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Digi Fans Club & Enquiries V18, Let's Inspire
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Oltromen Ripot
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 May 6 2021, 02:40 PM
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QUOTE(kit2 @ May 6 2021, 02:36 PM) Yes, digi does. In fact, many telcos do that. They can easily find out from the last known network your sim card/number was connected to. damn. now need to do twice the work. i thought disabling voicemail alone is sufficient. the last thing i need is tl be charged tens and hundreds just for voicemail while abroad; bank calls went into roaming voicemail box and i kena charge few tens for it. |
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soonwai
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May 6 2021, 03:22 PM
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QUOTE(annoymous1234 @ May 6 2021, 10:22 AM) Any iPhone users here getting that voice mail notification? How to get rid of it? Yeah, more than a year already. Gave up trying to solve this problem. |
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fruitie
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May 6 2021, 03:41 PM
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Rise and Shine
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QUOTE(Oltromen Ripot @ May 6 2021, 01:01 PM) Digi differentiate voicemail intondomestic and when roaming!? Yes. Many people got bill shock for overseas voice mail when they travel. QUOTE(YoungMan @ May 6 2021, 01:35 PM) I am getting that voicemail notification ever since I change new sim card. Someone previously suggest to put the sim into any Android phone, then leave a voicemail and then delete the voicemail before swapping the sim back into iPhone. I don't have any Android phone to try. It's not about enable or disable voicemail. It's something like a bug that happens on Digi with iPhone virtual voicemail. I donβt know I am using iPhone and never got any notification. I have disabled voicemail since years ago. |
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dgboy
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May 6 2021, 08:06 PM
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QUOTE(kit2 @ May 6 2021, 02:16 PM) I have 2 Prepaid Live numbers that got terminated before 90 days grace is up. I lost the first number late last month and thought it was my own mistake, so I didn't bother to investigate further. Today, I lost another Live number with lots of credit balance in it. Back in Feb, I changed plan from Best to Live to take advantage of the long grace period. However, now I suspect that even after the plan was changed to Live, the grace period remained 75 days. To those who wish to park your number by changing to Live, please BEWARE that you may not get 90 days grace. I experienced switching from Best to Live on the last day of validity and also noticed the termination date announced was based on 75 days and not 90 days. I assumed it was just DiGi system lag, though fortunately I reactivated my line early in the grace period. |
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mushigen
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May 6 2021, 08:38 PM
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Anyone knows whether this is RM3 per month or per day? It's found under box of surprise. I'm currently subscribed to RM3 per 1GB monthly. When I click on the box, it goes to subscription confirmation page, so I can't find the T&C.  |
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Oltromen Ripot
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May 6 2021, 08:40 PM
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QUOTE(mushigen @ May 6 2021, 08:38 PM) Anyone knows whether this is RM3 per month or per day? It's found under box of surprise. I'm currently subscribed to RM3 per 1GB monthly. When I click on the box, it goes to subscription confirmation page, so I can't find the T&C. it says there "follow you plan's validity" |
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mushigen
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May 6 2021, 08:45 PM
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QUOTE(Oltromen Ripot @ May 6 2021, 08:40 PM) it says there "follow you plan's validity" I know it says that. But what plan's monthly validity? My plan is a prepaid. Also, if it's referring to the existing RM3/1GB, it is independently subscribed. Sekali it's RM3/2GB/day...and it replaces my existing RM3/month subscription. Or it adds to existing plan? Meaning, it's rm6/3GB/month? |
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JLA
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May 6 2021, 09:38 PM
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QUOTE(mushigen @ May 6 2021, 08:38 PM) Anyone knows whether this is RM3 per month or per day? It's found under box of surprise. I'm currently subscribed to RM3 per 1GB monthly. When I click on the box, it goes to subscription confirmation page, so I can't find the T&C. it data booster add-on 2GB for RM3 to main plan. some booster valid for a few day, your bos is follow main plan. you plan is monthly 1GB RM3/30 days validity auto renew. hey where u get this plan ? 12 month RM36 super-long-life |
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thinkerr
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May 6 2021, 10:11 PM
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New Member
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QUOTE(dgboy @ May 6 2021, 08:06 PM) I experienced switching from Best to Live on the last day of validity and also noticed the termination date announced was based on 75 days and not 90 days. I assumed it was just DiGi system lag, though fortunately I reactivated my line early in the grace period. I doubt so, its 90days for live. |
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dgboy
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May 6 2021, 10:22 PM
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QUOTE(thinkerr @ May 6 2021, 10:11 PM) I doubt so, its 90days for live. I'm not sure what you doubt as I am talking from actual experience. It may not be surprising the sms quoted 75 days because I switched from Best to Live an hour before getting barred. Similar to sometimes you still get barring sms when you top up last minute. But, after that, I called the IVR helpline a few times in subsequent days and the date was never adjusted to 90 days. It's likely just a programming issue where the unusual situation, of switching plan just before barring, is not catered for. This post has been edited by dgboy: May 6 2021, 10:23 PM |
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!@#$%^
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May 6 2021, 10:31 PM
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QUOTE(dgboy @ May 6 2021, 10:22 PM) I'm not sure what you doubt as I am talking from actual experience. It may not be surprising the sms quoted 75 days because I switched from Best to Live an hour before getting barred. Similar to sometimes you still get barring sms when you top up last minute. But, after that, I called the IVR helpline a few times in subsequent days and the date was never adjusted to 90 days. It's likely just a programming issue where the unusual situation, of switching plan just before barring, is not catered for. what was the official dg reply regarding that? |
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mushigen
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May 6 2021, 10:59 PM
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QUOTE(JLA @ May 6 2021, 09:38 PM) it data booster add-on 2GB for RM3 to main plan. some booster valid for a few day, your bos is follow main plan. you plan is monthly 1GB RM3/30 days validity auto renew. hey where u get this plan ? 12 month RM36 super-long-life Existing plan was from BOS too, so I thought this new offer will allow me to ditch the existing plan for twice the GB at same price  Mine is legacy plan, with RM38 SLL. |
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dgboy
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May 6 2021, 11:11 PM
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QUOTE(!@#$%^ @ May 6 2021, 10:31 PM) what was the official dg reply regarding that? I never raised the matter with DiGi - I reloaded before the 75 days and since then the grace period has been the correct 90 days. |
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!@#$%^
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May 6 2021, 11:16 PM
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QUOTE(dgboy @ May 6 2021, 11:11 PM) I never raised the matter with DiGi - I reloaded before the 75 days and since then the grace period has been the correct 90 days. well then probably took some time to reset. 1 hour before termination was pushing it to be honest. |
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kit2
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May 7 2021, 08:04 AM
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QUOTE(!@#$%^ @ May 6 2021, 10:31 PM) what was the official dg reply regarding that? frontline cs cannot offer any explanation. escalating to backend support. QUOTE(!@#$%^ @ May 6 2021, 11:16 PM) well then probably took some time to reset. 1 hour before termination was pushing it to be honest. based on my sms records, i reactivated my number for 7 days and switched in less than an hour. if 7 days is not enough, then i wonder how long they will need. i bet if you switch from live to best, you won't get 90 days. |
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soonwai
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May 7 2021, 11:58 AM
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Anyone thinking of switching from Live/Best to Next for the Prihatin thing. Be aware that switching back to Live will require you to change to DiGi Prepaid Monthly 28. Then another RM28 to switch from Monthly 28 to Live or Best. Unsure if they have changed anything with regards to this. https://forum.lowyat.net/index.php?showtopi...post&p=97775956 |
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SUSXXXOOOXXXOOO
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May 7 2021, 01:42 PM
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Guy I would like to port in to Digi prepaid from yoodo, what should I do? Can I do it with going to store ?
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applesmiley
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May 7 2021, 03:32 PM
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QUOTE(XXXOOOXXXOOO @ May 7 2021, 01:42 PM) Guy I would like to port in to Digi prepaid from yoodo, what should I do? Can I do it with going to store ? Have you tried this? https://www.digi.com.my/switch-to-digi# |
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SUSXXXOOOXXXOOO
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May 7 2021, 03:34 PM
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QUOTE(applesmiley @ May 7 2021, 03:32 PM) thanks doing it now. i try to port it over, but big bonus rm28 not avai for me ... wondering why, can help thanks This post has been edited by XXXOOOXXXOOO: May 7 2021, 03:40 PM |
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JohnnyWKY
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May 8 2021, 08:22 AM
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Finally get RM5 extra credit early registration SMS notification to register πππ total get RM5+RM15 in credit balance  Thank you DiGi  
This post has been edited by JohnnyWKY: May 8 2021, 08:26 AM |
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