QUOTE(cybpsych @ Sep 18 2020, 03:00 PM)
i just back from registering online banking.
1) fill form: name, ic, mobile number, sign, verify thumbprint using mykad.
2) staff fill in one of the card number (pre-registration)
3) staff register into system
4) leave branch. reach home, perform new registration using card number (pre-registered at branch) + card PIN (during activation)
5) setup the login etc etc. TAC sent to mobile number.
6) login and check details. card info not available yet. will wait tomorrow to be reflected.
7) kaotim
QUOTE(jenern84 @ Sep 29 2020, 07:39 PM)
I picked up my cards last week from a branch. I asked about creating an online account and I was told everything can be done online.
I failed to do it today. I called the CS and the CS asked me to go to the branch again to create an online account.
It's so frustrating.
QUOTE(jenern84 @ Sep 29 2020, 07:58 PM)
refer above. no need ATM.
branch still need to pre-register one of the card first . if not. 1st time registration won't work because it cannot find any card info.