Better for you to create aduan SKMM: https://aduan.skmm.gov.my/

[attachmentid=10370445]

Before that, what is the transmitter you were using for receiving analogue TV?  You may be receive digital terrestrial signals if you were able to get TV3 analogue in the past. If there was only 2 channel (TV1/TV2) no chance unless in Lahad Datu and Kudat. Based on the coverage map and DTH coverage prediction, you can only get satellite TV as the only form of TV reception, which can mean up to 9 set top boxes and 9 satellite dishes in your case.

Dear Sifus,
I need guidance. I read most of the post and yet I still don't understand much. Sorry for the really noob question but I'm really unfamiliar with this kinda of stuff.
We have a Bed and Breakfast of 9 rooms located in a very kampung area in Kundasang, Sabah. No streamyx, no unifi. Each room has a tv.
We recently spoke to a local electrician and he told us that we need to get satellite dishes to view FreeView because we are located in the hills.
I called the myfreeview's 1800 number alot of times but was told to email them. It's been a month and I still haven't received a reply from them.
Since we have 9 TVs, does it mean I need to get 1 decoder and 1 satellite dish or do I need to get 9 decoders and 9 dishes....? Where can I get MyTv satellite dishes? Does it have to MyTv, or other brands would work too? I tried searching MyTv dishes on Shopee, but there was none. Mostly other random brands.
I'm really at lost what to do as the holiday season is around the corner...
Thank you in advance and sorry if my post was confusing.
<a href='https://pictr.com/images/2019/12/06/5wvKsG.md.jpg' target='_blank'>https://pictr.com/images/2019/12/06/5wvKsG.md.jpg </a>

Didn't expect that frequency retune exercise would carried out that soon.   
Looks that they want to start testing or using 700MHz from Jan 2020 onwards in and nearby Klang Valley areas,
and of course none other than Langkawi, the best place to do 5G testing and many other reasons.

Seems like for this time, it will affect another analogue channel (RCTI instead of Indosiar) in the south which its power has been reduced. I think MYTV has to negotiate with Indonesian authorities (KOMINFO, RCTI) to redesign the analogue transmitting panels for RCTI before doing any changes in Johor Bahru, which I think will be the last to move, to avoid potential interference with Indonesian analogue TV, which is a issue here for DTT reception, and there is no more analogue fallback for Malaysian TV. Imagine the complaints for the loss of RTM TV reception in numerous areas, which has already happened in the past. The usage of 470-610 MHz would be impossible in some areas, like in the south without reserving any frequencies in the future.

Cross Check Pengukuran kembali FS Kanal 47 dan 49 di 3 titik garis pantai Batam pasca penurunan power dan reposisi 16 panel sebagai tindak lanjut hasil rapat "Pembahasan Spillover Interferensi TV analog Batam ke MUX TV Digital Malaysia".

Hasil pengukuran ini merupakan salah satu materi yang akan dibahas dalam agenda "17th Meeting of Joint Committee on Communications (JCC-17) between The Republic of Indonesia and Malaysia" yang rencananya akan dilaksanakan di Jogjakarta 10 s.d 12 September 2019.

The usage of 470-610 MHz would be impossible in some areas

Langkawi will be pressure from Thailand to get off 700 MHz.
A pity that KL MUX1 is still to be on 666 MHz, filtering off 700 MHz 5G is not practical so close in frequency

That's..... kinda heartbreaking.  😢 Never mind. 

For your case, you may consider centralised satellite dish, so that multiple MYTV boxes can be connected from the same one satellite dish installed on rooftop by using a cable splitter or multiswitch or something similar. 

Alternatively, the option of having 9 different MYTV Hybrid combo boxes (that supports satellite + terrestrial) across 9 different TV sets is possible though. 

It's better that you get an installer that can directly sell and set up the MYTV hybrid boxes for you, rather than waiting for MYTV's answer. 
Anyhow, because this is kinda "high level" and there are various methods of centralised TV systems, it's better discuss with a technician/installer near you that has the expertise to advise a suitable/better centralised antenna system that suits your premise and budget. 

Or else, 9 individual satellite dishes installed on premise then connected to 9 individual MYTV boxes that connects to 9 individual TV sets across 9 different rooms. 
Sounds kinda messy, eh? I'm not sure the budget wise is cheaper than centralise or not. Maybe cheaper, not sure....
But this is a straightforward method, especially if that 9 rooms are located very far apart from each other, instead of all in the same building block premise. 

https://pictr.com/images/2019/12/06/5wF6oI.md.png
And yea, unfortunately, it is confirmed that Kundasang is under DTH coverage. 
In layman terms, DTH (direct-to-home) means satellite TV.
And it's very likely that you're able to receive digital TV signals by using UHF antenna. 

----

As for Internet access, does your area has 3G or 4G mobile cellular coverage? Which telco has it, and how's the network performance there? 
If there's no mobile coverage, no fixed internet (fibre or copper) like Unifi or Streamyx, then the only option for you is go for Connectme, a satellite broadband provider.
https://connectme.my/
Because it uses satellite, so it has 100% nationwide coverage no matter where you are in Malaysia, even in deep jungle or in the middle of nowhere.
25Mbps download, 1Mbps upload, 530ms ping (so definitely not suitable for real time online gaming). 

Price? RM98/month for 60GB, or RM138/month for unlimited quota. Both has the same 25Mbps speed as mentioned above. 
Contract? 24 months. 

Hope my info helps... 

I'm sorry for the heartbreak... I read but I got really confused. Some words very alien to me 
Thank you so much for your assistance! I did ask local vendors to introduce some installers to me but only one was willing to intro. Even that installer said that he's unfamiliar with Kundasang and it's impossible to buy the MyTv satellite dish. Most of the kampung houses here got their setup from BRIM, so that's impossible for us. Thus why I was wondering if brandless(?) or any other random satellite dish would also work. The electrician I consulted told me he tried setting up his own MyTv box with a UHF antenna but it didn't work as well.
---
We recently signed up with Celcom's Home Wireless. Network performance is choppy at times. Will definitely look into Connectme if we need a further upgrade.
Once again, thank you so much for your help! 

Even that installer said that he's unfamiliar with Kundasang and it's impossible to buy the MyTv satellite dish.

joshhd I understand that some antenna adjustments has been done, on Channel 47 and 49 in the past by Kominfo. The transmissions that will cause interference is Channel 43, which will definitely need some adjustments/transmitter pattern redesign soon. Although there are benefits of lower band giving better coverage when the DTT signals move to <600mhz, Existing transmitting antennas will have to be modified, significantly if the signal is going to move from around 690mhz to 550mhz. MYTV is not going to spend that money, considering most DTT transmitting antenna panels are only 2-4 years old.

These are the DTT frequencies after frequency restacking is being carried out for Mux 1 and Mux 2.

Source (as of 6 Dec 2019): https://www.mytvbroadcasting.my/pdf/Lists-of-frequency.pdf
Original PDF for archive purposes: [attachmentid=10370434]

In conclusion, the total frequency range they'll use after frequency restack is between 546MHz to 682MHz.
682MHz (678-686MHz), just right enough to prevent interference from upcoming 700MHz 4G/5G band.

Although I do hope that they would use 470-610MHz frequency range for DTT instead...

So far MYTV only announce there'll be 5 transmitters to complete the frequency retune exercise by end of this year.
The rest are still haven't announce...
That could mean the one that they just uploaded to their website, is still subject to change then? 
Will see how... 

The individual panels are wideband, but the panel vertical spacing may need adjustment for lower frequencies.
Genting is considered a border transmitter as it easily reaches the coast of Sumatra, due to the extreme height

Is the changes live now? Don’t see any changes for ipoh when compared to the original pdf file to the new one

Atas sebab-sebab yang tidak dapat dielakkan, kerja-kerja menaiktaraf siaran digital DTT telah ditunda ke satu tarikh yang akan diumumkan kelak.

Kami memohon maaf di atas segala kesulitan yang dialami.

Untuk sebarang pertanyaan, sila hubungi Pusat Khidmat Pelanggan di talian 1800-18-1088

Due to some unavoidable circumstances, the DTT upgrading works has been postponed to a later date.

We apologise for any inconvenience caused.

For further enquiries, please contact the Customer Service Centre at 1800-18-1088

Singapore will have to give up or share some of the ch26-38 in exchange for being able to use ch50+ for 5G, only fair

But to whether Singapore wanna give up or not, that's another matter...
Cuz MYTV gonna use up to 3 muxes for now. Now even with 2 mux still got some remaining unutilised bandwidth.
It's unlikely to see existing or new broadcasters/content providers would offer new, and TV channels onto their platform that are able to sustain for long...
That's my forecast la... Cuz not many Malaysians today are watching TV on regular basis anymore, unlike 10+ years ago... All online dy..

Hi, guys. I just got a new TV with dvb-t2 built in but when I search with the tv, no channel was found. Any particular reason for this?

How to check the coverage? Puchong is it covered?

Cuz MYTV gonna use up to 3 muxes for now. Now even with 2 mux still got some remaining unutilised bandwidth.
It's unlikely to see existing or new broadcasters/content providers would offer new, and TV channels onto their platform that are able to sustain for long...
That's my forecast la... Cuz not many Malaysians today are watching TV on regular basis anymore, unlike 10+ years ago... All online dy..