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Shopee low response rate is a red flag?
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pisces88
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 May 26 2021, 06:24 PM
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QUOTE(OnePiece999 @ May 26 2021, 05:10 PM) When ask on chat, no reply, or when ask on chat, robot reply to you with same spammy chat. would you buy from low response rate shop?? » Click to show Spoiler - click again to hide... « [attachmentid=10894215] The robot, is a feature given to seller to give autoreply. Usually they give u some basic info , for common question like , when do u ship? Ready stock? Can change address? |
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pisces88
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May 26 2021, 08:23 PM
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QUOTE(OnePiece999 @ May 26 2021, 08:18 PM) The robot tell you items is available and you will get the item within 15 days, do you just follow it and place the order and receive your item with peace of mind? Btw the robot seem to be spamming the same to whatever I ask Yes u must click 'Live Agent' , then only the seller will get ur message. If u dont click Live Agent, the message wont go through to seller... Did u know? |
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pisces88
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May 26 2021, 09:10 PM
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QUOTE(OnePiece999 @ May 26 2021, 08:43 PM) that is why.. many ppl duno, then say seller no reply. i also kena before,then i need to write on my auto reply 'PLEASE PRESS LIVE AGENT IF YOU NEED TO SPEAK TO ADMIN' |
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pisces88
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May 26 2021, 09:15 PM
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QUOTE(HumanExtinction @ May 26 2021, 09:12 PM) last week i bought 4 pack of milo, then yesterday only arrive 1 pack. msg them no reply, request refund also no reply... but rating there got 4.9 wtf. but also maybe todei public holiday? shopee agent will usually side buyer, take photo, jus request refund wait seller response This post has been edited by pisces88: May 26 2021, 09:15 PM |
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pisces88
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May 26 2021, 09:44 PM
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QUOTE(OnePiece999 @ May 26 2021, 09:34 PM) I would need to verify this first, you said reply won’t send to seller on the chat? That’s quite cringe, so the reply send to whom? Send to shopee? im a seller.. i know.. if the seller enable the Robot FAQ , you need click Live Agent. If didnt click, the message jus stays in ur chat, the seller side wont get it. if Auto-reply, then dont need click Live Agent |
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pisces88
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May 26 2021, 09:44 PM
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QUOTE(HumanExtinction @ May 26 2021, 09:42 PM) ard take photo and got full evidence, just waiting for either both to respond  dont worry, seller got deadline to respond. if no respond automatic accept iirc |
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pisces88
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May 26 2021, 09:59 PM
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QUOTE(OnePiece999 @ May 26 2021, 09:52 PM) This sound like a built in features has some flaws, btw I always believe they use some third party spambot like some python script, anyway it look like a very reputation damaging feature to enable built in Reply bot. built in reply bot actually quite useful, helped me filter alot of questions.. jus need to remember press Live Agent if want to speak to seller lu |
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