My case, it's a new installation. My Taman just got TM fibre optic network activation early this year after CNY holiday. Only now TM allowed Digi ISP to sell their services on their infra. Strange that only Digi is available on unifi in Kulim district, at new locations. Maxis is only available in Kulim hi-tech park, Kulim golf club and at giant Kulim.
Astro broadband internet is using Allo fibre optic network in Kulim.

Hi, guys.
Update on my Digi fibre registration.
Summary, my application was rejected due to no available port from TM.
I am disappointed with TM, as I can count there's only 5 fibre drop cables connection to the FDP facing my house. Looks like TM only entertaining ISP transfer request only.
Guess I have to submit to TM and pay for 2 years of bondage.

So my condo has TIME coverage. Wanted to switch from unifi to Digi Fiber. No options for 50m. Haihhh

Review on Digi Fiber 90

I was a 3-yo Unifi user from Unifi Lite 30Mbps (60GB limited) to Unifi lite 100Mbps Turbo Deal 2019 (Unlimited). Last payment was already end of contract, total bill RM129, comes with a free unifi playTV Lite RM30.00, which I don’t use at all, and no tvbox.

Since I am a Digi postpaid user for many years, and Digi is giving a discount of RM15 for their existing postpaid users, I sign up this Digi Fiber 90 (50Mbps), total bill RM75. Saving of 42% from original bill. I might consider to go for an upgrade to Digi Fiber 150 with the speed of 300mbps (Ori RM150, promo price RM100 as date 13 July 2021) if the overall experience is good later.

Here is a chronology is my transition for your reference:
Day 1: 18 JUN – Digi Fiber Registration with agent
Day 2: 19 JUN – Further details requested by Digi Fiber i.e. existing Unifi bill details
Day 4: 21 JUN – Digi Fiber Registration request has been approved. Transfer Request ID received.
Day 4: 21 JUN – Went to TMPoint Titiwangsa to submit transfer request. 1 month upfront is requested to pay on the spot. Unifi counter offer the same deal for RM129. Proceed to transfer.
Day 13: 30 JUN – Received notification from Digi FIber on expected installation date: 2 JUL 2021
Day 15: 2 JUL – Digi Fiber subcon came to configure. However, the configuration was not successful. Pointing possible cause on my TM modem. Contacted Unifi team to diagnose.
Day 19: 6 JUL – Tried to contact the Digi Fiber subcon. Not successful.
Day 20: 7 JUL - Lodge complaint to Digi support team
Day 25: 12 JUL – Follow up with Digi support team
Day 25: 12 JUL – Unifi team came to diagnose the TM modem and Fiber quality. No issue. Another Digi Fiber guy came after that, rectified the issue, internet is available finally! Yay! The issue was the Digi guy that came on the 2 JUL configured it wrongly.

My process is kinda long compare to how it should be, and few things I recognized from it:
1. Digi Fiber is still new in the market, subcon might not be well trained
2. The Router I received from Digi is from ZTE (ZXHN H198A V3.0) with 2 antenna vs Unifi router that has 3 (TP-LINK Archer C1200), not sure which is better.
3. I don’t have the admin login (only user login) for ZTE router! HELP!
4. The internet is smooth so far for the past 12 hours

It spells out a few details at the back of the Digi modem:
1. D-SN (I think this is the serial)
2. WLAN SSID 2.4G
3. WLAN SSID 2.4G Security
2. WLAN SSID 5G
3. WLAN SSID 5G Security
6. MAC address
No admin and pw mentioned. Unfortunately, the unifi was cut off on the 9 JUL morning. Disastrous. Suddenly unable to WFH and kids cannot go online class 

I'm planning to switch over to Digi Fibre 90 from my current Maxis Home Fibre...

I only see that Digi Fibre 90 offer 50Mbps download speed, but how about the upload speed? Don't seem to find the info from their website??

So far any Digi Fibre user here that switch over from Maxis Home Fibre? How is the speed performance like for download and upload?

Best if from Ampang area too, so that I can decide whether to switch over or just maintain with Maxis...

Will Digi provide a brand new modem & router upon switch over? My previous switch over from Unifi to Maxis, they only provide me with their router, the modem uses back Unifi one...

Usually how long will Digi come over to do the installation once we submit the application? And is it advisable to wait for Digi to install their fibre only go & terminate Maxis one? Or can just terminate Maxis 1st and wait for Digi to install their?

I'm switching from Maxis to Digi. Appointment has been scheduled this Saturday. I waited for almost 2 weeks since i requested termination from Maxis and to switch port to Digi.

Question: I've been using after market Tenda wifi router. Can it be used for Digi? I don't see any default configuration for Digi in the router settings. It has Unifi and Maxis.

I went to Digi Velocity this evening to clarify whether my address got coverage for Digi Fibre or not...

The salesperson told me that my address have coverage but when I requested to see the support, she told me that as long as I am using Unifi/Maxis, Digi Fibre is supported. But I told her that Digi CS told me no coverage for my area, she reply me is because currently no port available in my area, thats why Digi CS told me so...

Right now I'm a bit confusing, checking coverage and port availability suppose to be 2 different thing right?

Anyone here can verify whether the Digi CS or the Digi Centre salesperson are telling the fact?

Just switched from unifi to Digi last week, everything was ok till today when unifi was terminated. DiGi fibre was down too.

Suspected that it was due to the unifi termination, gave a call to the installer as it took forever for someone to answer on Digi helpline. He also suspected similar issues too.

Managed to lodge a report thru Digi online chat. Just wondering if anyone had similar issues? Ady tried everything eg restarting router, modem, even switching ports from LAN 2 back to 1 and even 3.

Hi, any Digi Fibre user can confirm if Digi Fibre allow BitTorrent download?

I never have optical fiber installed on my property. I know that DiGi is utilizing TM's infra, so the installation contractor is probably hired by TM too.

The contractor told me they charge a fixed installation fee, but when I asked him if they charge extra for extended wire as per the Standard Installation by Digi (see picture), he told me they dont charge for that.

They will be coming back tomorrow because of failed installation due to technical issue. I haven't asked Digi customer service regarding it. 

edit:

found
unifi installation guide by TM with fees and what not

some contexts:
- putting modem and router at living room
- i have a predrilled hole for tv axial cable at living room connecting to car porch
- so from distribution point (pole) -> 2nd floor outerwall -> car porch -> living room.

Short update : connection still not resumed. Multiple chats/calls even visited Digi centre but issue still persist.

Yesterday finally TM contractor came, apparently he was told that this is a new subscription hence the quick visit. But upon checking, no issue from their end apparently. The Digi installer was also present, actually had the balls of blaming me for changing the router password. ( this is my parents' house ) well after rebooting the router, still no connection. According to him, have to wait for Digi HQ.

I've since lodged a report with MCMC.

Thats really scary. Digi and TM is blaming each other while problem is still not solved. You did Transfer Request to Digi from TM isn't?

Yup, Unifi is much more stable.

The reason I switched to Digi is because of their RM100 - 300 Mbps package.
I was on Unifi RM129 - 100 Mbps package before.

Right now can only hope Digi can continue to improve their fibre service.
Oh well…

i am sure there is.. you can check on AS15932

Digi highest relay is on NTT and TM

Digi service really sucks, no real communication between TM tech & their own techs.

TM tech came to install fibre port but I insist to not to use fibre wiring as previously I use Maxis didnt had to do any wiring.

TM tech say that I have notify digi & installation will be rearranged within next 2-3 days. Why like that? Why cannot just install same day using my previous port? Also Digi technician to do installation was MIA.

Digi respond to me after 3 days saying that was told by TM that port is full, pending reply from their side. like wtf really, I was still using maxis 2 days back before terminating.

I think so. Maxis installed one white TM modem and a wifi router.

just curious any digi fibre user here not getting public ip on ur router? im getting private ip instead of public ip

looks like there is another 'router' after my digi pppoe router showing from traceroute. probably got double nated nowonder im having issue on doing port forwarding.

any network sifu can clarify is this normal. btw im on landed house

How can I request for transfer? Go to my old or new ISP first?
Got my unifi installation completed today with fiber wiring. Had to choose 100mbps because 30mbps still use vdsl. Hopefully can change to Digi before trial ends.

Hi All, I already made complaint regarding slow speed during peak hours on 4 August but no response from Digi until now. So I went to Digi Centre (not Digi Express or Dealer) to request the transfer ID and guess what, they will lodge a report and fiber team will call me for the termination. I told them I don't to come to Digi banyak kali just to terminate the line - waste time/petrol.

now waiting digi to call back - nak terminate pun susah

i planned to switch isp. I already registered with new isp and now requesting to digi for transfer id.

yes still under contract but cannot tahan already. some more no public ip. my new isp said they can cover the penalty up to rm500

DiGi Home Fibre really that bad? Was thinking of switching from Maxis earlier to their 50M plan since it was cheaper and I don't really need the home phone line.

Really no public IP and technical support do not communicate well with TM Wholesale installers?
That's recipe for disaster!

paying rm185 per month for unifi with hyptv. it was 2017 plan.

yeah the downside i dont want was 24 months contract.

yeah.at first i want to change isp. been contacted maxis digi and celcom. all told me no port or not support more than 30mbps.

i am so confused now.

currently i hv 5-6 devices need to connect to internet.

Since yesterday the network is so bad, cannot go online at all.

The issue remain until today, anyone experience it ?