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 Unifi Connection Issue to International Server, Occured usually at night 9-11pm

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go626201
post Dec 26 2021, 09:33 PM

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QUOTE(tzxsean @ Dec 26 2021, 09:27 PM)
sad .. we duno when it will be fixed right?
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Just wait TM to reroute it with slower bandwidth.
heLL_bOy
post Dec 26 2021, 09:39 PM

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QUOTE(go626201 @ Dec 26 2021, 09:22 PM)
Quite normal la... TM unifi route with Telia congestion problem already few years.
Few years ago,TM using Telia route to US,and half of the time also having alot of packet loss.

I think there might also be having some internal congestion issue within TM network.
*
can confirm not Telia issue. tested on SG server.


11. snge-b4-link.ip.twelve99.net 0.0% 29 1.3 1.3 1.2 1.5 0.1
12. (waiting for reply)
13. (waiting for reply)
14. tky-b2-link.ip.twelve99.net 0.0% 29 77.0 77.0 76.9 77.1 0.1
15. datacamp-svc069629-ic354943.ip.twelve99-cust.net 0.0% 29 81.5 81.4 81.3 82.0 0.1
16. 180.149.230.255 0.0% 29 85.9 85.9 85.7 89.2 0.6

Maxieos
post Dec 26 2021, 09:40 PM

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May I know , which trace route in GUI you all use ?
This whole month weeks been experience slow speed connection to different website everyday.

Today loading this forum , the https://imgur.com not even loading.

Packet missing down the way , I wonder , what is happening.

go626201
post Dec 26 2021, 09:43 PM

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QUOTE(heLL_bOy @ Dec 26 2021, 09:39 PM)
can confirm not Telia issue. tested on SG server.
11. snge-b4-link.ip.twelve99.net                                                                                              0.0%    29    1.3   1.3   1.2   1.5   0.1
12. (waiting for reply)
13. (waiting for reply)
14. tky-b2-link.ip.twelve99.net                                                                                               0.0%    29   77.0  77.0  76.9  77.1   0.1
15. datacamp-svc069629-ic354943.ip.twelve99-cust.net                                                                          0.0%    29   81.5  81.4  81.3  82.0   0.1
16. 180.149.230.255                                                                                                           0.0%    29   85.9  85.9  85.7  89.2   0.6
*
Ya TM issue congestion.

QUOTE(Maxieos @ Dec 26 2021, 09:40 PM)
May I know , which trace route in GUI you all use ?
This whole month weeks been experience slow speed connection to different website everyday.

Today loading this forum , the https://imgur.com not even loading.

Packet missing down  the way  , I wonder , what is happening.
*
Pingplotter

This post has been edited by go626201: Dec 26 2021, 09:44 PM
heLL_bOy
post Dec 26 2021, 10:41 PM

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update for yesterday incident::

cable fault at Tseung Kwan O, Hong Kong from ASE submarine cable

no estimate date for this cable to be fixed. so far only under investigation

This post has been edited by heLL_bOy: Dec 26 2021, 10:41 PM
siaush
post Dec 26 2021, 11:07 PM

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Anyone noticed that Cloudflare Warp is not working properly as well?
It is showing connected, but actually I don't think the tunnel is established correctly.

Co-location is currently SG, but doing a public IP check will still return original ISP IP and cdn-cgi/trace returns warp=off.
dev/numb
post Dec 26 2021, 11:47 PM

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QUOTE(heLL_bOy @ Dec 26 2021, 10:41 PM)
update for yesterday incident::

cable fault at Tseung Kwan O, Hong Kong from ASE submarine cable

no estimate date for this cable to be fixed. so far only under investigation
*
At least it's not in Malaysian waters, so hopefully repairs won't be affected by Weebotage issues.

Still, if in HK how come my connection to SG vpn also affected? Is it because TM having to do rerouting and bandwidth balancing thanks to the HK submarine cable cable?

My vpn all got packet loss and/or slow speeds with SG, HK and JP servers. Even some Euro servers have small packet loss now. Earlier (afternoon) no packet loss with SG, but download speeds were low, so switched to HK, but then at night packet loss started. JP even worse (as documented by other posts here). Currently connected to Sydney. Higher latency, but at least can get ~200mbps download.
go626201
post Dec 26 2021, 11:53 PM

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QUOTE(dev/numb @ Dec 26 2021, 11:47 PM)
At least it's not in Malaysian waters, so hopefully repairs won't be affected by Weebotage issues.

Still, if in HK how come my connection to SG vpn also affected? Is it because TM having to do rerouting and bandwidth balancing thanks to the HK submarine cable cable?

My vpn all got packet loss and/or slow speeds with SG, HK and JP servers. Even some Euro servers have small packet loss now. Earlier (afternoon) no packet loss with SG, but download speeds were low, so switched to HK, but then at night packet loss started. JP even worse (as documented by other posts here). Currently connected to Sydney. Higher latency, but at least can get ~200mbps download.
*
Unifi To SG,TM every day might have different issue about that. So it is normal. (But of course this few days Unifi to Leaseweb SG also having packet loss issue)
But OVH SG is 99.95% stable to Unifi.
heLL_bOy
post Dec 27 2021, 01:44 AM

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QUOTE(dev/numb @ Dec 26 2021, 11:47 PM)
At least it's not in Malaysian waters, so hopefully repairs won't be affected by Weebotage issues.

Still, if in HK how come my connection to SG vpn also affected? Is it because TM having to do rerouting and bandwidth balancing thanks to the HK submarine cable cable?

My vpn all got packet loss and/or slow speeds with SG, HK and JP servers. Even some Euro servers have small packet loss now. Earlier (afternoon) no packet loss with SG, but download speeds were low, so switched to HK, but then at night packet loss started. JP even worse (as documented by other posts here). Currently connected to Sydney. Higher latency, but at least can get ~200mbps download.
*
most traffic has been divert using SG link to international side of cos is affected. dont forget that TM has limited bandwidth for international.

actually is insufficient to cover unifi subscriber plus they lease out certain bandwidth out to Umobile and Digi not to adding their hosting service is using the same link like we did.

and TM depend too much on He.net at least 60% and the rest carrier like Telia/Cogent/NTT/CW/TATA, etc mostly is using peering or 10G port speed at 20% and for Internet Exchange at 20%

dont forget the last time Europe cable down.. connectivity to others country also having problem like now.
Sam Leong
post Dec 27 2021, 07:32 AM

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user posted image
user posted image
NTT fix the issue? ping is lower than 100 from my side (TIME - JP)

but Cloudflare still 170ms+

user posted image


heLL_bOy
post Dec 27 2021, 11:08 AM

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QUOTE(Sam Leong @ Dec 27 2021, 07:32 AM)
user posted image
user posted image
NTT fix the issue? ping is lower than 100 from my side (TIME - JP)

but Cloudflare still 170ms+

user posted image
*
not yet recovered... some still divert to JP not HKG yet.
RallyNight
post Dec 27 2021, 03:10 PM

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QUOTE(heLL_bOy @ Dec 27 2021, 12:08 PM)
not yet recovered... some still divert to JP not HKG yet.
*
Back to worst around 2pm now basic youtube also lag sial.

Retest get 180.x.x the worst port now
210 much more stable but still lag

This post has been edited by RallyNight: Dec 27 2021, 03:11 PM
heLL_bOy
post Dec 27 2021, 04:44 PM

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QUOTE(RallyNight @ Dec 27 2021, 03:10 PM)
Back to worst around 2pm now basic youtube also lag sial.

Retest get 180.x.x the worst port now
210 much more stable but still lag
*
my side still usable right now only at night peak hours totally gone case.
RallyNight
post Dec 27 2021, 04:58 PM

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QUOTE(heLL_bOy @ Dec 27 2021, 05:44 PM)
my side still usable right now only at night peak hours totally gone case.
*
Night time truly unuseable
heLL_bOy
post Dec 27 2021, 05:12 PM

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QUOTE(RallyNight @ Dec 27 2021, 04:58 PM)
Night time truly unuseable
*
go get a vpn for temporarily use.. they still haven announce anything yet so far.
RallyNight
post Dec 27 2021, 05:23 PM

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QUOTE(heLL_bOy @ Dec 27 2021, 06:12 PM)
go get a vpn for temporarily use.. they still haven announce anything yet so far.
*
Temporary using one still kinda laggy
go626201
post Dec 27 2021, 05:28 PM

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QUOTE(RallyNight @ Dec 27 2021, 05:23 PM)
Temporary using one still kinda laggy
*
Change another vpn provider or another vpn node.
Oltromen Ripot
post Dec 27 2021, 05:28 PM

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QUOTE(heLL_bOy @ Dec 26 2021, 10:41 PM)
update for yesterday incident::

cable fault at Tseung Kwan O, Hong Kong from ASE submarine cable

no estimate date for this cable to be fixed. so far only under investigation
*
jumping into this new field of observation.

apparently AAG is broken for quite some time, APG broken since 13th december.


https://subtelforum.com/aag-still-not-fixed...-another-fault/
RallyNight
post Dec 27 2021, 05:30 PM

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QUOTE(go626201 @ Dec 27 2021, 06:28 PM)
Change another vpn provider or another vpn node.
*
Reset my touter now vpn also smoother.
Nicknamed666
post Dec 27 2021, 05:30 PM

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Any free vpn suggestion?

This post has been edited by Nicknamed666: Dec 27 2021, 07:18 PM

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