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 Digi Fans Club & Enquiries V18, Let's Inspire

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nexona88
post Jul 29 2020, 10:58 PM

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QUOTE(JohnnyWKY @ Jul 29 2020, 10:47 PM)
so sad, bad news for prepaid Next
my 30days Cili padi internet end now, not automatically renewed, so the renew ... wording in MyDigi APP just misleading. Digi should correct it as soon as possible.
I think the RM35 unlimited maybe also misleading renew wording?
not sure about bigbonus internet, need more Next user to confirm
*
Try report to Digi?
Let them know
JohnnyWKY
post Jul 30 2020, 07:23 AM

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QUOTE(nexona88 @ Jul 29 2020, 10:58 PM)
Try report to Digi?
Let them know
*
No need, too tired to do report just for a wording, lol, headache

Anyway, still happy to receive my free 6GB
Last month when I subscribe RM15 Cili padi only get 3GB+free 2GB
Today, I get 3GB+6GB for RM15 same Cili padi even though subscribe after internet plan expire thumbsup.gif
Really much better than my old postpaid of RM28 only get 6GB+unlimited call
user posted image

so the free internet given based on time stay on DiGi?
or continue subscribe same internet plan? expire & continue Cili padi internet look like also ok

This post has been edited by JohnnyWKY: Jul 30 2020, 08:31 AM
nexona88
post Jul 30 2020, 09:25 AM

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QUOTE(JohnnyWKY @ Jul 30 2020, 07:23 AM)
No need, too tired to do report just for a wording, lol, headache

Anyway, still happy to receive my free 6GB
Last month when I subscribe RM15 Cili padi only get 3GB+free 2GB
Today, I get 3GB+6GB for RM15 same Cili padi even though subscribe after internet plan expire :thumbsup:
Really much better than my old postpaid of RM28 only get 6GB+unlimited call
user posted image

so the free internet given based on time stay on DiGi?
or continue subscribe same internet plan? expire & continue Cili padi internet look like also ok
*
Your choice...


Very good.. even cili padi getting 6GB free now...
Generous of Digi to give that 😅😂🤣 or worried lose market share & customer 😁
wilson1stop
post Jul 30 2020, 09:34 AM

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QUOTE(JohnnyWKY @ Jul 30 2020, 08:23 AM)
No need, too tired to do report just for a wording, lol, headache

Anyway, still happy to receive my free 6GB
Last month when I subscribe RM15 Cili padi only get 3GB+free 2GB
Today, I get 3GB+6GB for RM15 same Cili padi even though subscribe after internet plan expire :thumbsup:
Really much better than my old postpaid of RM28 only get 6GB+unlimited call
user posted image

so the free internet given based on time stay on DiGi?
or continue subscribe same internet plan? expire & continue Cili padi internet look like also ok
*
QUOTE(nexona88 @ Jul 30 2020, 10:25 AM)
Your choice...
Very good.. even cili padi getting 6GB free now...
Generous of Digi to give that 😅😂🤣 or worried lose market share & customer 😁
*
Nice if CiliPadi rewards 6gb 😍


JohnnyWKY
post Jul 30 2020, 10:06 AM

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I use Digi already for many years since the start of DG smart plan with Samsung Galaxy S3 bundle during government subsidy to youth buy smile.gif
JLA
post Jul 30 2020, 10:22 AM

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QUOTE(wilson1stop @ Jul 30 2020, 09:34 AM)
Nice if CiliPadi rewards 6gb 😍
*
for awesome customer only
free awesome data is used first

nexona88
post Jul 30 2020, 11:34 AM

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QUOTE(wilson1stop @ Jul 30 2020, 09:34 AM)
Nice if CiliPadi rewards 6gb 😍
*
Hope my next renewal also would get 6GB..
The last one didn't get, only the standard 2GB...
JohnnyWKY
post Jul 30 2020, 12:06 PM

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QUOTE(nexona88 @ Jul 30 2020, 11:34 AM)
Hope my next renewal also would get 6GB..
The last one didn't get, only the standard 2GB...
*
got information from digi official website regarding extra internet: https://www.digi.com.my/support/help-center.../extra-internet
6GB free internet just got upgraded from Digi thumbup.gif thumbsup.gif
I think just upgraded for July'2020 renew of internet plan rclxms.gif
maybe NEXT plan got special???: https://www.digi.com.my/support/help-center.../extra-internet
hmm.gif Extra Internet will be automatically unlocked once you’ve stayed the number of months required with Digi, and if you’ve purchased any of the 30 Days High-Speed Internet Plan.
user posted image

This post has been edited by JohnnyWKY: Jul 30 2020, 12:09 PM
wilson1stop
post Jul 30 2020, 12:09 PM

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QUOTE(JohnnyWKY @ Jul 30 2020, 01:06 PM)
got information from digi official website regarding extra internet: https://www.digi.com.my/support/help-center.../extra-internet
maybe NEXT plan got special???: https://www.digi.com.my/support/help-center.../extra-internet
hmm.gif  Extra Internet will be automatically unlocked once you’ve stayed the number of months required with Digi, and if you’ve purchased any of the 30 Days High-Speed Internet Plan.
user posted image
*
Who is eligible for the extra quota?
All Digi Mobile Prepaid customers that meet the tenure criteria and renew their auto-renew Internet plans, which should be of RM28 and higher or Cili Padi XL plans, on time will be eligible for the extra quota.

So RM15 plans also eligible? Next month is my 1 year anniversary rclxms.gif
Attached Image

This post has been edited by wilson1stop: Jul 30 2020, 12:11 PM
JohnnyWKY
post Jul 30 2020, 12:10 PM

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QUOTE(wilson1stop @ Jul 30 2020, 12:09 PM)
Who is eligible for the extra quota?
All Digi Mobile Prepaid customers that meet the tenure criteria and renew their auto-renew Internet plans, which should be of RM28 and higher or Cili Padi XL plans, on time will be eligible for the extra quota.

So RM15 plans also eligible?
*
yes, I'm RM15 Cili padi user
I think NEXT plan maybe specially icon_rolleyes.gif
you should check T&C under NEXT plan
30 Days High-Speed Internet Plan will get you extra internet thumbsup.gif

This post has been edited by JohnnyWKY: Jul 30 2020, 12:13 PM
wilson1stop
post Jul 30 2020, 12:13 PM

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QUOTE(JohnnyWKY @ Jul 30 2020, 01:10 PM)
yes, I'm RM15 Cili padi user
I think NEXT plan maybe specially icon_rolleyes.gif
*
OIC, no wonder some users get 6GB but some get lower, thanks for charts clarify.
I'm in 3GB now, going 4GB after next 2 months... rclxms.gif

This post has been edited by wilson1stop: Jul 30 2020, 12:13 PM
nexona88
post Jul 30 2020, 01:04 PM

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QUOTE(JohnnyWKY @ Jul 30 2020, 12:06 PM)
got information from digi official website regarding extra internet: https://www.digi.com.my/support/help-center.../extra-internet
6GB free internet just got upgraded from Digi  thumbup.gif  thumbsup.gif
I think just upgraded for July'2020 renew of internet plan  rclxms.gif
maybe NEXT plan got special???: https://www.digi.com.my/support/help-center.../extra-internet
hmm.gif  Extra Internet will be automatically unlocked once you’ve stayed the number of months required with Digi, and if you’ve purchased any of the 30 Days High-Speed Internet Plan.
user posted image
*
ahh now I understand...

thanks for the attachments
nexona88
post Jul 30 2020, 01:09 PM

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anyways.. did u guys realized...
recently seems like the data quota tend to finish/used up faster than previously... it's like Maxis all over again...

same usage pattern, but the data keep reducing at faster rate ph34r.gif

p/s: already check. no background/hidden apps sucking data bruce.gif

This post has been edited by nexona88: Jul 30 2020, 01:10 PM
iguana_dude_619
post Jul 30 2020, 02:04 PM

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QUOTE(JohnnyWKY @ Jul 30 2020, 12:06 PM)
got information from digi official website regarding extra internet: https://www.digi.com.my/support/help-center.../extra-internet
6GB free internet just got upgraded from Digi  thumbup.gif  thumbsup.gif
I think just upgraded for July'2020 renew of internet plan  rclxms.gif
maybe NEXT plan got special???: https://www.digi.com.my/support/help-center.../extra-internet
hmm.gif  Extra Internet will be automatically unlocked once you’ve stayed the number of months required with Digi, and if you’ve purchased any of the 30 Days High-Speed Internet Plan.
user posted image
*
awh. thats explain why I got 3gb. 6GB total for Internet & unlimited for Social all that a mere rm15 is a steal rclxm9.gif
JuneResources
post Jul 30 2020, 02:21 PM

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Hi everyone, is it possible to get back the number if the number is dead already?

Forget to top up until this morning realize it showed "SIM registration failed"..
Any chances to get back the number?

Is it any requirement to get back the number? (I mean must force you take contract something like that?)

Thanks a lot.
cute_boboi
post Jul 30 2020, 02:57 PM

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QUOTE(JuneResources @ Jul 30 2020, 02:21 PM)
Hi everyone, is it possible to get back the number if the number is dead already?

Forget to top up until this morning realize it showed "SIM registration failed"..
Any chances to get back the number?

Is it any requirement to get back the number? (I mean must force you take contract something like that?)

Thanks a lot.
*
Quickly try to contact DiGi directly or post in their community forum here
sckham
post Jul 30 2020, 03:05 PM

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QUOTE(JohnnyWKY @ Jul 30 2020, 12:10 PM)
yes, I'm RM15 Cili padi user
I think NEXT plan maybe specially icon_rolleyes.gif
you should check T&C under NEXT plan
30 Days High-Speed Internet Plan will get you extra internet  :thumbsup:
*
So u are NEXT or LIVE?
nexona88
post Jul 30 2020, 03:11 PM

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QUOTE(JuneResources @ Jul 30 2020, 02:21 PM)
Hi everyone, is it possible to get back the number if the number is dead already?

Forget to top up until this morning realize it showed "SIM registration failed"..
Any chances to get back the number?

Is it any requirement to get back the number? (I mean must force you take contract something like that?)

Thanks a lot.
*
it's more than 3 month after expired/dead? if not, chance of getting back the number is higher...

above 6month. can try luck....

contact or visit digi center asap
zellleonhart
post Jul 30 2020, 03:14 PM

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Hi all, fellow Digi user here. I am still using the old Digi family plan (my number is the main line + 2 more sub lines) which comes with total 100GB data per month (shared among 3), all lines unlimited calls and 5GB roaming for main line (selected countries, but useless now anyway). Total cost is RM172.73 after SST.

I am just wondering is there any other postpaid family plans (even if it's not Digi) that comes with similar data (70-100GB) and unlimited calls with lower price?

So far I think mine is very good plan and it's discontinued from new subscribers. Just want to see if I can save a bit since I don't need as much as 100GB.
hitch80
post Jul 30 2020, 04:12 PM

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Anyone else having this issue? I have to enable and disable flight mode twice today to fix the it. Having this internment issue since yesterday. What's up with the emergency call only

This post has been edited by hitch80: Jul 30 2020, 04:13 PM


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