Normal consumer don't know mah...
They just wanna know whether the product can achieve/provide what they want or not, that's why many antennas are marketed as "HD antenna", "DVB-T2 antenna", "digital TV antenna", "MYTV antenna" and so on.
Most importantly is the antenna is an UHF antenna would do.

Is there a dedicated digital tv app in samsung tizen smart tv

This post has been edited by yarusaru: Sep 19 2020, 11:12 AM

You mean use third party app to tune and watch digital TV?
As what i know, no.

This post has been edited by joshhd: Sep 19 2020, 01:30 PM

Ya, thanks bro

Really frustating to contact MYTV for help regarding technical issues, feeling like not on the same page. This can be described using Cantonese slang "Chicken and Duck Talk".

The whole customer service team/technical team can be fired/sacked for incompetence as they seems to be very clueless for technical issues and don't really care. Even Lowyat forumers knows better than the technical team.

This post has been edited by shaun_kok: Sep 21 2020, 12:14 PM

Yeap.

From what I see is, it's not that they don't care.
Instead, they are not being trained to care so much about your enquiries if you're not an eligible B40 recipient nor MYTV box user.

The biggest problem here is not the CS agents itself, but more like the very top management itself.

This post has been edited by joshhd: Sep 21 2020, 05:27 PM

What aerial is best for getting digital tv reception ya? So many type sold online, unsure which one really good performing

Type of antenna needed depends on where you live...

What's your city and state?

You may refer to my previous post, as a reference:
https://forum.lowyat.net/index.php?showtopi...post&p=96784726

I live in bangi avenue. Tried one antenna before, fish bone style. Didnt get reception

Line of sight distance between Bangi Avenue to the nearest transmitters, either Sungai Besi or Gunung Ulu Kali (Genting Highlands) is around 20 to 60km.
And it is within DTT coverage reception.

Share some of the details and photos (if applicable) here:
- Show us a photo of your antenna.
- Where did you place the antenna?
- What receiver do you use to receive digital TV? Or you use IDTV (integrated digital TV, means built in DVB-T2 tuner on your TV)?
- What cable type did you use to connect the antenna to the receiver/TV? Do you use brand new RG-6 coaxial cable or you use some existing older cables?

Guess what? All of the channels suddenly have EPG data as of today! Haha. Maybe someone saw the posts here and realised that their incompetence has been exposed!

Except Kool FM, One FM & Fly FM still sounds borked in mono.

I wonder how much can you broke the radio's sound? perhaps MY is going the DAB way and reduce bitrate&channels to 24kbps mono so that they can squeeze more stations?

Reduce bitrate to squeeze more stations?
Please jangan. That is the worst suggestion ever.

Yes, as I checked, the EPG is now available on almost all SD channels on MUX 1. As you can see, the EIT is now present on MUX 1.

Some channels like Drama Sangat doesn't have EPG... Maybe because Media Prima didn't provide the data to MYTV? Anyhow, doesn't matter to me la.

It's good to see the EPG is back on MYTV's MUX 1
Hope this issue won't happen again.
Yeah.. Radio channels from Media Prima like you mentioned, still has the poor audio quality problem...
This one is something wrong somewhere with their backend's settings, either is MYTV's fault or Media Prima's fault.

HE-AAC v2 32kbps (sampling rate of 48KHz) doesn't sounds like this. The engineer / tech team have to go and thoroughly check with the bitrate settings, including audio codec, sampling rate all those.
Must be something wrong somewhere one, otherwise this problem shouldn't be happening. This audio quality doesn't happen on other TV and radio channels, except the 4 radio stations from Media Prima

Yup, restored as on 7pm today. Really hope that the issue to not be happened again.

Despite being a poor sounding codec, it really doesn't and shouldn't sound that poorly as what we heard on DTT for 4 Media Prima's audio channels. A high quality 32kbps HE-AAC V2 stream should have around 16khz audio spectrum, similar to FM audio spectrum (athough it still sound very poor). Maybe someone here should do another "heart attack" call to MYTV.

Some corrections done for "bandwidth" part, it should be "spectrum".

This post has been edited by shaun_kok: Sep 22 2020, 12:57 AM

The schedules of it does available on previous Tonton, current one is missing.

Seriously, HE-AAC v2 32kbps is too low... I wonder which genius proposed the idea to MYTV to use HE-AAC v2 at freaking 32kbps??? For national DTT broadcasts somemore
Even if MYTV wants to save bandwidth or whatsoever, please use HE-AAC audio codec (not HE-AAC v2) at minimum 80kbps per TV and radio channel.
This is by far, the very least that MYTV can do to provide much better audio quality to viewers at low bitrates. Of course, the best would be AAC-LC 128kbps.

Err wait... What you mean 16KHz audio bandwidth? You mean audio spectrum thing? The 48KHz (48000Hz) that I meant earlier, is audio sampling rate. Don't confuse oh.

About the poor audio quality on Kool FM, Hot FM, One FM & Fly FM, haih... I dunno la... I hope some engineers from MYTV or Media Prima can take this matter seriously.
If they want to provide services to the public, seriously please provide good quality ones instead.

This post has been edited by joshhd: Sep 22 2020, 01:19 AM

The sampling rate is indeed in 48KHz (in stereo). However 16KHz audio spectrum per channel is almost what the codec and the bitrate (HE-AAC V2 32Kbps) could reach.

Ideally the audio must be in at least 96kbps (HE-AAC) or 128kbps (AAC) stereo for audio sounding similar to FM. If HE-AAC V2 is to be used only 48kbps can be used, which is a compromise between bandwidth and audio quality. Even at 48kbps it still sound poorer than FM. I cannot get the point why 32kbps HE-AAC V2 is used despite having huge spare capacity.

This post has been edited by shaun_kok: Sep 22 2020, 12:54 AM