QUOTE(ali_xpdc @ May 26 2021, 06:01 PM)
Want to buy some fancy thing not from mall? No choice?Shopee low response rate is a red flag?
Shopee low response rate is a red flag?
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May 26 2021, 06:08 PM
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Junior Member
405 posts Joined: Jun 2013 |
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May 26 2021, 06:08 PM
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Newbie
29 posts Joined: Mar 2016 From: Malaysia |
QUOTE(ali_xpdc @ May 26 2021, 06:01 PM) I think you should make it Mall>preferred>total sales+rating because its a common thing for preferred badge to be removed for a certain time with simple penalty points, you will see a lot of big sellers temporary losing preferred status during peak sales day due to late shipment |
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May 26 2021, 06:13 PM
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Senior Member
1,691 posts Joined: Mar 2009 From: Probation? |
QUOTE(Chanwsan @ May 26 2021, 05:15 PM) Sometimes wonder how Shopee calculate their bodo response rate. I literally respond messages within an hour and don't miss any buyer messages, but I still got lapsap response rate under 30%. I thought they removed game messages from calculation U need spam customer with message and voucher everydayHigher engagement rate then |
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May 26 2021, 06:18 PM
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Junior Member
70 posts Joined: Feb 2014 |
I never buy anything from a seller with lower than 80% chat response. Especially if got other people sell the same thing. Definitely check out shop review and product review.
QUOTE(Chanwsan @ May 26 2021, 05:15 PM) Sometimes wonder how Shopee calculate their bodo response rate. I literally respond messages within an hour and don't miss any buyer messages, but I still got lapsap response rate under 30%. I thought they removed game messages from calculation I don't think they did. Have to reply at least every 12 hours. To be safe 8 hours better check once and the notifications have to clear off. Yes, it's damn annoying. So far my rate ranging around 96-100%.This post has been edited by whyamiblack: May 26 2021, 06:22 PM |
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May 26 2021, 06:21 PM
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Junior Member
206 posts Joined: Mar 2012 |
Not really. Check ratings and ignore the 5's and read through the bad reviews. If something is off it's immediately a red flag
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May 26 2021, 06:21 PM
Show posts by this member only | IPv6 | Post
#46
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Junior Member
569 posts Joined: Apr 2010 |
no, dont
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May 26 2021, 06:23 PM
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Junior Member
302 posts Joined: Sep 2009 |
QUOTE(Rusty Nail @ May 26 2021, 05:17 PM) overall ratings. Those who attach unrelated pictures in review is the most sial one.I value proper rating than 5 star with no comment. better yet those ratings with pictures Basically they only want to collect more Shopee coins only. andrewcha, Rusty Nail, and 1 other liked this post
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May 26 2021, 06:24 PM
Show posts by this member only | IPv6 | Post
#48
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Senior Member
3,969 posts Joined: Nov 2007 |
QUOTE(OnePiece999 @ May 26 2021, 05:10 PM) When ask on chat, no reply, The robot, is a feature given to seller to give autoreply. Usually they give u some basic info , for common question like , when do u ship? Ready stock? Can change address?or when ask on chat, robot reply to you with same spammy chat. would you buy from low response rate shop?? » Click to show Spoiler - click again to hide... « |
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May 26 2021, 06:26 PM
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Senior Member
1,126 posts Joined: Feb 2011 From: Penang |
Shopee free shipping deals getting worse day by day. Nowadays ayam buy from Lazada seems to have better shipping deals
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May 26 2021, 06:28 PM
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Junior Member
346 posts Joined: Dec 2010 |
QUOTE(OnePiece999 @ May 26 2021, 05:44 PM) Few years back I bought a ps4 game which was advertised as brand new sealed item. The seller posted actual photos of the item but he conveniently did not take photo of the top of the disc casing. If you know about ps4 game then you'd know it is completely sealed with plastic shinkwrap with the playstation watermark.But what I got was an opened game with fingerprint smudges on the disc surface and the inner casing. It still had it's wrapping but it appeared that the seller carefully open the plastic wrapping from the top part, took out the disc, played it and placed the game disk back inside the casing and didn't even bother reseal the top part of the plastic wrapping. Shopee sided with the seller stating it might be a manufacturer error (LMAO). |
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May 26 2021, 08:18 PM
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Junior Member
405 posts Joined: Jun 2013 |
QUOTE(pisces88 @ May 26 2021, 06:24 PM) The robot, is a feature given to seller to give autoreply. Usually they give u some basic info , for common question like , when do u ship? Ready stock? Can change address? The robot tell you items is available and you will get the item within 15 days, do you just follow it and place the order and receive your item with peace of mind? Btw the robot seem to be spamming the same to whatever I ask |
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May 26 2021, 08:20 PM
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Junior Member
405 posts Joined: Jun 2013 |
QUOTE(seanwc101 @ May 26 2021, 06:28 PM) Few years back I bought a ps4 game which was advertised as brand new sealed item. The seller posted actual photos of the item but he conveniently did not take photo of the top of the disc casing. If you know about ps4 game then you'd know it is completely sealed with plastic shinkwrap with the playstation watermark. May be they mean brand new refurbished unit? There is quite a number of cheap refurbish.But what I got was an opened game with fingerprint smudges on the disc surface and the inner casing. It still had it's wrapping but it appeared that the seller carefully open the plastic wrapping from the top part, took out the disc, played it and placed the game disk back inside the casing and didn't even bother reseal the top part of the plastic wrapping. Shopee sided with the seller stating it might be a manufacturer error (LMAO). |
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May 26 2021, 08:23 PM
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Senior Member
3,969 posts Joined: Nov 2007 |
QUOTE(OnePiece999 @ May 26 2021, 08:18 PM) The robot tell you items is available and you will get the item within 15 days, do you just follow it and place the order and receive your item with peace of mind? Btw the robot seem to be spamming the same to whatever I ask Yes u must click 'Live Agent' , then only the seller will get ur message. If u dont click Live Agent, the message wont go through to seller... Did u know? |
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May 26 2021, 08:43 PM
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Junior Member
405 posts Joined: Jun 2013 |
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May 26 2021, 09:10 PM
Show posts by this member only | IPv6 | Post
#55
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Senior Member
3,969 posts Joined: Nov 2007 |
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May 26 2021, 09:12 PM
Show posts by this member only | IPv6 | Post
#56
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Junior Member
364 posts Joined: Jan 2018 From: Tim Apple |
last week i bought 4 pack of milo, then yesterday only arrive 1 pack. msg them no reply, request refund also no reply... but rating there got 4.9 wtf. but also maybe todei public holiday?
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May 26 2021, 09:15 PM
Show posts by this member only | IPv6 | Post
#57
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Senior Member
3,969 posts Joined: Nov 2007 |
QUOTE(HumanExtinction @ May 26 2021, 09:12 PM) last week i bought 4 pack of milo, then yesterday only arrive 1 pack. msg them no reply, request refund also no reply... but rating there got 4.9 wtf. but also maybe todei public holiday? shopee agent will usually side buyer, take photo, jus request refund wait seller responseThis post has been edited by pisces88: May 26 2021, 09:15 PM |
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May 26 2021, 09:20 PM
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Junior Member
346 posts Joined: Dec 2010 |
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May 26 2021, 09:22 PM
Show posts by this member only | IPv6 | Post
#59
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Junior Member
143 posts Joined: Aug 2010 From: My Bloody Valentine |
you main tinder kalau amoi lambat atau tak reply you
you still want to try her? |
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May 26 2021, 09:24 PM
Show posts by this member only | IPv6 | Post
#60
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Junior Member
143 posts Joined: Aug 2010 From: My Bloody Valentine |
QUOTE(HumanExtinction @ May 26 2021, 09:12 PM) last week i bought 4 pack of milo, then yesterday only arrive 1 pack. msg them no reply, request refund also no reply... but rating there got 4.9 wtf. but also maybe todei public holiday? there were case of rating markuplike you create a purchase to your staff location or the seller office doorstep verify dapat order then give 5 stars |
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