that is why.. many ppl duno, then say seller no reply.

i also kena before,then i need to write on my auto reply 'PLEASE PRESS LIVE AGENT IF YOU NEED TO SPEAK TO ADMIN'

you main tinder kalau amoi lambat atau tak reply you

you still want to try her?

The seller claimed it was brand new in the first place.

It’s not relatable, because it’s shopping

shopee agent will usually side buyer, take photo, jus request refund wait seller response

I would need to verify this first, you said reply won’t send to seller on the chat? That’s quite cringe, so the reply send to whom? Send to shopee?

ard take photo and got full evidence, just waiting for either both to respond 

im a seller.. i know..

if the seller enable the Robot FAQ , you need click Live Agent. If didnt click, the message jus stays in ur chat, the seller side wont get it.

if Auto-reply, then dont need click Live Agent

always check "Chat performance" and "Cancellation rate" before you order

last time i forgot to check their profile, then seller didn't send my order and totally didn't reply my chat also, their whole shop like totally abandon like that, i got my money refunded but my free shipping voucher gone & my redeemable coins also gone, those voucher & coins are not refundable

so lesson learned, never buy from seller with low Chat performance & high Cancellation rate, so make sure you always remember to check their profile before you place any order, if not you rugi your coins & voucher

dood its alrdy red flag one way or another

proof?

you are opening tered here under the disguise doubts to trust seller

This sound like a built in features has some flaws, btw I always believe they use some third party spambot like some python script, anyway it look like a very reputation damaging feature to enable built in Reply bot.

Price for new game is on the premium, when you pay cheaper price, you get digital copy.

Not really. Check ratings and ignore the 5's and read through the bad reviews. If something is off it's immediately a red flag

I know. I probably have bought 100+ physical games to know brand new vs refurb vs used games. The actual product should matched what was claimed by the seller.

No brand new sealed games would have fingerprint smudges on the disc itself and inner part of the casing. The disc is made and packaged by machines in factory. Not manually packaged by human for sure.

Even with photo proof, Shopee did not approve the return and refund and gave me lousy reason.

before this, i like to read 5 stars review with pictures as to check if the ads picture identical or not. but now i more like u. check 1 star rating 1st to see what problems buyer have. proceed to 2star & 3 star to see why seller given that rating.

now as insurance, i will make unboxing video whenever i received an item.

Then upload to live stream to gain views too. Free affiliation.