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Unifi Official TM UniFi High Speed Broadband Thread V38, READ 1ST PAGE FOR TURBO SPEED INFO!

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go626201
post Feb 7 2020, 07:40 PM

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QUOTE(Savor_Savvy @ Feb 7 2020, 07:36 PM)
It's happening again.
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Try with VPN...Dont hope TM fix this big shit problem in short time... bangwall.gif
Savor_Savvy
post Feb 7 2020, 07:47 PM

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QUOTE(go626201 @ Feb 7 2020, 07:40 PM)
Try with VPN...Dont hope TM fix this big shit problem in short time... bangwall.gif
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Can suggest a VPN for me?
sHawTY
post Feb 7 2020, 07:52 PM

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Connection to Epic & UPlay is still crap
go626201
post Feb 7 2020, 08:20 PM

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Just Report to Fastly CDN,hope them to solve the problem...
user posted image

Anyone know how to report to Amazon Web Services?
Seems like it must be their clients and use the support area to report...

This post has been edited by go626201: Feb 7 2020, 08:21 PM
syaigon
post Feb 7 2020, 09:19 PM

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ubi server still cannot access, tried login to division 2 cannot. battle.net still able to login and play call of duty multipalyer. Come on lh it's 2020 everything need online to play....
michaelkkl
post Feb 7 2020, 09:27 PM

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QUOTE(go626201 @ Feb 6 2020, 08:49 PM)
See this...
Not a single case....
user posted image
Actually complaint also not works...Unless we all complain at the same time,otherwise no improvements will be made...
Even Hosting company(OVH) contact them for the overload network,they also dont care...
And also the Telia.net routing already few years crap,also dont care...
Every night like this how to use...evey night when 8pm the network will overload...
Same routing die die no fix...
user posted image
user posted image
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As for OVH, I have emailed them about this issue.
They changed their route to U Mobile and it looks more better now.
No longer facing high ping to OVH Singapore.

go626201
post Feb 7 2020, 10:19 PM

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QUOTE(michaelkkl @ Feb 7 2020, 09:27 PM)
As for OVH, I have emailed them about this issue.
They changed their route to U Mobile and it looks more better now.
No longer facing high ping to OVH Singapore.
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Wow Nice! biggrin.gif
noobandroid
post Feb 7 2020, 11:09 PM

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cnt get tidal to run without vpn

noobandroid
post Feb 7 2020, 11:12 PM

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QUOTE(Savor_Savvy @ Feb 7 2020, 07:47 PM)
Can suggest a VPN for me?
*
express vpn or nord vpn
amirul hafizz
post Feb 7 2020, 11:23 PM

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can open ubisoft.com website with surfshark vpn.

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darkskies
post Feb 7 2020, 11:57 PM

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been a long long time no sing the song of Unda the sea. Now TM back to same song, unda da sea song cable putus.
JohnLai
post Feb 8 2020, 12:02 AM

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QUOTE(michaelkkl @ Feb 7 2020, 09:27 PM)
As for OVH, I have emailed them about this issue.
They changed their route to U Mobile and it looks more better now.
No longer facing high ping to OVH Singapore.
*
Too bad OVH France still farked up for the past 4 months. dry.gif
sHawTY
post Feb 8 2020, 09:58 AM

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Connection to UPlay, Epic & Origin is working fine now. No more issues for me
Now time to re-enable IPv6 to see if it's still running well
sHawTY
post Feb 8 2020, 10:10 AM

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Just re-enabled IPv6 everything is working except now Rockstar Games is running at offline mode doh.gif
go626201
post Feb 8 2020, 10:18 AM

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QUOTE(sHawTY @ Feb 8 2020, 09:58 AM)
Connection to UPlay, Epic & Origin is working fine now. No more issues for me
Now time to re-enable IPv6 to see if it's still running well
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if every night like this, we should do a series of traceroute to those problematic routing server and send to tm email together at the same time....
I think the roots problem still consist between TM and Telia.net, already years still like this and every few months more serious....
this routing always shit when the connections is overload....
RallyNight
post Feb 8 2020, 11:31 AM

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QUOTE(sHawTY @ Feb 8 2020, 10:10 AM)
Just re-enabled IPv6 everything is working except now Rockstar Games is running at offline mode doh.gif
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Ping is double with ipv6 sigh.
go626201
post Feb 8 2020, 11:43 AM

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QUOTE(RallyNight @ Feb 8 2020, 11:31 AM)
Ping is double with ipv6 sigh.
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TM IPv6 only work well with very less sites,For now only i only seen Google and Facebook still acceptable,others high ping.
RallyNight
post Feb 8 2020, 11:49 AM

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QUOTE(go626201 @ Feb 8 2020, 11:43 AM)
TM IPv6 only work well with very less sites,For now only i only seen Google and Facebook still acceptable,others high ping.
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Yea. On patching i turn on ipv6 after done patch. I turn off to get lower ping. Wtf this tm.

This post has been edited by RallyNight: Feb 8 2020, 11:50 AM
JustcallmeLarry
post Feb 8 2020, 12:12 PM

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Guys all my sites can't work or extremely laggy.
Epic games cannot load up.
Reddit so laggy.
Hope they solve this up asap so we can enjoy the weekend.
go626201
post Feb 8 2020, 12:59 PM

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QUOTE(JustcallmeLarry @ Feb 8 2020, 12:12 PM)
Guys all my sites can't work or extremely laggy.
Epic games cannot load up.
Reddit so laggy.
Hope they solve this up asap so we can enjoy the weekend.
*
Complaint to TM is the only way for long-term solution.
1. Download Pingplotter and install it.
2 Run Pingplotter and type in the sites or IPs that you are having problem.
3. Wait for few mins,and select "Copy as Image" or "Copy as Text".
4. Attach it and send a email to " help@tm.com.my " with title - Routing Issue with some problem description.

Better send more traceroute information for TM,and wait for their replies,and if no replies,then send back with the report ID for asking the latest status.


From my experience, Live chat is not work for this kind of technical problem.
And after sending the email,they usually will send back an acknowledge email next day or same day for the report. (At least they have reply la..haha tongue.gif )
But if not keep chasing them,they will not fix the problem,but keep chasing then problem will solve in weeks. bruce.gif

This post has been edited by go626201: Feb 8 2020, 12:59 PM

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