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 Shopee low response rate is a red flag?

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TSOnePiece999
post May 26 2021, 05:10 PM, updated 5y ago

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When ask on chat, no reply,
or when ask on chat, robot reply to you with same spammy chat.
would you buy from low response rate shop??

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jetblast
post May 26 2021, 05:12 PM

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Depends what you want to buy and price.
Rusty Nail
post May 26 2021, 05:12 PM

Why am I still here?
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i look as the shop ratings for other products and draw conclusion from there
TSOnePiece999
post May 26 2021, 05:14 PM

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QUOTE(jetblast @ May 26 2021, 05:12 PM)
Depends what you want to buy and price.
*
Want to ask if the seller has legit product since insure but no reply to me
Chanwsan
post May 26 2021, 05:15 PM

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Sometimes wonder how Shopee calculate their bodo response rate. I literally respond messages within an hour and don't miss any buyer messages, but I still got lapsap response rate under 30%. I thought they removed game messages from calculation
TSOnePiece999
post May 26 2021, 05:15 PM

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QUOTE(Rusty Nail @ May 26 2021, 05:12 PM)
i look as the shop ratings for other products and draw conclusion from there
*
Rating is a conclusion?
wailord
post May 26 2021, 05:16 PM

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some buyer also problem, see good to be true price but still asking if item legit or not
TSOnePiece999
post May 26 2021, 05:17 PM

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QUOTE(Chanwsan @ May 26 2021, 05:15 PM)
Sometimes wonder how Shopee calculate their bodo response rate. I literally respond messages within an hour and don't miss any buyer messages, but I still got lapsap response rate under 30%. I thought they removed game messages from calculation
*
I think 30% is still consider decent, but 0 to 1% sound like very poor
Rusty Nail
post May 26 2021, 05:17 PM

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QUOTE(OnePiece999 @ May 26 2021, 05:15 PM)
Rating is a conclusion?
*
overall ratings.

I value proper rating than 5 star with no comment.
better yet those ratings with pictures
TSOnePiece999
post May 26 2021, 05:20 PM

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QUOTE(wailord @ May 26 2021, 05:16 PM)
some buyer also problem, see good to be true price but still asking if item legit or not
*
Good to be true? Mean the product is fake??? So price is wrong is red flag, low response rate is the conclusive answer it’s scam?
TSOnePiece999
post May 26 2021, 05:25 PM

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QUOTE(Rusty Nail @ May 26 2021, 05:17 PM)
overall ratings.

I value proper rating than 5 star with no comment.
better yet those ratings with pictures
*
I’m sure rating can be abused easily, high rating might also be red flag
meow2
post May 26 2021, 05:25 PM

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always check "Chat performance" and "Cancellation rate" before you order

last time i forgot to check their profile, then seller didn't send my order and totally didn't reply my chat also, their whole shop like totally abandon like that, i got my money refunded but my free shipping voucher gone & my redeemable coins also gone, those voucher & coins are not refundable

so lesson learned, never buy from seller with low Chat performance & high Cancellation rate, so make sure you always remember to check their profile before you place any order, if not you rugi your coins & voucher
ChaosXP
post May 26 2021, 05:25 PM

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Not really
SUSpundi
post May 26 2021, 05:26 PM

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today is wesak u know?
TSOnePiece999
post May 26 2021, 05:28 PM

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QUOTE(meow2 @ May 26 2021, 05:25 PM)
always check "Chat performance" and "Cancellation rate" before you order

last time i forgot to check their profile, then seller didn't send my order and totally didn't reply my chat also, their whole shop like totally abandon like that, i got my money refunded but my free shipping voucher gone & my redeemable coins also gone, those voucher & coins are not refundable

so lesson learned, never buy from seller with low Chat performance & high Cancellation rate, so make sure you always remember to check their profile before you place any order, if not you rugi your coins & voucher
*
whole shop like totally abandon recently many shop no reply one, or they’re away from their web shop for many weeks, which sound like a dead shop to me.
TSOnePiece999
post May 26 2021, 05:31 PM

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QUOTE(pundi @ May 26 2021, 05:26 PM)
today is wesak u know?
*
Today is the last day for big sales! Buy now before it expired.
Drian
post May 26 2021, 05:32 PM

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A lot of drop ship accounts in shopee hoping to find waterfish.
The shop name starts with a wierd random alphabet like aljsaosj or qeournas
TSOnePiece999
post May 26 2021, 05:32 PM

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QUOTE(ChaosXP @ May 26 2021, 05:25 PM)
Not really
*
Would you buy from low response seller?
meow2
post May 26 2021, 05:35 PM

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QUOTE(OnePiece999 @ May 26 2021, 05:28 PM)
whole shop like totally abandon recently many shop no reply one, or they’re away from their web shop for many weeks, which sound like a dead shop to me.
*
those with high chat response, they always replied me, but usually i never chat with the seller, i straight away place my order, i only chat with them if i found my receive item have problem, if no problem, we never even chat or say a single word smile.gif
helpful
post May 26 2021, 05:36 PM

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Now Shopee want to INSIST all Buyers use Shopee Expresss ( they call it standard delivery )

Only problem is when you buy in large quantities ( like 1 box ) -------will come out message like this product is not supported by courier and item is overweight and oversize .

But I have NEVER Had any problems in the past with EVEN MORE purchases over the years with Poslaju & J & T when I could choose courier .

Now automatic Shopee express will pop up and these error messages will show ----so give up trying to buy in bulk !

This post has been edited by helpful: May 26 2021, 05:37 PM

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