QUOTE(netguy @ Dec 2 2020, 07:19 PM)
I had my Digi Fibre 50Mbps today.
TM guy & Digi guys both came to install. TM guy suddenly tells me I have to pay for installation, for surface wiring, around RM200.
I'm staying in a flat. The port one floor above mine.
So he has to pull <100m cable to my unit, and just install those wall clips.
He says it's not included in standard installation. I called to Digi CS and they say in their TnC, did say have to pay.
Anyone with such experience? Or am I not supposed to pay?
Installation charge for unifi is RM200 (currently waived for standard installation for 15 metres only). If your premise requires non-standard installation or additional cabling, extra charges will be imposed by TM Contractor. I suppose they charge for installation as mentioned. Did you ask for receipt?TM guy & Digi guys both came to install. TM guy suddenly tells me I have to pay for installation, for surface wiring, around RM200.
I'm staying in a flat. The port one floor above mine.
So he has to pull <100m cable to my unit, and just install those wall clips.
He says it's not included in standard installation. I called to Digi CS and they say in their TnC, did say have to pay.
Anyone with such experience? Or am I not supposed to pay?
Dec 2 2020, 07:53 PM

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