got information from digi official website regarding extra internet: https://www.digi.com.my/support/help-center.../extra-internet
6GB free internet just got upgraded from Digi
I think just upgraded for July'2020 renew of internet plan
maybe NEXT plan got special???: https://www.digi.com.my/support/help-center.../extra-internet
Extra Internet will be automatically unlocked once you’ve stayed the number of months required with Digi, and if you’ve purchased any of the 30 Days High-Speed Internet Plan.


This post has been edited by JohnnyWKY: Jul 30 2020, 12:09 PM

Who is eligible for the extra quota?
All Digi Mobile Prepaid customers that meet the tenure criteria and renew their auto-renew Internet plans, which should be of RM28 and higher or Cili Padi XL plans, on time will be eligible for the extra quota.

So RM15 plans also eligible? Next month is my 1 year anniversary


This post has been edited by wilson1stop: Jul 30 2020, 12:11 PM

yes, I'm RM15 Cili padi user
I think NEXT plan maybe specially
you should check T&C under NEXT plan
30 Days High-Speed Internet Plan will get you extra internet

This post has been edited by JohnnyWKY: Jul 30 2020, 12:13 PM

OIC, no wonder some users get 6GB but some get lower, thanks for charts clarify.
I'm in 3GB now, going 4GB after next 2 months...

This post has been edited by wilson1stop: Jul 30 2020, 12:13 PM

ahh now I understand...

thanks for the attachments

anyways.. did u guys realized...
recently seems like the data quota tend to finish/used up faster than previously... it's like Maxis all over again...

same usage pattern, but the data keep reducing at faster rate

p/s: already check. no background/hidden apps sucking data

This post has been edited by nexona88: Jul 30 2020, 01:10 PM

awh. thats explain why I got 3gb. 6GB total for Internet & unlimited for Social all that a mere rm15 is a steal

Hi everyone, is it possible to get back the number if the number is dead already?

Forget to top up until this morning realize it showed "SIM registration failed"..
Any chances to get back the number?

Is it any requirement to get back the number? (I mean must force you take contract something like that?)

Thanks a lot.

Quickly try to contact DiGi directly or post in their community forum here

So u are NEXT or LIVE?

it's more than 3 month after expired/dead? if not, chance of getting back the number is higher...

above 6month. can try luck....

contact or visit digi center asap

Hi all, fellow Digi user here. I am still using the old Digi family plan (my number is the main line + 2 more sub lines) which comes with total 100GB data per month (shared among 3), all lines unlimited calls and 5GB roaming for main line (selected countries, but useless now anyway). Total cost is RM172.73 after SST.

I am just wondering is there any other postpaid family plans (even if it's not Digi) that comes with similar data (70-100GB) and unlimited calls with lower price?

So far I think mine is very good plan and it's discontinued from new subscribers. Just want to see if I can save a bit since I don't need as much as 100GB.

Anyone else having this issue? I have to enable and disable flight mode twice today to fix the it. Having this internment issue since yesterday. What's up with the emergency call only

This post has been edited by hitch80: Jul 30 2020, 04:13 PM


Attached thumbnail(s)

Speaking from experience

After the number is terminated, within 5 days you must go to digi store (not express) and provide them with your terminated number as well as number to contact, so they can retrieve the number for registration at the same store

After a day or two, you will receive a phone call stating if the number is retrievable or not. If yes, go to the store and the person whom the number is previously registered to must subscribe to postpaid plan for a month, cheapest is rm38

If not, I am not sure. I only have experience with successful retrieval of the number

Depends on how much data and when you use them. I went from Maxis Postpaid (128+48+48) to DiGi Prepaid (28 x 3, no SST)

This post has been edited by soonwai: Jul 30 2020, 04:30 PM

I saw that as well, even though 28 BiGBonus base is 4gb, there are more if you stay longer. But if I port from postpaid to prepaid, am I still eligible for the loyalty bonus immediately?

is there a way to tell how long we have been with Digi?
i can't remember

Yes, I just contact to careline mentioned that within 5 days still can get the terminated number.
But checked with them already terminate on last month June.. So now almost come across August..

Everything like case by case only.. Problem now need go to digi store and try to get the number 1st..
So is it If get back the number, is it any extra charges for the number?

If let say zero cost of the number but must subscribe postpaid for 1 month only, then it's still OK.. We just assume you buy back the number cost you RM38.
After 1 month, then change back to prepaid. I think it's OK and fair for it..

is there a way? im curious too

The new Digi Family plan is now priced at RM38 with dedicated mobile data allocation at 40GB. It also gets the same unlimited calls + 300 SMS just like the main line (assuming it’s Digi Postpaid 80).

Here is what they look like :
Digi Postpaid 80 (main line)
- 40GB data + 40GB loyalty data (10GB to be given out every 6 months up to 2 years) + 1GB all-usage free data every day.
- unlimited calls
- 300 SMS

Digi Family 38 (1st supplementary line)
- 40GB data
- unlimited calls
- 300 SMS

Digi Family 38 (2nd supplementary line)
- 40GB data
- unlimited calls
- 300 SMS

Grand total a month : RM156, or around RM52 per person.

Data between principal and supplementary lines are not shareable unless you pay an additional of RM10 a month.

This post has been edited by MilesAndMore: Jul 30 2020, 05:10 PM