QUOTE(SYAMiLLiON @ Sep 22 2021, 01:53 PM)
May I know how policy holder deal with claim if they were park under the company?
They can always reach out to any of the company service branches.
Apart from that, nowadays there are customer portals that can be useful as well.
For example, I got into a road accident this time last year.
Car accident, broke my hand, very bad.
Items to be claimed:
1. Third party claim against that driver (happen to be insured by AIA as well)
2. Loss of use
3. Medical bills (also against that driver)
All of this was done online via email and the AIA claims dept was quite helpful as well.
It was quite a smooth claims experience and gave me much more confidence after experiencing the claims process myself.