 4 pack of milo, then yesterday only arrive 1 pack. msg them no reply, request refund also no reply... but rating there got 4.9 wtf. but also maybe todei public holiday?
pisces88
post May 26 2021, 09:15 PM

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QUOTE(HumanExtinction @ May 26 2021, 09:12 PM)
last week i bought 4 pack of milo, then yesterday only arrive 1 pack. msg them no reply, request refund also no reply... but rating there got 4.9 wtf. but also maybe todei public holiday?
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shopee agent will usually side buyer, take photo, jus request refund wait seller response

This post has been edited by pisces88: May 26 2021, 09:15 PM
seanwc101
post May 26 2021, 09:20 PM

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QUOTE(OnePiece999 @ May 26 2021, 08:20 PM)
May be they mean brand new refurbished unit? There is quite a number of cheap refurbish.
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The seller claimed it was brand new in the first place.
Zanei Gundan
post May 26 2021, 09:22 PM

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you main tinder kalau amoi lambat atau tak reply you

you still want to try her?
Zanei Gundan
post May 26 2021, 09:24 PM

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QUOTE(HumanExtinction @ May 26 2021, 09:12 PM)
last week i bought 4 pack of milo, then yesterday only arrive 1 pack. msg them no reply, request refund also no reply... but rating there got 4.9 wtf. but also maybe todei public holiday?
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there were case of rating markup

like you create a purchase to your staff location or the seller office doorstep

verify dapat order then give 5 stars

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