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 Digi Fibre 50Mbps RM90/m. seems like on TM infra, read #1

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pizzaboyj
post Oct 29 2020, 09:17 PM

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QUOTE(dreaming @ Oct 29 2020, 07:46 PM)
Just got DIF90 installed few days ago, tm guys came to installed fibre follow by digi guy installed router, so it is using tm infra.
The router brand is zte and surprisingly wifi signal strength is quite good, no problem covering both lower and upper floor. Speed test show 48mbps dl and 18mbps ul only unable to hit full 50/20.
Anyway it is suffice for my usage now. 2 persons using it to work from home , no problem using company vpn connect for works, MS Team meeting is smooth, phone, youtube, and some lite pc games also no problem. So far encountered one time no network but it resolved after restart the modem.
I don't use p2p, torrent, and tvbox, so can't comment much on this area. Overall it is quite a value package for sub 100.

[attachmentid=10658317]
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possible to get the model of the zte router?
YoungMan
post Oct 29 2020, 09:20 PM

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QUOTE(michealelsie @ Oct 29 2020, 10:09 PM)
I wonder can I choose not to get the ZTE router so I can free from a contract bonding?
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Cannot.
dreaming
post Oct 29 2020, 09:53 PM

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QUOTE(pizzaboyj @ Oct 29 2020, 09:17 PM)
possible to get the model of the zte router?
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ZXHN H198A

Remember to get the router login ID and password from digi installer because the manual doesn't stated it.
dreaming
post Oct 29 2020, 10:04 PM

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QUOTE(YoungMan @ Oct 29 2020, 08:16 PM)
Agree, especially consider RM89 for 30mbps and this DIF 90. Btw when they did speed test after install also cannot hit 50mbps/20mbps? This is saddest thing happen to broadband provider under TM's infra. We as consumer just want as stated in the package, nothing more nothing less.
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Ya, even the technician also couldn't hit 50/20. Guess it is due to my area is too congested, I can see almost every neighbour houses are connected to the same tm fibre point.
YoungMan
post Oct 30 2020, 08:04 AM

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QUOTE(dreaming @ Oct 29 2020, 11:04 PM)
Ya, even the technician also couldn't hit 50/20. Guess it is due to my area is too congested, I can see almost every neighbour houses are connected to the same tm fibre point.
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Not because of congestion, but capping from TM's side. You would be surprise if i tell you that those who subscribe Unifi, you can get slightly more than the subscribe speed. For example 100mbps, you can get quite consistent 103/50mbps.
jenny Ngel
post Oct 30 2020, 08:06 AM

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I found internet plan ridiculous when network provider like TM can provide unlimited usage for better price
Witchblade
post Oct 30 2020, 08:42 PM

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Already ask salesperson at Digi store. They give me discount rm15 from total bill because I'm postpaid user.
akhito
post Oct 30 2020, 08:55 PM

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QUOTE(dreaming @ Oct 29 2020, 07:46 PM)
Just got DIF90 installed few days ago, tm guys came to installed fibre follow by digi guy installed router, so it is using tm infra.
The router brand is zte and surprisingly wifi signal strength is quite good, no problem covering both lower and upper floor. Speed test show 48mbps dl and 18mbps ul only unable to hit full 50/20.
Anyway it is suffice for my usage now. 2 persons using it to work from home , no problem using company vpn connect for works, MS Team meeting is smooth, phone, youtube, and some lite pc games also no problem. So far encountered one time no network but it resolved after restart the modem.
I don't use p2p, torrent, and tvbox, so can't comment much on this area. Overall it is quite a value package for sub 100.

[attachmentid=10658317]
*
Thanks for the review. scheduling for installation next wednesday, but until now haven get call from digi. maybe public holiday
dreaming
post Oct 30 2020, 09:37 PM

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QUOTE(akhito @ Oct 30 2020, 08:55 PM)
Thanks for the review. scheduling for installation next wednesday, but until now haven get call from digi. maybe public holiday
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When you apply for it?

In my case, I applied thru digi website on last Thursday night, and get dg call on Saturday to confirm the appointment. So it took 2 days to get the response. Then they came to install on Monday. I would say the whole process is quite fast.
Hope you are getting the smooth experience too.
dreaming
post Oct 30 2020, 09:40 PM

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QUOTE(Witchblade @ Oct 30 2020, 08:42 PM)
Already ask salesperson at Digi store. They give me discount rm15 from total bill because I'm postpaid user.
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Which package you sign up to? So nice can get RM15 DISCOUNT.

akhito
post Oct 31 2020, 08:15 AM

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QUOTE(dreaming @ Oct 30 2020, 09:37 PM)
When you apply for it?

In my case, I applied thru digi website on last Thursday night, and get dg call on Saturday to confirm the appointment. So it took 2 days to get the response. Then they came to install on Monday. I would say the whole process is quite fast.
Hope you are getting the smooth experience too.
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I applied through the website this wednesday haven receive the call until now. Maybe cuz thurday is public holiday. I think I will wait until Monday to call them .

Witchblade
post Oct 31 2020, 10:11 AM

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QUOTE(dreaming @ Oct 30 2020, 09:40 PM)
Which package you sign up to? So nice can get RM15 DISCOUNT.
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100mbps
andrekua2
post Oct 31 2020, 11:47 AM

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QUOTE(akhito @ Oct 31 2020, 08:15 AM)
I applied through the website this wednesday haven receive the call until now. Maybe cuz thurday is public holiday. I think I will wait until Monday to call them .
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Bro,

Dont apply through website if you are transferring from another isp. Vomit blood. Digi damn noob.

I applied on 14th, call me 10days later telling me to go maxis get transfer id. Manatau go maxis and they said I should get transfer id from digi to pass to maxis to facilitate transfer. Then I called digi back, after 3days received reply application rejected, and ask me to walk in to apply again.

Digi is really stupid, and cant train their staff properly.
TSpikacu
post Oct 31 2020, 12:45 PM

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QUOTE(andrekua2 @ Oct 31 2020, 11:47 AM)
Bro,

Dont apply through website if you are transferring from another isp. Vomit blood. Digi damn noob.

I applied on 14th, call me 10days later telling me to go maxis get transfer id. Manatau go maxis and they said I should get transfer id from digi to pass to maxis to facilitate transfer. Then I called digi back, after 3days received reply application rejected, and ask me to walk in to apply again.

Digi is really stupid, and cant train their staff properly.
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bro u haven't got ur TR number?!
andrekua2
post Oct 31 2020, 12:55 PM

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QUOTE(pikacu @ Oct 31 2020, 12:45 PM)
bro u haven't got ur TR number?!
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Application cancelled. Digi call centre is noob, Digi express store said cant proceed since not registered with them, ask me go Digi Store...

Maybe I will wait next year and see if there are any better plan. Saw someone in Unifi thread said Unifi got offer 50Mbps if upgrade from Streamyx. Will go there and ask if real.
ljchiun
post Oct 31 2020, 03:06 PM

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QUOTE(andrekua2 @ Oct 31 2020, 12:55 PM)
Application cancelled. Digi call centre is noob, Digi express store said cant proceed since not registered with them, ask me go Digi Store...

Maybe I will wait next year and see if there are any better plan. Saw someone in Unifi thread said Unifi got offer 50Mbps if upgrade from Streamyx. Will go there and ask if real.
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Just ask Digi Express / Center to raise a new application for you, and forget about your web application. I was misguided by DiGi center and encountered the same problem as you.

DiGi online application is only for new installation with no existing fibre service.
matt_rix
post Oct 31 2020, 04:53 PM

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QUOTE(jenny Ngel @ Oct 30 2020, 08:06 AM)
I found internet plan ridiculous when network provider like TM can provide unlimited usage for better price
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digi also unlimited right? and cheaper
akhito
post Oct 31 2020, 04:58 PM

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Hi an update here. Today received an email telling the application is on-hold. Check with digi call centre say no coverage, but when I check on digi coverage website can register. So I thought a of a possible maybe no port available from unifi, so I check at unifi website really no port haha. Better check at unifi portal than digi for coverage if u r not existing fibre user. So not existing user so ya no port for me haha. bye.gif bye.gif

This post has been edited by akhito: Oct 31 2020, 04:59 PM
matt_rix
post Oct 31 2020, 05:05 PM

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can anyone confirm if torrent is working? thanks
gogocan
post Nov 1 2020, 10:44 AM

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I'm noob about this ipv4 ipv6 public private ip things..

I though all ISP are the same.. so from my limited understanding if I using Digi fibre I would not be able to use my vpn thus cannot watch netflix US / Disney + and access my cctv remotely from my hp?

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