I just bought a Lenovo Ideapad and everything's good but the screen flickering occasionally when watching video on fb, youtube. I have updated display driver to latest version tho

Hi everyone...

I just bought mu Lenovo IdeaPad Slim 3 15AMN8 on 9th Jul 2023.
Everything was fine until I was using it in my room to surf the internet.
The Touchpad is giving an annoying and irritating sound when I tab on it.
Please refer to the attached video.
https://youtu.be/KMMdcHmFM-Y
https://youtube.com/shorts/MNjXsl4Oi5I?feature=share

So last Sunday, 16th July 2023, I brought this IdeaPad back to the authorized dealer which I purchased from, asking whether I can perform warranty claim on this issue. He rejected my request immediately without referring to Lenovo's warranty claim department.

So, can I ask all of your opinion. What should do with this issue? To you guys, is this a legit quality issue?

I thank you first for all your opinion given.

I don't think this will qualify for warranty claim unless the touchpad is not functioning.

However you can contact Lenovo support malaysia directly to see what they can do for you.

LENOVO LAPTOP IDEAPAD GAMING 3 anyone using?