7k deal now HAHA

They are closed today, tmr i will personally text cs if i weather entitled for rma.


Hopefully you're not on the same boat.

Tried DDU and all, still no avail.

If Nvdia are not compatible with my window, then why illegear allowed me to specs it on the website

cant imagine that if my laptop are out of warranty.

done that by illegear. thanks for the opinion !

just leave a msg on whatsapp just now, pending for reply for rma process. Will update

Hello there,

i get backscreen on both laptop and external monitor.

its random, so i need to force restart it a few times, it will came up normally.

lets just ignore, we are here to get my laptop fixed

Hello guys, thanks for the overwhelming reply/opinion.

Here's an update for you guys. I will take u guy step by step since they agree on RMA,BUT they have to check and diagnosed on the laptop weather its hardware problem. (hopefully not user problem again)

I took all video/image/conversation as evidence, i don't mind being transparent in this case.


This morning i text ILLEGEAR for my RMA process.







Video above please refer to the Image below, i will attached and explain.





Note: this is the first Occurrences after previous admitted to ILLEGEAR HOSPITAL (LAST ADMITTED : 22 January 2021) Received on my door step, 27 January 2021 (5 Days of Diagnosis) Came out no problem on their side.
First Occurrences : Date 5 Feb 2021 Laptop cant detect on GPU. So i switched in BIOS running on dGPU only.Due to MCO i cant cross state so i have to think an alternative way to work, i will switch to dGPU which is not recommended by ILLEGEAR (Please refer Pic 2.)

After switching to dGPU, its a random luck sometimes it can be switched on sometime will be blackscreen.
You can see above the webcam is blinking which they are scanning my face to log in, the power light and keyboard RGB light are on.


this is today before sending back to ILLEGEAR, i switched back go Hybrid and it able to detect my GPU.
(On and Off) please refer pic 1 which are earlier date it cant be detect.


My boy is ready to go, been keeping this box since my first problem (Fried SSD) . Finger cross i wont be using it anymore.

Parcel has been send 4/3/2021 2.30pm


Btw, whoever said i've downloaded something may corrupt my GPU or mobo.




i barely even touched my Steam after the did a reformat on my PC.

Work,Browse and Netflix and a little low resolution games (COD Mobile)

This post has been edited by Gentleman_League: Mar 4 2021, 03:09 PM

Dodge a bullet there.. Alienware bro

3060 GPU model seems tempting . 5k <

Will see, hmm..

Yup I had one myself, 6 years and counting ( upgrade a few parts you are good to go ) the GPU might be outdated but it’s doing well in daily task.

We will see how’s the RMA PROCESS, they are still diagnosing my computer.

Hello there friend, you’re facing any bad experience . Don’t mind share?

Hopefully it does. Finger cross =(

Bro did they replace everything for you? Or just GPU and mobo?

Please read thru thanks .

Thanks bro, still waiting for RMA process to be confirmed finger cross I’ll be updating good news to you all soon.
What model he’s using ? Selenite series too?

So sorry to hear that , is your rig still under warranty? Might wanna get it checked. Gonna cost a bomb to replace after warranty ends . Yikes..

sad to hear

Fb page u mean? are flooded with bad reviews?

no update since then, just go their text before the weekend. 'They received my laptop. '


Dealt with them for replacing my alienware battery, DIY myself ' they taught me step by step via phone calls'..

So far, im the first one maybe they are frustrated since i asked too much question lol

GPU might be outdated, as long upgrade SSD daily task should be no problem.