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 Unifi Connection Issue to International Server, Occured usually at night 9-11pm

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ye0073
post Dec 28 2021, 09:47 PM

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As usual slow and lag during prime time.
heLL_bOy
post Dec 28 2021, 11:05 PM

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totally gone case... 30-50% packet loss worst then past 2 days...

ranting.gif ranting.gif
cajun2de
post Dec 28 2021, 11:20 PM

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Unable to play games at night during prime time. Having to resort to tether to maxis mobile, which is playable but with lag.


ye0073
post Dec 28 2021, 11:28 PM

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That is why the new google and Facebook undersea cable is so important.
Now we are stuck at this xxx hole.
RallyNight
post Dec 29 2021, 03:36 PM

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QUOTE(heLL_bOy @ Dec 29 2021, 12:05 AM)
totally gone case... 30-50% packet loss worst then past 2 days...

ranting.gif  ranting.gif
*
Yup even vpn on also got spike, must be our cable shit
hellfried
post Dec 29 2021, 04:42 PM

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Anyone having problems connecting to Astro server, twitter etc. YouTube and Facebook seems to be fine though. Everything was OK early this morning.
Oltromen Ripot
post Dec 29 2021, 05:13 PM

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Fed-up, so I wanted to set up my VPS in Singapore as VPN gateway to better undersea fibre.

.... and then I noticed the packet loss between the candidate VPS and TM Seberang Jaya.


Keep in mind this is between TM and Singapore, not yet some faraway land.

user posted image

This post has been edited by Oltromen Ripot: Dec 29 2021, 05:14 PM
go626201
post Dec 29 2021, 05:23 PM

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QUOTE(Oltromen Ripot @ Dec 29 2021, 05:13 PM)
Fed-up, so I wanted to set up my VPS in Singapore as VPN gateway to better undersea fibre.

.... and then I noticed the packet loss between the candidate VPS and TM Seberang Jaya.
Keep in mind this is between TM and Singapore, not yet some faraway land.

user posted image
*
My Unifi smokeping to Contabo SG

user posted image
heLL_bOy
post Dec 29 2021, 05:32 PM

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QUOTE(hellfried @ Dec 29 2021, 04:42 PM)
Anyone having problems connecting to Astro server, twitter etc. YouTube and Facebook seems to be fine though. Everything was OK early this morning.
*
not sure about astro.. but twitter,youtube,facebook able to run no issue on my side.
heLL_bOy
post Dec 29 2021, 05:34 PM

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QUOTE(Oltromen Ripot @ Dec 29 2021, 05:13 PM)
Fed-up, so I wanted to set up my VPS in Singapore as VPN gateway to better undersea fibre.

.... and then I noticed the packet loss between the candidate VPS and TM Seberang Jaya.
Keep in mind this is between TM and Singapore, not yet some faraway land.

user posted image
*
if using your contabo as vpn for browsing or download i think nothing much different.

unless you going for live-stream or gaming or financial product then gone case doh.gif

This post has been edited by heLL_bOy: Dec 29 2021, 05:34 PM
Oltromen Ripot
post Dec 29 2021, 05:39 PM

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QUOTE(go626201 @ Dec 29 2021, 05:23 PM)
i reckon now have to look north not south for alternative path to exit this region.



QUOTE(heLL_bOy @ Dec 29 2021, 05:34 PM)
if using your contabo as vpn for browsing or download i think nothing much different.

unless you going for live-stream or gaming or financial product then gone case  doh.gif
*
AWS us region.
typing into SSH session took 3 seconds to echo back.
really flip table. risky to execute command in case typo is introduced.





OMG! After checking, Thailand's VPS hosting price even more flip table than MY!




This post has been edited by Oltromen Ripot: Dec 29 2021, 05:43 PM
heLL_bOy
post Dec 29 2021, 05:43 PM

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QUOTE(Oltromen Ripot @ Dec 29 2021, 05:39 PM)
i reckon now have to look north not south for alternative path to exit this region.
AWS us region.
typing into SSH session took 3 seconds to echo back.
really flip table. risky to execute command in case typo is introduced.
*
what your ping to there?

my side 360-400ms with 40% loss packet thumbup.gif thumbup.gif
Oltromen Ripot
post Dec 29 2021, 05:54 PM

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QUOTE(heLL_bOy @ Dec 29 2021, 05:43 PM)
what your ping to there?

my side 360-400ms with 40% loss packet  thumbup.gif  thumbup.gif
*
user posted image

ping from laptop the ec2 server above gave me avg 370ms 14% loss.
dev/numb
post Dec 29 2021, 06:01 PM

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QUOTE(Oltromen Ripot @ Dec 29 2021, 05:39 PM)
i reckon now have to look north not south for alternative path to exit this region.
*
Didn't someone mention (either here or main unifi thread) that Shinjiru.my use a different peering and don't suffer from the current issue? Dunno true or not, also dunno about their prices.
Australia is also an option, I think. I don't have VPS there, but currently use my VPN provider's Sydney servers and no packet loss, though latency is obviously nowhere near as good as SG or HK (comparable to JP).

Oltromen Ripot
post Dec 29 2021, 06:12 PM

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QUOTE(dev/numb @ Dec 29 2021, 06:01 PM)
Didn't someone mention (either here or main unifi thread) that Shinjiru.my use a different peering and don't suffer from the current issue? Dunno true or not, also dunno about their prices.
Australia is also an option, I think. I don't have VPS there, but currently use my VPN provider's Sydney servers and no packet loss, though latency is obviously nowhere near as good as SG or HK (comparable to JP).
*
I use Contabo VPS because they give unmetered 200Mbps for 4 of 16 cores EPYC 7282 and 8Gb RAM for €7.5/mth.


(but few months ago i noticed they silently changed to 32TB outgoing, unlimited incoming)


Shinjiru's cheapest KVM linux is no-contract RM39.90

This post has been edited by Oltromen Ripot: Dec 29 2021, 06:14 PM
go626201
post Dec 29 2021, 06:21 PM

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QUOTE(dev/numb @ Dec 29 2021, 06:01 PM)
Didn't someone mention (either here or main unifi thread) that Shinjiru.my use a different peering and don't suffer from the current issue? Dunno true or not, also dunno about their prices.
Australia is also an option, I think. I don't have VPS there, but currently use my VPN provider's Sydney servers and no packet loss, though latency is obviously nowhere near as good as SG or HK (comparable to JP).
*
https://lg.shinjiru.com.my/
Oltromen Ripot
post Dec 29 2021, 06:25 PM

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QUOTE(go626201 @ Dec 29 2021, 06:21 PM)
ping to my ec2 server

avg 2xx ms

7 transmitted, 4 received, 42% loss
6 transmitted, 4 received, 33% loss
go626201
post Dec 29 2021, 07:19 PM

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QUOTE(Oltromen Ripot @ Dec 29 2021, 06:12 PM)
I use Contabo VPS because they give unmetered 200Mbps for 4 of 16 cores EPYC 7282 and 8Gb RAM for €7.5/mth.
(but few months ago i noticed they silently changed to 32TB outgoing, unlimited incoming)
Shinjiru's cheapest KVM linux is no-contract RM39.90
*
QUOTE(Oltromen Ripot @ Dec 29 2021, 06:25 PM)
ping to my ec2 server

avg 2xx ms

7 transmitted, 4 received, 42% loss
6 transmitted, 4 received, 33% loss
*
If subscribe for 3 years with discount,actually not expensive. Because the bandwidth is 1Gbps unmetered.

Unifi to Shinjiru
Ouru P
post Dec 29 2021, 07:59 PM

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Hi Team members,

can kindly advise , there is a customer site using TIME fibre with fortigate vpn ipsec to hong kong site for server application uses. for past few days users report there is connection intermittent and the server application lagging. ping to the hkg server application results show few request timed out. local internet accessing is no issue, normal ( email, other websites etc..) additionally no changes done between the local and hkg network in recent time.

so can we assume or conclude this may relate to this submarine cable issue? there is no mention of this issue in TIME website, only in TM website. please also advise if TIME are sharing TM infra or doesn't matter which local isp , if overseas cable fault involved it will affect all local ISPs. would appreciate your feedback for better understandings . Thank you.
Oltromen Ripot
post Dec 29 2021, 08:05 PM

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QUOTE(Ouru @ Dec 29 2021, 07:59 PM)
Hi Team members,

can kindly advise , there is a customer site using TIME fibre with fortigate vpn ipsec to hong kong site for server application uses. for past few days users report there is connection intermittent and the server application lagging. ping to the hkg server application results show few request timed out. local internet accessing is no issue, normal ( email, other websites etc..) additionally no changes done between the local and hkg network in recent time.

so can we assume or conclude this may relate to this submarine cable issue? there is no mention of this issue in TIME website, only in TM website. please also advise if TIME are sharing TM infra or doesn't matter which local isp , if overseas cable fault involved it will affect all local ISPs. would appreciate your feedback for better understandings . Thank you.
*
TIME does not share TM's infra.

BUT, they might be using same upstream network provider.

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