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 Opus Touch, Self-Service UT Platform

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kyle_kl
post Jan 18 2020, 12:33 AM

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what should i do after using Boost to scan & pay but the payment page is still not refresh?
kyle_kl
post Jan 18 2020, 04:23 PM

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Senior Member
1,057 posts

Joined: Oct 2011
QUOTE(tan_aniki @ Jan 18 2020, 12:44 AM)
The NAV already included all the deduction which is quite minimal till u dont feel the charges
So RM1k units still worth RM1k
That day i also face the same problem, after Boost scan Boost shown payment success but website is not loading success payment…
I faster printscreen Boost success payment page and send to their CS.
Within 20 min the failed transaction became accept for processing
*
QUOTE(Nescafe321 @ Jan 18 2020, 03:43 PM)
I also drop them an email, within half an hour already received mail stated that the payment already processing
*
Thanks for the help.
I have received the transaction summary email this morning before i send them email.

 

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