QUOTE(Josh95 @ Mar 4 2021, 10:11 AM)
Definitely an issue with your earpiece speaker.
I have encountered a similar issue as yours with sound crackling at high volume after I request for screen replacement for my S10. The earpiece speaker was working fine before replacement. After they have changed the screen, I noticed the sound crackling when it play certain bass notes at high volume. The earpiece speaker was not changed because I noticed there is still dust accumulation from my previous usage, so I assume they fiddled and mess up the internal wiring that drive the speaker unit. I send it back to service center to let them check. They did the replacement again FOC this time due to the fact they configure it wrongly. So in the end I get a brand new screen replacement with the earpiece speaker change as well.
Wow thanks for the info. Glad to hear they are very helpful and willing to offer replacement (not sure about whole phone though, has anyone got a replacement samsung phone in malaysia due to faulty? I know apple does this all the time but not sure about samsung malaysia hehe) Also what is the timeframe from the purchase date where a replacement can still happen? I'm sure they won't replace it after 6 months usage lolI have encountered a similar issue as yours with sound crackling at high volume after I request for screen replacement for my S10. The earpiece speaker was working fine before replacement. After they have changed the screen, I noticed the sound crackling when it play certain bass notes at high volume. The earpiece speaker was not changed because I noticed there is still dust accumulation from my previous usage, so I assume they fiddled and mess up the internal wiring that drive the speaker unit. I send it back to service center to let them check. They did the replacement again FOC this time due to the fact they configure it wrongly. So in the end I get a brand new screen replacement with the earpiece speaker change as well.
This post has been edited by spaceman: Mar 4 2021, 10:35 AM
Mar 4 2021, 10:34 AM

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