For my case, they use 1 day to verify my account, another 1 day to complete the transaction.

what should i do after using Boost to scan & pay but the payment page is still not refresh?

The NAV already included all the deduction which is quite minimal till u dont feel the charges
So RM1k units still worth RM1k

That day i also face the same problem, after Boost scan Boost shown payment success but website is not loading success payment…
I faster printscreen Boost success payment page and send to their CS.
Within 20 min the failed transaction became accept for processing

This post has been edited by tan_aniki: Jan 18 2020, 12:46 AM

I also drop them an email, within half an hour already received mail stated that the payment already processing

Thanks for the help.
I have received the transaction summary email this morning before i send them email.

The management Fee 0.85% p.a. and 0.025% Trustee Fee p.a. is calculated and accrued daily. It will reflect in the daily price after end of the day. So you don't need to pay any fee out of pocket and it is all reflected in the fund price calculation, won't deduct your units or anything.

Because there is no front end charges, RM 1000 investment you will get exactly equivalent RM1000 worth of units based on the price of the fund at the end of the day.

As for payment successfully deducted from your wallet but confirmation page is not shown due to some network issue or unforeseen circumstances, rest assured that Opus Asset Management did a very good practice to check all the pending and unsuccessful transaction every 30 minutes with Boost and will update the investors about the transaction status.

Happy Investing with OpusAM.

Just now i saw the RM500 scan n pay mission available to activate and again the Opus payment page no response after Boost payment…

I didnt make any report and yet the status became Accept for processing… phew…

you are with OpusAM?


hmm means risky to add investment on weekend

Oh ok, thanks for your explanation. It help me to understand now!

Yes. I am with OpusAM. I came to put some post here because I saw there are some questions and unclear answer to those questions, so I wish to make some clarity on it. Do drop some questions here and if I can assist to answer, I would update everyone here.

Actually there is no risk to add investment at any point of time. Although our working hours are 8:30 to 5:30, but we have scheduler to update and execute everything at its own without much human intervention. We know how to reconcile the transactions and status effectively.

I believe some of you who contacted our client services also will give good comment to their effort and help in resolving most of your problems. Thanks for giving us a chance to serve you.

If you like our service, do introduce to your friends and families, we wish that everyone will aware of the benefits of fixed income and achieve their life goals with us.
Thanks.

Wow…
Suddenly we got a CS in our thread~
My wufe acc face the same problem again, stuck on QR page while Boost successfully paid RM500…
Already screenshot, if no update on yesterday then will send the email to clientservices email as well…
Thanks for ur support at here~

So far we really like Opus and the CS is quite responsive as compare to Boost~

This post has been edited by tan_aniki: Jan 18 2020, 11:47 PM

welcome. thank tan_aniki for opening the thread, and even boost awareness in the Boost thread

i tend to do my transactions in the AM and had poor experience with Opus Touch during that time (QR code page did even come out). Eventually use my phone and do the login style - but did not manage to complete any Boost missions because of that.

no just weekend, thursday already like that

i didn't know about Opus until saw the Boost RM5 cashback campaign on Opus, which is quite late around 26 Dec whereby the campaign already started on 8 Dec...

anyway this Opus is a gem~
saw my investment keep increasing without worry 2% gonna chopped off like others lol (don't mention who as sky know ground know you know i know)

This post has been edited by tan_aniki: Jan 19 2020, 12:14 AM

Sorry for the poor experience. I think everything is still smooth in Opus Touch until the payment page right? To be honest, that is out of our control as we called the payment gateway of Boost and it depends on Boost response already. However we have consistently feedback to them on some of the downtime and experience, will try to improve together.

The poor experience could be caused by the major network traffic for the e-Tunai claim.

We have been incorporate in Asset Management since 2005 but we started by servicing sophisticated investors until 2018 year end, we got our Unit Trust license which can service the major retail market and yeah...here we are.

People on the street may not really know who we are but we are quite well known in the financial services industry for our work quality.

Thanks for loving us. Continue your support with us and let your friends and families know us.

Thank you for your presence here; definitely helps with all the support we can get. Can you share some of your roadmap for the people on the street? Are you going to support more e-wallets as your payment method? Are you going to implement referral program/reward for our friends and families? Anything exciting coming in this or next quarter?

We (at least for me) are equally excited.

This post has been edited by coo|dude: Jan 19 2020, 10:18 AM

yup, especially bring more campaign to promote Opus and give us more prizes~

u should implement the standard to prevent money laundering like its only able to withdraw to the same source as how u top up.

You mean FPX top up and redeem back to same bank acc?
Anyway Opus should keep all the transaction record to assist investigation in case such case happen

This post has been edited by tan_aniki: Jan 19 2020, 01:47 PM

Do they tell you where the fund is being invested in?

Also no one puts in board rates fd. So that money fund thingy is not very attractive in the first place.

I mean a report as to which bonds they are investing in?

8% interest is actually junk bond interest rates. Will you take the risk?

This post has been edited by TheRant: Jan 19 2020, 02:18 PM

Deleted

This post has been edited by bukitbanyan: Jan 19 2020, 02:55 PM