Called Allo CS @ 1300 38 8000
They say suspected fibre cut. Whole Kledang area down.
Is it cut by some competitors?🤔🤔

Their official website. But in this case Ipoh was not listed in the website's coverage although I'm already using it. LOL
So try to call their hotline 1300 38 8000 or on their website, click apply now and look for ur taman in the list.

🤯 fibre cut... your means cut by uXXFX??🤔🤭

This post has been edited by Jasilu90: Aug 20 2020, 09:37 AM

Allo replied by email😛


Attached thumbnail(s)

Hope is not cut by some competitor, because I've already subscribe to it

Hope that is not someone cut out the fiber, this had me worry because I've already subscribe to CBB

No comment 😂 which plan do you apply?

50mbps

Is your internet up again? What time does it start outage?

Not sure what actual time started 😂, just found that no internet connection when I switch on my router this morning 😂

50mbps plan, Speedtest can up to 55mbps 😂, why not apply 100mbps?

Nope, 50Mbps is just enough for my whole family.

Hope they will resolve this problem very quickly

And hoping the rumor that other competitor cutting fiber is not true.

not sure when will recovery😂

when will come to install your modem and router？

My agent say September. Hope which is true.

Should reply you within a week if i'm not mistaken. I think they will send an Acknowledge Email before send you the response.
It is kinda scripted, but at least you can ask for details.

Thanks for the help with screenshot replies.

I remember he said about his father not allowing him to install fixed line at home. If he's family is small, 50Mbps symmetrical is more than enough for daily browsing and downloading. The RM20 difference could be saved to pay for prepaid mobile or to maintain a mobile contact number instead.

I'm still surviving with only a 30Mbps line only.

TNB infra is quite advanced. They have SCADA system to detect outages and blackouts with their electrical grid.

services maintain until tonight 8.00pm if no other issue😂

Current Allo White Box location in Ipoh

C01 - Tmn Badri Shah, Tmn Pasir Mas, Tmn Pasir Wang
C02 - Tmn Desa Aman
C03 - Tmn Pengkalan Perdana
C04 - *Unknown*
C05 - Tmn Gamelan, Tmn Kledang Suria, Tmn Wang
C06 - Tmn Buntong Ria
C07 - Tmn Buntong Jaya, Tmn Kledang Emas
C08 - Tmn Sepakat
C09 - Tmn Kledang Sentosa
C10 - Tmn Arkid, Tmn Rasi Jaya
C11 - Tmn Camy, Tmn Hong Kong, Tmn Menglembu
C12 - Tmn Menglembu Berlian
C13 - Tmn Menglembu Bistari
C14 - *Unknown*

U/C
C15 - Tmn Lahat Indah
C16 - Medan Lahat Baru
C17 - Persiaran Sg Pari 3
Bandar Lahat Baru (cable is half up and no DP)

Can anyone help to detect where is C04 & C14 location? I dont seem to find it.

Thanks for the info. Yep, MCMC just send me a refference email saying that the report is in process or something. Waiting for an actual reply from TM itself.

Thinking of an App to crowd sources these informations