QUOTE(dave99021 @ Aug 18 2020, 06:51 PM)
Yes, I reported to MCMC on March this year. As very fed up as still stuck on Streamyx for Eternity when TM literally go and cover the Area behind my house where 80% of the Taman have access to Unifi.
Initially they said will be completed on December due to MCO, then push to October and now Early October. Supposedly to prevent Allo from taking over
If you look at the FDP distribution posted earlier on you will Notice Taman Cempaka and Taman Area are totally neglected. But if you step outside that area for one or 2 streets you will see Fiber lines everywhere.
Closest will be around 300-500 Meters way from my house. But they can't do it as no FDC for my Taman.
Side Note:
Even till now they still want to screw with Streamyx Users
Neighbours behind me could get 8Mbps once they leave TM and Rejoin back.
But they Refuse to upgrade my speed despite being capable of delivering that speed and want's me to Resubscribe with higher price (89) just for 8Mbps.
As for Unifi Air, I don't use Landline telephone anymore so i miss their call on the trial period, When I ask them can i have the trial they just said the trial period habis
* Unifi Air Coverage literally is slower then my Streamyx line. So i dodge a bullet there.
Speed test shows that i can only get 2Mbps and very high jitters which indicate a congested network tower.
Most of the time the Customer Service and Technical team have no idea what they are doing. So they can't verify my queries at all.
Once TNB Allo Arrive (which i hope it will be in the future) Will definitely jump ship as I have lost all confidences on TM.
I see. I might consider reporting to MCMC just to know the current time frame for my area. Seriously, their CS is very lazy or maybe don't know anything. I already asked Twitter, email and etc and still gave me the same answer like that's the only answer they have. TM already monopoly landed residential for years now and I think it's better to give other ISP take over. At least got some competitors, maybe they will push their progress faster.
Yeah. I saw your area and that's how TM works tho. They always 'pilih bulu' to put their Fibre line which useless in 2020. Why not just fibrenize the whole taman ? I mean if you look closely, nearby area already got connection and some now, It's unfair treatment for us, customers. People pay for you service.
About Unifi Air, it sucks really really bad. Their line is much more horrible then U Mobile for me. Plus, it depends on cellular network and tower and you know how 4G line in Malaysia works ? Very bad especially if there's too much users in there and they won't even bother upgrading the line. Smh
I don't mind waiting for TM or Allo or any other ISP, I'm just sad that TM shows no progress in my area. Always make people wait for what ? It's not like we're waiting and not paying for the service. It's 2020 and they still with their old attitude