please just dont use digi fibre, switched to digi and regret so much. fibre down for 5 days, contacted digi support and told me need to wait for tm worker, no slot. dont even know need to wait until when.

can anyone comment is it worth it to take up 50mbps digi package vs 30mbps unifi which are almost the same price?

Celcom fiber @rm80 is stable?

again is digi fiber stable?

Digi fibre can toreent meh
I thought cannot torrent and will be given private IP too

will my contract refresh if i want to upgrade speed?

I just read that TM going to transfer of providing public IP to private IP by phase. I think many ISP will follow suit. With Digi being the first.

if i would like to get get the fibre with postpaid discount, which steps should i do?

apply for postpaid first thru digi website and apply the fibre at digi centre once my digi postpaid is online?

what model wifi 6 router do digi provide? sufficient for 2 story houses?

Digi Fiber can request public IP or not?
it has many issue by using Private IP not including hosting the service by yourself...
somemore IPSEC / PPTP can cause issue if the NAT is not probably configured.
if someone using that same public IP do the spamming , that IP can be temporary blocked by the service provider and you also cannot access it.

it is cheaper because it only provide private IP?

Just logged on to my account today and it shows:

Plan Name
unifi 30Mbps - Unlimited Quota SE
Residential High Speed Internet
Service Start Date
01 November 2021

I dont see the HyppTV or UnifiTV anywhere. Seems like they have removed it for me

does TP- Link AX5400 Wi-Fi 6 Router support Digi Home Fibre? Anyone can confirm this?

I am very sorry for the late reply. Anyway, when you are talking to the customer service or the "fibre team", be very firm and ask for compensation for loss of use. They will say oh, "we won't charge you for the days you've lost internet". Well, I lost 6 days worth of internet, and my next bill was the same 95.40. So I sent an enquiry on mydigi app, I was pretty rude but I reminded them I was not supposed to be charged for the days I lost internet. A few days later, my bill in the app went from 95.40 to 71.something.

Don't pay in full EVER if you lose internet. Make them earn it for wasting your time.

Just wanted to share my experience with Digi Fibre. I have used it for around 1 week now. The network suddenly went out Monday morning without me doing anything at all.

At the modem the LOS is blinking red and based on my reading this might be caused by issues with the fiber optic cable. I have tried to restart the modem and router multiple times every single day as instructed by Digi CS team which I know is stupid but I did it anyway with the hope that the line will magically become okay. Now it's been almost 5 working days without connection and Digi still hasn't gotten back to give any concrete resolution. If you're thinking of porting out to Digi just bear in mind this kind of case. Just like what others said the CS sucks a lot. Even worse than Maxis Fiber.

Kinda sad now.... I am thinking of porting out to Unifi if this keeps going till next week. Sad life that TIME does not cover my residence. If anyone got a cable or backdoor to TM people to come and fix this thing let me know I cannot tahan already because I am still WFH. So this issue has caused me mentally and financially.

I actually just did report to MCMC today. Hopefully, they will respond. Digi CS said need to go through their Digi Fiber team idk lah... Tell cable broke Digi people will come meh? I thought this one TM will send their technician?

Using Digi Fibre for 3 months and so far no issue, luckily and touchwood... choi, split saliva...
Btw, during the Digi & TM technician came to install mine, Digi guy sadly told me, turnaround time is at least 1 week should there is any issue as Digi CS -> Digi FIbre Team -> TM CS -> TM technician -> Digi & TM technician liaises. SO i suppose u shall get feedback by Monday...

you using 100mbps ?

50mbps for sure

Routing wise Digi is kinda meh right?

usually how many days will take to install if i register online tonight?...

1 word, slow.

slow slow slow!

shouldve just went ahead and terminate and ask them lay new line rather than transfer.

newly jump onboard digi fibre, but the experience is already 0/10.

their speed is just pathetic.

they will contact you via whatsapp, and is sent and reply by human and NOT auto, what that means is, they WILL NOT reply you immediately, and then they will reply u and to check further on other stuffs..then take a while or so to reply ...

Transfer done on 22nd nov , replied to tell them transfer done they didnt even bother to acknowledge, no update from them at all even till now!

Ping is 

Seriously? KL is more than 45ms

If from Kuching, you will be route from your home to KL and back, that's why it so high.

Hi there guys, currently considering 2 offers

1. Digi 300Mbps RM100 (current Digi 90 user)
2. Unifi 300Mbps RM129

Unifi I was offered at the counter recently, so wondering if it's worth saving the RM30 and going with Digi, or sticking with Unifi and taking their offer.

thought if digi will route via sg first then to kl..well at least that's the case when using the data .. tempting to get digi to replace my unifi but then read bout the tech support if your line down, TAT is around 1 week...